COOK'S CLUB CHONGQING FAIRY MOUNTAIN

COOK'S CLUB CHONGQING FAIRY MOUNTAIN Reviews

COOK'S CLUB CHONGQING FAIRY MOUNTAIN

No.1-1, Building 1, No.157 Ginkgo Avenue, Fairy Mountain Town, Wulong County, Chongqing, ChinaView Hotel Details
COOK'S CLUB CHONGQING FAIRY MOUNTAIN
COOK'S CLUB CHONGQING FAIRY MOUNTAINCOOK'S CLUB CHONGQING FAIRY MOUNTAINCOOK'S CLUB CHONGQING FAIRY MOUNTAIN
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COOK'S CLUB CHONGQING FAIRY MOUNTAIN Guest Reviews

4.8/5
Excellent
284 Reviews
Verified reviews
Location4.9
Amenities4.7
Service4.8
Cleanliness4.9
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All reviews(284)
Positive reviews(283)
Reviews with photos/video(108)
Awesome amenities(67)
Delicious breakfast(37)
Friendly front desk staff(30)
Well decorated(19)
Well designed(14)
Loved the view(13)
Perfect for families(9)
Close to scenic area(7)
Negative reviews(1)
eggychan
Deluxe Queen Room
Checked in Jul 2024
Couples
1 Reviews
3.7/5
Posted on Jul 15, 2024
Hotel is new so it’s good. But the lobby, gym, and other facilities doesn’t turn on AC and feels so humid. The room is nice though, feels cool and clean. Location is good. Probably the best hotel you can find in wulong area.
Response from Property: Dear guest, thank you for choosing Cook's Club Chongqing Fairy Mountain and for sharing your stay experience with us. We would like to extend our sincerest apologies for the issues you encountered with the hotel facilities. We attach great importance to every guest's experience and your feedback is invaluable to us, we will inform the relevant departments to enhance the quality of our service. If you come here next time, we hope you will consider staying with us again and look forward to welcoming you back.
Yongli She
Deluxe Queen Room
Checked in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
All of us had a wonderful stay at this hotel, from helpful check-in to the warmest hospitality from the restaurant. This is our first trip to Sichuan Region and we have stayed at a few five stars hotel. This hotel definitely met our standard, if not exceeded.
Response from Property: Dear guest, thank you for choosing Cook's Club Chongqing Fairy Mountain and sharing your stay experience with us. Your positive feedback on the hotel's hardware facilities and guest service can help more guests learn about us and love us. We will do our best to bring customers a more perfect stay experience. We look forward to meeting you again.
Guest User
Queen Room
Checked in Jun 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2024
Awesome experience. Clean and new with great amenities.
Response from Property: Dear guest, thank you for choosing Cook's Club Chongqing Fairy Mountain and sharing your stay experience with us. Your positive feedback on the hotel's hardware facilities and guest service can help more guests learn about us and love us. We will do our best to bring customers a more perfect stay experience. We look forward to meeting you again.
Kuimademingzibeiyongle
Superior 2-bed Room
Checked in Sep 2024
Family
17 Reviews
4.7/5
Amazing
Posted on Sep 18, 2024
Facilities: The bathroom is large, with two sinks, very convenient, and the shower room has a view of the mountains, which is great Hygiene: I saw a dead cockroach in the gap between the two beds, but it's not a big problem, everything else is good Environment: The environment is good, tribal style Service: The door card is in the form of a bracelet, a bit like Club Med. We are four people, two adults with an elderly and a child. The room includes two breakfasts, and the waiter in the restaurant stopped me and asked me to pay more before I could enter. There was a flyer for dinner, but the restaurant said there were no ingredients, so we went out to eat. 5 game coins: Didn't play Selected seasonal welcome fruits: The fruits were very sweet
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Response from Property: Thank you for choosing Fairy Mountain Cool Guest Tribe and sharing your stay experience with us. Your positive comments on the hotel's facilities and guest services will allow more guests to know Cool Guest Tribe and love us. It is a pity that we did not receive your five-star praise. We will do our best to bring customers a more perfect stay experience. We look forward to meeting you again. All the hotel staff wish you a happy life!
Guest User
Superior Suite
Checked in Aug 2024
Family
15 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
The hotel is located on the edge of Xiannvshan Town, with convenient parking. There are two floors of underground parking. It is about 20 minutes' drive from Xiannvshan Park. There is a food street next to it, which is convenient for eating. The newly opened hotel is clean, with new facilities, no smell, and the breakfast is satisfactory. The suite I booked is large and the sound insulation effect is average.
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Response from Property: Thank you for choosing Fairy Mountain KuKe Tribe and sharing your stay experience with us. Your positive comments on the hotel's facilities and guest services can help more guests know about KuKe Tribe and like us. We will do our best to provide customers with a more perfect stay experience. We look forward to seeing you again. All the hotel staff wish you a happy life!
