Hotels near The National Shrine of Saint Frances Xavier Cabrini in Chicago

It was a very relaxed day and night. The service was very nice everybody was so welcoming. The breakfast was not that good for the price I made with the night of the hotel. Coffee was watery

Overall: We had a great time staying in this hotel. Would recommend to all family & friends (+) Location: Good. Walking distance between 10-15mins to Michigan Ave, Riverwalk, & places of interest. A supermarket next door & Whole Food Market around the corner. Took 10 mins cab ride from Union train Station to the hotel. Staff: Friendly, polite, helpful staffs. Room Amenities: clean, comfy beds, complete with toiletries, coffee maker, fridge, iron, hairdryer. (-) No microwave & no drinking water bottle provided. Unless there’s water dispenser provide at corridor which were unaware. Was looking for signage.

The hotel is in a great location! Close to main attractions and lots of restaurants! Main staff was not very friendly. Hotel is beautiful when you enter. Rooms are very old and need updating. The toilet in my bathroom had a corroded tank and a broken lever. That was a bit frustrating. Bed was very hard!! Room was very cold! Only one thermostat for the entire hotel. There is no individual thermostat in each room. Had to ask for extra blankets. They did provide that for me. The fitness room is very nice! Every thing you need to have a really good workout! They indicated they are in the process of renovating rooms. They’ve just not completed that project yet. I would stay there again if the price was right. Hopefully next time I’ll get an updated room!

The small fridge in the room automatically shuts off after 2 hrs and doesn't stay at a safe temperature to store breast milk. The front desk advised to just use an ice bucket. This is problematic because (1) you will have to continually refill the ice bucket and (2) there is limited capacity. After an escalation to the manager, they offered to hold my milk behind the front desk in their fridge. I am not comfortable with that ”solution” nor do I want to go back and forth to the front desk for my baby's bottles and milk storage. He advised they previously provided medical fridges but they currently do not do so. I am so beyond disappointed. I expected so much more from this brand and now have to figure out something to do with my milk for my exclusively breast fed baby. Ugh, don't they have mother's stay at this property!? Marriott, do better!

I don't even know where to start here. So, I came up with my parents as my mother was having surgery at Northwestern. I called the hotel directly and asked if they had a patient rate for the days we were goint to be there and I was told yes. It was a great patient rate, so I booked one room for my parents with the patient rate, and one room for myself at full rate. I also had other family that came up and booked their own rooms as full rate. Our family had 5 rooms in total. Once I arrived, I pulled up to the hotel and there was no valet in site. I dropped my parents off, proceeded to unload the car and went to check in. I was going to just valet park for the night and I told the person checking us in that there was not a valet outside. She looked out and said ”yes he is right there”. He was sitting at a table smoking and talking to someone. She called him to come in and he asked me if I needed a cart. I said ”I did about 10 minutes ago”. I checked my parents into the patient room and then I checked into mine. The hotel itself is fine but in no way justifies the price tag AT ALL. Nothing special. I knew house keeping was every other day and on day 4 I called down to the front desk and let them know that housekeeping had never come to my room. She looked it up and she said ”I have actually never seen this before. It says that house keeping was requested not to come and that they were supposed to just do a wellness check”. I have no idea what that means either and it certainly was not requested by me. I told her I was going to the hospital and that to please send them to my room as the garbage needed changed, bedding needed changed and I was was out of towels. I went to the hospital and went into my room and is all housekeeping did was dump a bunch of towels on the bed. NOTHING ELSE. So, next day was check out day for my parents room. I was staying anther day. I went down to check out of my parents room and guess what? On my parents bill they only gave them the patient rate for 1 night! The whole reason why we picked this hotel was so that it would not be a finanacial burden for my parents. I told them at the front desk that when I booked the room over a month ago, that rate was available for all 5 nights. A ”manager” came from the back and told me ”sorry it's not available”. I said that makes no sense. I called probably 30 hotels and some had the rate only for a couple of days, some hotels did not have it available at all so I did not book there. He said ”we only get 20 rooms at that rate”. I said I understood that but when I booked the rate a month ago I was one of those 20 rooms. He then asked who I had booked with. I booked directly through the hotel. He said ”no the employee”. I told him I had no idea but I could tell him the date I booked and I also had the confirmation number. He said ” I cannot tell by that.” He said there was nothing he could do and I would have to talk to R

1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.

It is very close to the airport, a little more than walking distance, and it costs 30 dollars for Uber to come here in the early morning. The hotel is equipped with a special car to send you to the airport, at midnight on the hour, and during the day when it is busy, it is basically half an hour. Sleeping conditions are good. Pay attention to the shower head to the bottom, which is basically a 360-degree opening range. Praise!

The hotel location is excellent, not only is very close to Michigan Avenue, Navy Pier, Millennium Park can be reached on foot. The breakfast at the hotel was great and I especially liked their muffins. The taste was amazing. Although the room was small, it was enough for two people and it was clean. There is free coffee all day, the staff is very warm and thoughtful, in short, a very good stay experience, next time I go to Chicago to play, I will choose to live here!

What a fantastic trip. Been to Chicago numerous times & first time staying at this hotel. Perfect location & front desk experience excellent. Lynette is a wealth of information re places to eat, things to do & how to get about. Such a lovely lady to talk to, courteous, friendly & always inquiring about how our day went. Looked forward to seeing her every day. She is a gem!

My husband and I stayed at the Hilton Garden Inn in Evanston for my daughter’s 7th birthday, along with our younger daughter who is 5. We wanted to stay somewhere that had a pool, restaurants/shops/nightlife accessible and also close access to the beach. We found all of this when we stayed at the Hilton Garden Inn! I really can’t say enough great things about this hotel. First: the location. It’s situated one block away from downtown Evanston, one of the best neighborhoods in the state of IL. There are limitless things to do and places to eat with the kids. Second: the hotel staff. They were so kind and accommodating! Cathy at the front desk knew it was my daughters birthday, wished her a happy birthday, and gave both my daughters a free treat to celebrate. There was always a staff member around to help, from someone servicing the pool to the guy that helped me get complimentary coffee in the lobby. Just a pleasure! They were so helpful and happy to help, I got the sense of being part of one big family while we were staying there. Third: the room. It was so clean with so many thoughtful component included to make our stay more comfortable. The were communications posted throughout the room notifying us of when/how the room was sanitized. All the complimentary toiletries were upscale and there was enough for my whole family. There’s just so many positive things about this hotel, a true gem, if you are looking for something in this area, it’s everything you are looking for and more.