Zen Hotel (Chongqing Nanbin Road Changjiahui)

Zen Hotel (Chongqing Nanbin Road Changjiahui) Reviews

Zen Hotel (Chongqing Nanbin Road Changjiahui)

Building 3, No.68 Taichang Road (Changjiahui Soho), Nan'an District, Chongqing, ChinaView Hotel Details
Zen Hotel (Chongqing Nanbin Road Changjiahui)
Zen Hotel (Chongqing Nanbin Road Changjiahui)Zen Hotel (Chongqing Nanbin Road Changjiahui)Zen Hotel (Chongqing Nanbin Road Changjiahui)
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Zen Hotel (Chongqing Nanbin Road Changjiahui) Guest Reviews

4.8/5
Excellent
546 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(546)
Positive reviews(530)
Reviews with photos/video(100)
Delicious breakfast(62)
Friendly front desk staff(42)
Convenient parking(26)
Well designed(15)
Nice toiletries(15)
Excellent afternoon tea(12)
Perfect for business trips(9)
Fantastic river view(3)
Negative reviews(16)
Guest User
Puyue Jinghao Twin Room
Checked in Apr 2023
Solo travelers
6 Reviews
4.0/5
Very Good
Posted on May 4, 2023
The Location of the hotel was relatively good. Also staff was very friendly and helpful - service was very good. The beds were also comfortable But the shower could need a deep clean and the afternoon tea was a disappointment
Response from Property: It is Zen Hotel's responsibility to provide a comfortable and comfortable environment and service to every guest staying in my hotel. We are committed to providing you with a warm and thoughtful stay experience, create a warm feeling of home away from home so that you can enjoy the journey with satisfaction. We attach great importance to your questions, will be feedback to the leadership to make adjustments later, did not get your five points, we will continue to work hard, as always with a kind smile to welcome you again, thank you!
Guest User
Puyun Heya Twin Room
Checked in May 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
The environment is very good, the room is very clean and has a light aroma. I was also given a free room upgrade and was very satisfied. Breakfast and afternoon tea are provided, which is great. It is very close to Chang Jia Hui and you can check in at Raffles attractions at night.
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Response from Property: We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the most considerate service and comfortable environment. Remember to come back often~
Guest User
Puyun Heya Twin Room
Checked in Mar 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Mar 17, 2024
I like this hotel very much. The service is very good, the room is clean, the breakfast is rich, the facilities are complete, and it is close to Chongqing Jiefangbei and Hongyadong.
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Response from Property: I am so touched to see your good comments😭. I would like to thank you for your encouragement~ Fanpu has made all efforts just to get your "favorite". Seeing you so satisfied, Ruyi is as happy as if she had obtained a rare treasure. Fanpu will not be proud and will continue to work hard to do better💪! Looking forward to your stay again!
Anonymous User
Puyun Heya Twin Room
Checked in Mar 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
The business-style room is clean and the front desk lady is also very enthusiastic. We checked in late at night and couldn't find the parking entrance. She came to pick us up and introduced the surrounding Danzishi Old Street and the observation deck. The breakfast is buffet style. The brown sugar fermented glutinous rice dumplings are a plus! The only drawback is that the room can't see the full river view. It takes a few minutes to walk to the observation deck to see it.
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Response from Property: Meeting is destiny. Ruyi believes that every encounter in life is not easy. We use the service concept of "follow fate and feel at ease, peace of mind is home" to make customers happy and relaxed. I am very happy to bring you good memories after parting. Please recommend us to your friends*^_^*
Guest User
Puyun Heya Twin Room
Checked in Feb 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Mar 10, 2024
Ah, the room is very cozy and the facilities are complete. I especially like their breakfast. I took a photo of it. I really like the style. The bed is so comfortable. The waiter's attitude is also very good. He helped solve many problems. He would occasionally ask if there was anything he needed. It's very warm. Yay! Recommended! Recommended!
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Response from Property: I am so touched to see your good comments😭. I would like to thank you for your encouragement~ Fanpu has made all efforts just to get your "favorite". Seeing you so satisfied, Ruyi is as happy as if she had obtained a rare treasure. Fanpu will not be proud and will continue to work hard to do better💪! Looking forward to your stay again!
Anonymous User
Puyun Heya Double Bed Room
Checked in Feb 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Feb 29, 2024
The hotel is located in Changjiahui, next to the Yangtze River and Jialing River intersection observation deck, you can see Chaotianmen Raffles Building and Jiangbei Chongqing Theater. It takes about 5 minutes to reach the riverside, which is the Chongqing ferry terminal. The night view is good at night. The breakfast is quite rich, the room is clean and simple, and the hotel room also provides disposable toilet mats, which is always very good
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Response from Property: Thank you very much for your love and affirmation of Fanpujia. Ruyi is really very happy! Ruyi, with a heart that does not seek the best but seeks to be better, will bring you a more meticulous stay experience. Your satisfaction is the driving force for Ruyi to move forward, and Ruyijia is your second home! Ruyi is waiting for you to come home here~
Guest User
Puyun Heya Double Bed Room
Checked in Feb 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2024
This is the most satisfactory hotel our family has ever stayed in. The service is superb. We didn't need to waste any time when checking out. It was really good. They trusted us and didn't even need to check our room. The front desk was very enthusiastic. We booked 4 rooms for our trip together. There was hot water at the front desk, candies for the children, and help with the luggage. These details were very good. The room was clean and hygienic, and the breakfast was rich in variety. The children also liked it. They also gave children slippers, toothbrushes, and hand cream. It was so warm. This is the most cost-effective hotel among so many hotels. I will come here again when I come to Chongqing.
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Response from Property: Thank you very much for your careful review. Providing you with high-quality service is our unremitting pursuit at Fanpu. We will continue to work hard to improve the service quality of Fanpu. Fanpu will definitely become your friendly partner on your journey. We sincerely invite you to stay again. There are more surprises waiting for you to experience!