Feierbahaha
Superior Suite
Checked in Aug 2024
Family
29 Reviews
5.0/5
Outstanding
Posted on Aug 31, 2024
Known as the only five-star hotel in town, the hardware facilities are good and very conspicuous. The key card is a bracelet that my son wears all the time. I don’t know why, but it may have some unique design. Special praise to "Manager Xiao He". I actually left my headphones on the treadmill in the gym. He found them for me and couriered them to me. Very good service awareness. Amusement parks, shooting machines, archery, and golf are a must-try.
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Response from Property: Dear guest, hello! It is a great honor that you remember the names of our team members and recognize their work. Your recognition is a great support and encouragement to the team! We are glad to know that you are satisfied with the overall service of the hotel during your stay. We hope that we have brought you an unforgettable and pleasant time during your trip! It is our responsibility to provide guests with a safe, comfortable and clean environment; providing high-quality and considerate service to every guest is the goal and commitment of all our team members. We look forward to inviting you to experience more of the hotel's facilities and services during your next visit, so that we can bring you a more perfect experience! Thank you again for taking the time to leave feedback. I wish you a happy work and life.
Anonymous User
Superior Queen Room
Checked in Aug 2024
Family
19 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
The Cool Tribe Hotel is very nice, well decorated, and has complete supporting facilities. It is especially suitable for family outings. The children's play area and the gym on the second floor are very good. The hotel front desk is also great. I booked the wrong room. After I told the front desk lady Xiao Shitou, she was very considerate. She upgraded the room to a twin room for free. The experience was very good 👍 I will come again next time 👏
Original TextTranslated by Google
Response from Property: Thank you for choosing Fairy Mountain Cool Guest Tribe and sharing your stay experience with us. Your positive comments on the hotel's hardware facilities and guest services will allow more guests to know Cool Guest Tribe and love us. We will do our best to bring customers a more perfect stay experience and look forward to meeting you again. All the hotel staff wish you a happy life!
Guest User
Superior Queen Room
Checked in Aug 2024
Couples
19 Reviews
4.8/5
Amazing
Posted on Sep 8, 2024
I came to Fairy Mountain to escape the summer heat at the end of August. It is the best hotel in Fairy Mountain Town. The room is clean and tidy, the house structure is well designed, there is a gym, but no swimming pool, there are many entertainment facilities, game room, electronic archery, electronic golf, I especially like his small and exquisite garden, sitting in the garden with a breeze, and there are no mosquitoes. I like this hotel very much
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Response from Property: Dear guest, hello! Thank you for choosing Fairy Mountain KuKe Tribe and sharing your stay experience with us. Your positive comments on the hotel's facilities and guest services can help more guests know about KuKe Tribe and like us. We will do our best to provide customers with a more perfect stay experience. We look forward to seeing you again. All the hotel staff wish you a happy life!
Guest User
Deluxe Queen Room
Checked in Aug 2024
Family
19 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
The hotel is in a great location, on the main road from Fairy Mountain Town to Fairy Mountain Forest Grassland. The room style and layout are very good, the facilities are very new, and the fitness center and children's entertainment center on the second floor are very good.
Original TextTranslated by Google
Response from Property: Thank you for choosing Fairy Mountain Cool Guest Tribe and sharing your stay experience with us. Your positive comments on the hotel's hardware facilities and guest services will allow more guests to know Cool Guest Tribe and love us. We will do our best to bring customers a more perfect stay experience and look forward to meeting you again. All the hotel staff wish you a happy life!
Guest User
Deluxe 2-bed Room
Checked in Aug 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
The hotel is about 20 minutes' drive from the Fairy Mountain Scenic Area. It is very convenient to eat at Fairy Street, 100 meters down from the hotel. The geographical location is excellent. Let's talk about the check-in experience. When I first checked in, I was a little angry because the previous guest was too entangled and waited for a long time, but the little beauty at the front desk was very nice and well-behaved, and she put out the fire in an instant. After checking in, due to system problems, I opened the door to an uncleaned room. I was shocked, but the little brother who helped with the luggage quickly helped to solve the problem and changed the room. He kept apologizing. I took the children out in the afternoon. The cleaning lady also came to apologize and gave a small gift. Although I didn't encounter it, this kind of attention made people very moved, and I am willing to choose here again. The room is tidy and clean, and details can be seen everywhere. Details determine success or failure. No wonder this hotel is so highly rated, great! A small suggestion is to prepare a toilet mat 😉 The breakfast is very rich, with both Western and Chinese styles, but the coffee beans may be sour and not very suitable for the taste. The most regrettable thing is that I didn’t get to experience the game room on the second floor. I wanted to take my kids there to play that morning and then return home, but when I got there I found out that it only opens at 3 pm. It’s a bit of a pity. The kids kept clamoring to go play there, so I’ll leave it for next time and I’ll choose it again.
