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5 star

Waldorf Astoria Chicago
4.5/5122 Reviews

Waldorf Astoria Chicago

River North Chicago|1.42km from Old Town Ale House
We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.

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Business travel

Waldorf Astoria Chicago
4.5/5122 Reviews

Waldorf Astoria Chicago

River North Chicago|1.42km from Old Town Ale House
We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.
Sheraton Grand Chicago Riverwalk
4.5/5134 Reviews

Sheraton Grand Chicago Riverwalk

Streeterville Chicago|2.78km from Old Town Ale House

Latest booking 18 hrs ago

1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.

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Explore Guest Reviews of Hotels in Chicago

Searching for hotels near Old Town Ale House? Compare room rates and reviews to find your ideal stay.
Hotel Felix
3.8/5103 Reviews
River North
Overall it was a good experience. A little hard for me to find using Google maps. However, I found it on the other side of the block rather quickly. They were great for accommodating my late check in. the bed was super comfortable and the room was nice and clean. I would stay again.
Sofitel Chicago Magnificent Mile
4.4/5109 Reviews
River North
The room, the location and Obie, the concierge, made this trip complete!! Early check in was so helpful as was the early shot of coffee every morning. All of our questions and requests were taken care of by Obie. Great city with the hotel being in the center of everything. Would come back and stay again.
Viceroy Chicago
4.6/5104 Reviews
River North
The hotel is very clean and tidy. The biggest feature of the room is the floor-to-ceiling windows. The scenery outside the window is very clear. Although there is no bustling Michigan Avenue, it is still good! There is a bar on the 18th floor of the hotel, not big. The hotel has a restaurant on the left side of the hotel entrance, named Somerset, in the room can also book this restaurant in the room dinning, about twenty or thirty minutes to deliver the meal to the room. I really like the bathroom's minimalist wash suit, which is white tea, especially fragrant and comfortable. Shopping, dining and entertainment are nearby. Not far from there are Chinese restaurants, such as Imperial Lamian, Old Sichuan, MingHin Cuisine, Shanghai Terrance, which are just a few minutes from Uber. Royal chef and old Sichuan are very popular! It is also 10 minutes from the hotel to the famous scenic spot Michigan Avenue, which is also close to Navy Pier and Millennium Park. The fly in the ointment is that the sound insulation in the hotel is not good, the guests from the opposite side of the room can hear the opening of the door, but the overall is good!
Godfrey Hotel Chicago
4.1/5102 Reviews
River North
At the beginning, there was a problem with collecting money. Ctrip charged the room rate. The hotel charged it again. After communicating with Ctrip, it was resolved in a few days. The hotel returned the room rate. Ctrip actively helped solve the problem. The only bad thing was the hotel reservation. The taxi is not metered, it feels a bit pitted. Use Uber. Don't let the hotel book a car.
The Peninsula Chicago
4.7/5105 Reviews
Streeterville
Very good hotel, good service, business trip, great location, very very good, next time
Claridge House
3.9/5104 Reviews
Gold Coast
The service to get a coffee at breakfast was terrible, really made to feel like an inconvenience by the two girls working and they couldn’t have been more miserable towards. Choice was also very slim. The room was exceptionally noisy - the air con was broken (only stuck on high) and there was a constant loud humming ALL night and day, from a vent which was hanging from the ceiling. Something was making loud banging noises from about 3-6am, we had to call reception after two nights of this but it continued. Overall massively disappointed for the price, we left tired and annoyed. We didn’t have any housekeeping the whole three days - we paid over $800 for these three days so this was more than unacceptable. The room also stunk of **** on second night - we think someone was smoking next door. It was really off putting.

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Average seasonal Temperature

• Spring: 35.4°F during the day, 28.26°F at night

• Summer: 65.1°F during the day, 55.96°F at night

• Autumn: 76.39°F during the day, 67.23°F at night

• Winter: 46.27°F during the day, 38.8°F at night

Average seasonal Rainfall

• Spring: 27.874016 cm

• Summer: 46.350395 cm

• Autumn: 43.318897 cm

• Winter: 34.791336 cm

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