4035 Kitayama, Chino City, Nagano Prefecture, 391-0301, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
42 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
It was an amazing stay with my boyfriend and we enjoyed the private open air onsen. The experience of having Japanese traditional Kaiseki dinner was wonderful and delicious.
The journey to the place has winding roads, do be prepared for those who has motion sickness.
Our staying here was a pure pleasure! And I must say, it exceeded all our expectations! From the moment we arrived, the staff was incredibly welcoming and attentive, making the check-in process smooth and hassle-free. The room was spacious, clean, and beautifully decorated, providing a perfect retreat after a long day of exploring.
The location of the hotel is fantastic, sarrounded by montains and river. The free shuttle from Chino Station makes getting here quite easy.
Enjoying the onsen was a delightful experience, offering pleasure for all your senses: the hot spring water, the sounds of nature, the beautiful scenery.
The traditional kaiseki dinner was exceptional! Each dish was thoughtfully prepared, showcasing fresh, local ingredients. The flavors were rich and well-balanced, with a perfect blend of spices. The atmosphere was cozy and inviting, making the dining experience even more enjoyable. Overall, it was a delightful culinary experience that complemented the serene surroundings perfectly!
I highly recommend this hotel for anyone looking to escape and rejuvenate in nature, have a comfortable and pleasant holiday away from the noisy and crowded big city. I can't wait to return during other season! Thank you!
多寶獎
Japanese-Style Room Miyama-Spa
Stay Date Dec 2023
Family
4 Reviews
9.5/10
Amazing
Posted on Feb 26, 2024
Very good onsen and dinner, beautiful scenery. Will definitely go again.
Andy
Superior, Twin with Bath, Mountain View
Stay Date Jan 2024
Couples
4 Reviews
9.0/10
Great
Posted on Feb 15, 2024
Very nice onsen, delicious food, and excellent services.
Incredible service! Kaiseki, room, surroundings, onsen - everything is top notch! Walk around and see wild deer, a waterfall and a museum of a Japanese director. Bought gifts in the souvenir shop, had a great time and relaxed. The staff is very cool!
I booked a room for two. Spacious, clean everywhere, a large set of accessories. Excellent breakfast and dinner. Transfer from the train and back strictly on schedule. The staff is Russian-speaking, responsive. There are general and personal sources. No time limits. Immersion in the culture of the ryokan. Wonderful for one day
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Guest User
Main Building Japanese-Style With Bath, Mountain View
Stay Date Mar 2025
Travel with friends
14 Reviews
10.0/10
Outstanding
Posted on Apr 18, 2025
A very beautiful and excellent hotel, located in a scenic area, very suitable for vacation and leisure, the autumn colors should be beautiful
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Guest User
Japanese-Style Room Miyama-Spa
Stay Date Sep 2024
Couples
1 Reviews
9.5/10
Amazing
Posted on Oct 31, 2024
Beautiful environment and good service attitude.
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Guest User
Japanese-Style Room Miyama-Spa
Stay Date Mar 2024
Solo travelers
1 Reviews
10.0/10
Outstanding
Posted on Apr 20, 2024
There were bookshelves everywhere, both in the rooms and in the corridors, and books of all genres were freely available to read. I was able to enjoy a relaxing and soothing time while soaking in the hot springs and reading. This is an inn that I would like to stay at for longer and again.
All of the dishes were made with fresh ingredients that had a seasonal feel to them, and I was truly satisfied.
The large tatami room bath and the open-air bath both have soft hot springs that you can use as many times as you like. The ceiling of the bedrock bath was a starry sky, which made for a very soothing space.
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6/11
Guest User
Japanese-Style Room Miyama-Spa
Stay Date Jun 2024
Couples
2 Reviews
9.5/10
Amazing
Posted on Jul 19, 2024
The service is great, the public soup is great, breakfast and dinner are very special
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MEI
Economy Japanese-Style Room with River View
Stay Date Nov 2023
Family
21 Reviews
8.0/10
Very Good
Posted on Dec 12, 2023
The location is on the Tateshina Plain, half an hour's drive from the station. The mountain scenery is beautiful, and the environment inside and outside the hotel is comfortable. It is a hot spring hotel with culture and history, and the waiters are attentive.
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Guest User
Stay Date Jan 2024
Other
10.0/10
Outstanding
Posted on Feb 29, 2024
I honestly don&t know where to begin. A perfect two nights at this historic hotel in a sublime location. Trip from Tokyo is super convenient. Train from Shinjuku, shuttle bus and then a personalized check in. Arrival was wonderful. ags whisked to our room as we were offered a complimentary drink in the book-filled library with lovely fires burning. he staffmember who spoke excellent English explained the facilities and the meal options. The atomosphere was sublime, thousands of books to read, beautiful art, comfortable chairs to enjoy time with friends. The room was huge, kimona and lounge wear in appropriate sizes were waiting in our room. The view from the window of the river and hillswas so relaxing. The first night we were offered incredibly innovative appetizers using high quality local ingedients and included complimentary sake. The second night we enjoyed again a multi-couse menu with beef and pork shabu shabu. Breakfast was also different on both days and even included a mushroom risotto. But where this place shines is the staff. Every interaction was the epitome of true engagement, whether at the bar, the front desk or in the diningroom. And do try the local wine. I have lived in Tokyo for 35 years and usually avoid agano wine. But te sommelier has chosen well and on the second night we tried both red and white and were pleasantly surprised by the complex tastes. Excellent. I recommend staying 2 nights to fully enjoy this rare experience. Most of all the cost was so much less than other places that ckaim to be luxury but end up being banal cookie-cutter experiences. Do not hesitate to go out of your way to visit Shinyu, you will be rewarded with a stay that will be a highlight of your trip to Japan. The hotsprings are marvelous and you will go home feeling you have experienced something very special.
