Hotels near Preferred Hotel Group in Chicago

The small fridge in the room automatically shuts off after 2 hrs and doesn't stay at a safe temperature to store breast milk. The front desk advised to just use an ice bucket. This is problematic because (1) you will have to continually refill the ice bucket and (2) there is limited capacity. After an escalation to the manager, they offered to hold my milk behind the front desk in their fridge. I am not comfortable with that ”solution” nor do I want to go back and forth to the front desk for my baby's bottles and milk storage. He advised they previously provided medical fridges but they currently do not do so. I am so beyond disappointed. I expected so much more from this brand and now have to figure out something to do with my milk for my exclusively breast fed baby. Ugh, don't they have mother's stay at this property!? Marriott, do better!

I stayed here for one night using 50,000 H Honors rewards and loved it. Check in was fast and friendly. Wifi is fast and reliable. Be sure to push hard on the door to open your room since it's a new door it's still kinda stiff no big deal but I figured it out! Also when getting on the right elevator make sure you use the right one since they share this property with another Hilton brand hotel here. Angela the manager was nice enough to send me a text to ask if everything was ok! That is service above and beyond what is expected! Kudos to her great customer service! The King deluxe city view room was huge! it felt like more like being in an apartment. Microwave and fridge were very convenient. The bed and pillows were super soft. The area is kind of quiet at night since it's a business district but the good thing about that is that it's quiet at night and right next door to the Willis Tower aka ”Sears Tower!” I highly recommend a visit up to the 360 observation deck. The closest restaurant that was open past 6pm was Giordanos. I had the Italian beef sandwich add cheese and it was amazing! It's right across the street. The orange line is only 1 block away right across from Giordanos and it takes you to Midway Airport in less than 30 minutes. If I am in this part of Chicago again I would definitely stay here! Thanks and keep up the good work!

This hotel is not far from Chicago's Union Station and is within walking distance. There are many fast food restaurants in the surrounding area. It is convenient transportation. Although the room is not big, it is not far from the city center.

The hotel is well decorated and relatively new. The disadvantage is that the sound insulation is super poor! Every morning, I was awakened by the sound of a banging door, and the waiter could hear the speech outside. Good location, walking distance from Willis tower, Magnificent mile and Art Institute, but! There are too many hotels nearby, and Hilton has a lot of them. This one is definitely low cost performance.

The hotel is in a great location! Close to main attractions and lots of restaurants! Main staff was not very friendly. Hotel is beautiful when you enter. Rooms are very old and need updating. The toilet in my bathroom had a corroded tank and a broken lever. That was a bit frustrating. Bed was very hard!! Room was very cold! Only one thermostat for the entire hotel. There is no individual thermostat in each room. Had to ask for extra blankets. They did provide that for me. The fitness room is very nice! Every thing you need to have a really good workout! They indicated they are in the process of renovating rooms. They’ve just not completed that project yet. I would stay there again if the price was right. Hopefully next time I’ll get an updated room!

This was my first time staying at this Marriott property and it is a wonderful addition to the Marriott portfolio. The location was a different area from what I am used to, but I liked being in the financial area and did find that Michigan Ave as well as the Lakeshore trail were all within close walking distance. Access to the El train lines is the best because in the area you have access to either the blue or red line all just a few blocks away. This is the only area other than the Clark/Lake station where you have this option for the two lines as well as Orange and Green lines. The decor of the hotel was modern and sleek. I had breakfast at the hotel and it was very good. Nice exercise room. I used my Marriott suite nights to upgrade from a regular room. I was supposed to get a corner suite but it was not ready when I checked in so I opted to take a regular suite which was ready. The room and bathroom were great, plenty of room and I liked that there is no carpeting on the floor, just rugs and hardwood. I would definitely recommend this hotel.

This was our first visit to Kimpton Gray in Chicago, IL. My husband & I stayed for 2 nights (Friday & Saturday) & used 76k IHG rewards points (the price later went up to 122k, so book early!). ARRIVAL/CHECK-IN: We arrived before check-in, but thankfully our room type was available. ROOM: Prior to arrival, I called & emailed the hotel to request early check-in, a quiet room on an upper floor & possible room upgrade. Thanks to my Diamond Elite status, they placed us in a 1 King Premium Deep Soaking Tub. Unfortunately, they could not accomodate the high floor request, so we were assigned room #601. I appreciated the welcome amenity of Acqua Panna Natural Spring Waters & dark chocolate w/ sea salt. • Amenities: Coffee maker & mini refrigerator. You can request a microwave be delivered to your room free of charge. • Bath: Plenty of hot water & decent pressure. The soaking tub is divine! • Bed: Bed & pillows both very comfortable • Cleanliness: So so. I called housekeeping upon arrival to request the team vacuum our room & wipe down surfaces. I also requested a freshen up the next day. Both were taken care of! • Decor: Average. A bit tattered around some edges (see photo of mini fridge). I did like the accent wall behind the tub though. • Heating/cooling: Worked well • Sound: Mostly quiet. The hotel does appear to host a lot of events, so there were a few loud guests walking the halls late at night. • TV: Average; no movie channels that I recall • View: A building & street • WiFi: Worked well DRINKS/FOOD: • No free breakfast offered • Boleo was closed both evenings for private events, so we could not check-out or enjoy the rooftop bar. We tried to use our $20 raid-the-bar credit at Vol. 39 on Saturday at 8:30 PM, but the bar was also closed. Thankfully, a front desk rep allowed us to grab $20 worth of snacks. CUSTOMER SERVICE: Good. We especially loved being able to contact the team via text! Super convenient. LOCATION/PARKING: Prime location. Parking not needed. OTHER: • Note: You can not use the Kimpton $30 spa credit as the hotel contracts out their spa services. • No pool Would I recommend/stay again? Not likely for full price if paying cash* (vs points). *Rates in October for this room seem to run $467.31 - $556.54/night on a Friday & Saturday. Although location is central, customer service is good & bed soft, the hotel is lacking in 4-star amenities, particularly for a Kimpton property.

The hotel is very exquisite, the entrance is the lobby bar, parking 58 nights, valet parking is possible, but be careful of wrong fees, obviously use the Internet for members, but charged the fees, coordinated and reduced

With a stay at The Buckingham Hotel, you'll be centrally located in Chicago, a 7-minute walk from Willis Tower and 13 minutes by foot from Art Institute of Chicago. This boutique hotel is 0.9 mi (1.4 km) from Millennium Park and 1.1 mi (1.7 km) from Chicago Theatre.Enjoy recreational amenities such as a steam room and a fitness center. Additional amenities at this hotel include concierge services and a television in a common area.Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 21 guestrooms featuring iPads and minibars. 39-inch LED televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

It was a very relaxed day and night. The service was very nice everybody was so welcoming. The breakfast was not that good for the price I made with the night of the hotel. Coffee was watery