Shahid Saifuddin Khaled Rd, Chittagong, 4000, BangladeshView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Radisson Blu Chattogram Bay View Guest Reviews
4.5/5
Great
52 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(52)
Positive reviews(52)
Reviews with photos/video(5)
lachlan
Superior Room
Checked in Oct 2024
Business travelers
1 Reviews
3.2/5
Posted on Oct 30, 2024
Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Guest User
Superior Room
Checked in Jul 2024
Business travelers
3 Reviews
4.7/5
Amazing
Posted on Jul 21, 2024
Best location with best view.
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Guest User
Superior Room
Checked in Jul 2024
Business travelers
6 Reviews
3.0/5
Posted on Jul 17, 2024
First time to Bangladesh I think is good !
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Serena
Superior Room
Checked in Oct 2024
Business travelers
35 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2024
always love staying here
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Guest User
Superior Room
Checked in May 2023
Business travelers
2 Reviews
4.2/5
Very Good
Posted on Jun 2, 2023
They should check the faulty of the room properly before handling to guest, I had a bad experience in Bath tub
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View , I look forward to welcoming you back. Sincerely, Mohammad Salah Uddin Duty Manager Radisson Blu Chattogram Bay View
Thomas Marie Anne Philippe
Superior Room
Checked in Apr 2023
Business travelers
28 Reviews
4.0/5
Very Good
Posted on May 9, 2023
Nice hotel, clean, friendly staff, nice breakfast, great pool !
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View , I look forward to welcoming you back. Sincerely, Mohammad Salah Uddin Duty Manager Radisson Blu Chattogram Bay View
Arif Akhanda
Superior Room
Checked in Jun 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
Very Good
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
CHAN WON
Superior Room
Checked in Feb 2023
Business travelers
1 Reviews
4.5/5
Great
Posted on Feb 27, 2023
Best hotel in Chittagong
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View , I look forward to welcoming you back. Sincerely, Mohammad Salah Uddin Duty Manager Radisson Blu Chattogram Bay View
JOY_LJ
Guest Room
Checked in Nov 2024
Business travelers
42 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
I chose this hotel temporarily when I was on a business trip to Chittagong. The security is very good, the surrounding environment is also very nice, and you can add an extra bed. The price-performance ratio is quite high. I experienced the SPA on the 6th floor, which was very good. There is also a discount for guests. The Mezetto restaurant on the 20th floor is also high-end. I enjoyed a super satisfying meal. Although the breakfast on the 3rd floor is not very rich, it is generally OK. I will choose this hotel next time I go to Chittagong for business.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely,Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Laor
Superior Room
Checked in Oct 2024
Business travelers
31 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel is excellent in all aspects. The only drawback is that the towels and bath towels are a bit old and a bit gray.
Since we were catching an early flight, the hotel thoughtfully prepared breakfast for us to take away. Good review
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Chattogram Bay View. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Chattogram Bay View, I look forward to welcoming you back. Sincerely, Hamidul IslamDuty Manager. Radisson Blu Chattogram Bay View
Ruby8383
Superior Room
Checked in Jul 2024
Business travelers
47 Reviews
4.7/5
Amazing
Posted on Aug 11, 2024
It is already the best in the area. The lobby is quite grand. The rooms are a bit old, but it is standard, with no problems or highlights. It is convenient for meeting with clients.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
VTI
Superior Twin Room
Checked in Aug 2024
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
This hotel in Jeddah is probably the best
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Guest User
Superior Room
Checked in Nov 2024
Business travelers
15 Reviews
4.0/5
Very Good
Posted on Dec 2, 2024
The room is quite clean
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback, as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely,Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
Guest User
Superior Room
Checked in Jul 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
Good service, standard five-star
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View
caoshiren
Superior Room
Checked in Feb 2024
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Feb 29, 2024
It's okay. The buffet in the restaurant is pretty good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from Radisson Blu Chattogram Bay View. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Hamidul Islam Duty Manager Radisson Blu Chattogram Bay View