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Response from Property: Thank you for choosing Fairy Mountain KuKe Tribe and sharing your stay experience with us. Your positive comments on the hotel’s hardware facilities and guest services can help more guests learn about KuKe Tribe and like us. We will do our best to provide customers with a more perfect stay experience. We look forward to seeing you again. All the hotel staff wish you a happy life!
KevinLiao
Deluxe 2-bed Room
Checked in Aug 2024
Family
19 Reviews
4.7/5
Amazing
Posted on Aug 21, 2024
I booked two hotels during my trip to Wulong: one is the Tiansheng Three Bridges & Impression Wulong, which are must-sees and are really worth it!! So I booked Kuke for these two attractions. The second is to go to Fairy Mountain Forest Park and book Huabang Hotel in the park, which is a better experience! Comments on Kuke: The hardware is new and overall good! The breakfast room is poorly designed, with no windows and no holiday feeling! The game room is a plus point when booking, but the game equipment is poorly maintained, many of them can't be used, and there is a lack of games that children like, and they lose interest after playing for ten minutes! There is a coffee machine in the room, which is a plus! Overall satisfied.
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Response from Property: Dear guest, thank you very much for choosing to stay at Fairy Mountain Cool Guest Tribe! Thank you for taking the time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and detailed comments are a constant source of motivation for us to do better. We value the experience of every customer who comes to our hotel. Bringing you a good service experience is our service tenet and top priority. We will follow up and improve on the suggestions you put forward. Sincerely look forward to your visit again, and wish you a pleasant trip and smooth work!
Guest User
Deluxe 2-bed Room
Checked in Aug 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
The entire hotel is very new, parking is convenient, and the environment is beautiful. I like their natural wood design, reasonable layout of standard rooms, and comfortable bedding. The service of Xiaoqin at the front desk is very good [Love][Love] Contact me one day in advance to inquire about your needs. The room is given a selection of seasonal welcome fruits and snacks. I will stay here again next time~
Original TextTranslated by Google
Response from Property: Dear guest, hello! It is a great honor that you remember the names of our team members and recognize their work. Your recognition is a great support and encouragement to the team! We are glad to know that you are satisfied with the overall service of the hotel during your stay. We hope that we have brought you an unforgettable and pleasant time during your trip! It is our responsibility to provide guests with a safe, comfortable and clean environment; providing high-quality and considerate service to every guest is the goal and commitment of all our team members. We look forward to inviting you to experience more of the hotel's facilities and services during your next visit, so that we can bring you a more perfect experience! Thank you again for taking the time to leave feedback. I wish you a happy work and life.
Guest User
Superior 2-bed Room
Checked in Aug 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Aug 11, 2024
The room is very beautiful, new and clean, the service is also very good, the hotel's environment and facilities are quite unique, especially suitable for bringing children, there are entertainment facilities on the second floor, many projects are free 😍I will come again next time❤️
Original TextTranslated by Google
Response from Property: Thank you for choosing Fairy Mountain KuKe Tribe and sharing your stay experience with us. Your positive comments on the hotel’s hardware facilities and guest services can help more guests learn about KuKe Tribe and like us. We will do our best to provide customers with a more perfect stay experience. We look forward to seeing you again. All the hotel staff wish you a happy life!
Guest User
Queen Room
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
We carefully selected the Kuke Tribe Hotel for this trip. Manager Xiao He contacted me on WeChat two days in advance and helped me upgrade to the best king-size room. On the day of check-in, there were fruit snacks in the room. The next day, since the return train was at 4:30, Manager Xiao He helped us delay the check-out time. Everything was very warm and I was very satisfied with the stay.
Original TextTranslated by Google
Response from Property: Thank you for choosing Fairy Mountain Cool Guest Tribe and sharing your stay experience with us. Your positive comments on the hotel's hardware facilities and guest services will allow more guests to know Cool Guest Tribe and love us. We will do our best to bring customers a more perfect stay experience and look forward to meeting you again. All the hotel staff wish you a happy life!
Guest User
Superior 2-bed Room
Checked in Aug 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Aug 4, 2024
The hotel room is very cozy and spacious. The yellow beauty who checked in at the front desk was very good, attentive, patient, and very beautiful. It is not far from the Tiansheng Bridge.
Original TextTranslated by Google
Response from Property: Thank you for choosing Fairy Mountain Cool Guest Tribe and sharing your stay experience with us. Your positive comments on the hotel's hardware facilities and guest services will allow more guests to know Cool Guest Tribe and love us. We will do our best to bring customers a more perfect stay experience and look forward to meeting you again. All the hotel staff wish you a happy life!