Jolly Alon Hotel

Quiet, clean and laid back. Excellent location adjoining parks and a short stroll to the city center. Friendly front desk staff.

It is my pleasure to say that hotel is give you excellent service and good time to be in it. Hotel situated in walking distance from mains street and two gorgeous parks.

Jolly Alon supposed to have 4 stars, but it is an old somehow refurbished communist hotel. I arrived late and found out that there were big ugly and dirty spots on the floor. I called the reception and asked to change the room. The young lady receptionist initially refused this. I made photos and went down and said that if the room would not be changed, that I will call *********** and change the hotel. Then suddenly tye receptionist found another room. No apologies, nothing. Later the evening I came late from meetings and I asked to this same lady if there is a small bottle of water. She told me she can't give me and I should go to the bar. I talked to the guard and explained that after all these trouble, she can't give me a small bottle of water. He gave me one. Yesterday evening I asked the receptionist (the same lady) if she could asked to call a taxi for 7am to the airport. Later I called her from my room to have a wake up call at 6h15. She asked me at 7? I answered: no at 06h15 because at 07h00 I need to leave. No wake-up call and I overslept a bit. I went down 07h05 and I asked her why I did not receive the wakeup call. She told me that she thought I only needed a taxi at 07h00. I repeated what I said on the phone. I asked her where is the taxi. And she said that she cancelled this because I was nor down at 07h00. I am still wondering why she then did not call the room.... I asked her to call another taxi. She told me that the taxi will come in a few minutes. The taxi did not come and I waited for 10 minutes. I went inside and the lady receptionist was gone. After waiting a while I asked the guard to call a taxi. He referred to the receptionist (who was not there) but finally he called another taxi that came. I noticed that the guards are better, more friendly and understanding than this lady receptionist who serves in the evening. The second room was cleaner but I definitely would not give this hotel four stars. Maybe 3 or even 2. Better to pay a bit more and to stay in a nicer hotel. I always give hotels a possibility to recompensate their bad services, but from this hotel I did not even get an apology. I only got an apology of the lady when she did not give a wake up call but only I asked her about it

Exellent hotel with very good position in the center if the city and close to park. Staff is frendly and helpfull. Food is good and healthy.

A loved place to stay with friendly helpful staff, local facilities nearby and a lovely park full of culture and life just across the street.

Convenient for business. At walking distance of most Moldovan administrations

The hotel is located in the very city center of Chisinau (Moldova), rooms are fully furnised, restaurant offers all types of the meal starting from breakfast till late dinner. staff is frienly and the atmoshere is good.