Luciusxige
October 27, 2022
1. The service attitude of the staff is 5 points. On the morning of the 24th, the clothes were washed and hung up for the guests. The service is very proactive. This girl deserves a commendation.
2. The quality of sanitation is 4.9 points.
3. Facilities and equipment 4.5: 0.5 points are deducted from the shower head. The water pressure is too high. When the water is turned on, the nozzle holder will be kicked up, and the water will be sprayed on the ceiling. Please check yourself. The small refrigerator in the room is uninterruptible power supply, and the details are great. 👍🏿
4. The environment is good, the standard decoration of the hotel is dwarfed by the surrounding homestays.
5. Delicate double bed room: Mattresses are bad, there are 35 rooms in total. We booked these two mattresses are very hard. I think Ruogui bought latex mattresses for all 33 rooms, and these two are not bad. Mattresses, after all, the big boss of a one-story loft to two-story hotel should not be so stingy with two mattresses, even if it is not equipped with latex, other mattresses with thicker layers will also give guests a good experience.
6. It is mandatory to check out at 12:00. Although I applied for 13:00, the result is that I will be charged for overtime after 12:30. This is not euphemistic. According to the current practices and regulations of the hotel industry, guests do not check out after 14:00. No overtime fee can be charged for the room! It is still necessary to be rigorous in speaking, as we are all colleagues. As a colleague who has been in the industry for 15 years, I will not embarrass my colleagues or threaten bad reviews, but I also hope that the front desk must speak rigorously! Be careful about overtime charges.
Original TextTranslation provided by Google