Guest User
Stay Date Mar 2023
Family
10.0/10
Outstanding
Posted on Apr 10, 2023
It was introduced as a hot spring facility that can accommodate small children, so I have been using it since my child was 2 years old. The renovated Japanese-style modern rooms were quite a reference when renovating my parents' house. The last time I used Oyayu was in March 2020, so it's been a while since I last used it. I'm sure I was upgraded last time, but this time it was the room category I reserved. Room 551 at Sangetsu-tei, which is a little far from the building with the large public bath and dining area, is a room with a bed in a Japanese-style room. The features of this room are that there is no bath and the sink is right next to the entrance, but the entrance is a little dark. The toilet door is quite low and the heavy lighting in the Japanese-style room is also low, so we tall people hit our heads several times. Still, you can relax in the spacious Japanese-style room and on the sofa by the window. The TV monitor is a bit of a drawback. On the first day, we arrived late at night, so when we went to the large public bath around 11 pm, both the indoor bath and the open-air bath were a little lukewarm, which was unusual. But in the morning, the water temperature was just right. The open-air bath by the riverside has always required a reservation, but this time we were told that we could use it for free once. The next day, we immediately wrote our room number on the board in the lounge. If you stay for multiple nights, you can enjoy lunch in the lounge, which we did for the first time this time. You can choose from four types of food: soba, pasta, omelet rice, and galette, and we ordered soba and pasta. It's nice that it's free. Of course it was delicious. Children are provided with yukata, but adults wear work clothes. The pajamas are made of thick, fluffy fabric, so some people may not like them. Meals are served in private rooms, so even if small children make noise, you can eat without worrying about the eyes of others. The breakfast on the second day was Western food, and instead of yudofu, it was mushroom risotto. My child, who likes white rice, didn't like it, so we were given rice separately. I don't like cheese, so overall, I think the Japanese food from the previous day was better. Although I have listed some points of concern, this is a hot spring hotel that I would like to use again.
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Guest User
Stay Date Jan 2023
Other
10.0/10
Outstanding
Posted on Feb 21, 2023
Despite the heavy snowfall, we arrived at the hot spring inn and found the retro-modern lobby as usual, and were warmly welcomed by the doormen, which made us breathe a sigh of relief. As part of our plan, we were able to use the newly renovated private open-air bath for free for 1 hour (normally 30 minutes free) and thoroughly enjoyed the snowy bath. Although it is cold, you will feel warm after taking a bath. The open-air bath in the large public bath had a beautiful snowy scenery, a view unique to a hot spring in a valley. Personally, I like indoor baths, and I go in and out many times to enjoy the feeling of being cured by the hot springs and feel refreshed. I did it. Since the meal content was the same as the previous stay, we had the meal content changed to one that was originally intended for those staying multiple nights, and we were able to enjoy the delicious mountain rice from Shinshu. Breakfast was mostly vegetables and had a Western-like feel, and came with yogurt and coffee, which I was grateful for as a coffee fan. I feel nostalgic about dessert bowls, or rather, the retro-modern bowls that are currently making a comeback are cute, and the taste and atmosphere were nice. I will also visit again in different seasons. thank you for helping me.
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6/11
Response from Property: Thank you very much for visiting Tateshina Shinyu Onsen. We are very happy to hear that you were able to enjoy the snow in our renovated private open-air bath. At our hotel, you can enjoy each of the four seasons, such as cherry blossoms in spring and fresh greenery in summer. We also offer seasonal dishes, so please come visit us again in different seasons. All of our staff are looking forward to welcoming you back to huhu890 again. Tateshina Shinyu Onsen
Guest User
Stay Date May 2023
Other
6.0/10
Posted on Jun 1, 2023
When I parked the car, the staff came over and helped me right away. The staff seemed to be well trained, but it felt a bit mechanical and manual. I asked for a Japanese-Western room with an open-air bath because I was bringing along an elderly person. The room was spacious, but the entrance space, washroom, and toilet were cramped and inconvenient. There was a top and bottom set like a work robe, not a yukata, but it looked like a medical examination gown, so I didn't feel like wearing it. There was no shower in the open-air bath, so when I washed in the unit bath, there was a gap under the door and water flowed outside, and I got soaked, so please be careful. (I wish they had said something.) The fun of traveling is the food, but it was not something I wanted to eat at all. Maybe they've learned their lesson, but they're too decorated, or they ignore the quality of the ingredients. Each dish was too assertive, and there was no harmony, and there was nothing to cleanse the palate. The color was black, and there was no gaiety or comfort. As I continued to eat, it got heavier, and as for the meat at the end, it's not good to just put anything on, whether it's beef or pork. The cow was a rubber-like thing for the elderly. The finishing touch should have been curry or miso chazuke! The cuisine should have been something that made the most of the wonderful ingredients of Tateshina. The food at the inn I stayed at the day before was simple and gentle, using ingredients from the mountains, so perhaps that was why I didn't like it so much. I probably won't be visiting again.