Guest User
Puyun Heya Double Bed Room
Checked in Feb 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Feb 20, 2024
I drove to Chongqing to play. The merchant called in advance to ask and sent us the parking lot location. The service was very good, the check-in was fast, and they introduced the old street and night view. It was a surprise that they also gave us a ID card holder. The room was clean and odorless, and the breakfast was rich. Overall, I was very satisfied👍
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Response from Property: Hey O(∩_∩)O~ Seeing your good comments and praise, Ruyi is in a good mood. Hard work is rewarded. Your satisfaction and feedback are the best reward for us. Ruyi wishes you a happy life! Happy New Year! Good mood every day!
Guest User
Puyun Heya Double Bed Room
Checked in Feb 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
Parking is convenient, check-in is fast, and the room is comfortable. The details are very touching. The front desk lady is very considerate. She took the initiative to take our luggage to the room and introduced us how to use the facilities and equipment in the room. Everything you can see is surprising and pleasant. The environment is also great, quiet in a busy place. The room can see the night view of the old street, which is very beautiful. The breakfast is delicious and the lady is enthusiastic. It is worth staying in this kind of hotel at this price, and it is cost-effective. The old street is on the 6th floor of the hotel, which is very Chongqing-style. In addition, the room is very clean and hygienic, even someone like me who has a mysophobia thinks it is okay. Great! I will choose Fanpu again if I have the opportunity to come to Chongqing next time.
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Response from Property: We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the most considerate service and comfortable environment. Remember to come back often!
Guest User
Puyun Heya Double Bed Room
Checked in Feb 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
The room is very clean, the breakfast is delicious, and the parking is reimbursed. I have stayed here twice. Every time I pass by Chongqing, I must stay in this hotel. The environment is very good. The hotel is welcoming from the front desk to the restaurant and the room lady. The facilities and equipment are fully equipped. I have become a loyal customer of Fanpu.
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Response from Property: We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the most considerate service and comfortable environment. Remember to come back often~
Guest User
Puyun Heya Double Bed Room
Checked in Feb 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
The check-in experience is quite good and the location is very convenient. There is a hot pot restaurant downstairs. Changjiahui Shopping Park is just down the street. Danzishi Old Street is just outside the elevator. The front desk lady is very patient and enthusiastic. She will introduce us to nearby attractions and delicious food. She will also prepare children's slippers and toothbrushes for the children. The experience can be given 10 points. Hahahaha I love the city of Chongqing so much. I will come again next time [turn circle][turn circle][turn circle][turn circle]
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Response from Property: We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the most considerate service and comfortable environment. Remember to come back often!
Anonymous User
Guestroom (Double Bed)
Checked in Jan 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
Overall, it's OK. The room also includes afternoon tea, which is quite unique. It would be better if the TV in the room could project the screen. The environment is quite comfortable and quiet! The service of the lady was also very good. When we wanted to eat fruit in the room at night, she also thoughtfully helped us to deliver a portion.
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Response from Property: Dear guest, thank you for your review. It is a great honor to meet you at Fanpu. We should do our best to serve you. As long as you are satisfied with your stay, it is the greatest support for us. We look forward to seeing you and your friends again!
Guest User
Puyun Heya Double Bed Room
Checked in Jan 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 11, 2024
The reason why I had such a good impression of this city might be because of a hotel. They contacted me before I checked in, asked about our approximate arrival time, and sent me a video of the room in advance. When they heard that there were two adults and two children, they immediately prepared slippers and children's toothbrushes. In addition, they also sent a welcome fruit plate and snacks to the room, afternoon tea, and another snack bag when I checked out... It was just warm and enthusiastic service! I will stay here again when I come to Chongqing next time. It is convenient to park by car. The hotel elevator on the 6th floor is the old street, which is amazing! I can feel that the waiters in the whole store are very good👍🏻
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Response from Property: Thank you very much for your good comments. We are very pleased to see that you are so happy and satisfied living in our home. We will continue to work harder and better, so that you can feel our full love and warm service every time you come. Let you come with hope and linger. All our staff are looking forward to your next visit.
Guest User
Puyun Heya Double Bed Room
Checked in Jan 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
This is my second stay. Although it is a bit far from where I work, I am willing to stay here even if I have to make a detour. There are free laundry services and free afternoon tea! There are many restaurants around, and the room is also equipped with shoe towels and disposable toilet seats. I think the owner of this store must have obsessive-compulsive disorder! No matter the hardware, software, or service, everything must be done to the extreme! In hotels of this price, you are already the ceiling! I will continue to choose Fanpu in the future.
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Response from Property: Dear guest, thank you for your review. It is a great honor to meet you at Fanpu. We should do our best to serve you. As long as you are satisfied with your stay, it is the greatest support for us. We look forward to seeing you again!
dnlzw
Puyun Heya Double Bed Room
Checked in Jan 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
Super satisfied in all aspects. A very cost-effective hotel with large rooms. In Changjiahui Shopping Park, it is quiet in the bustling city. It is also very convenient to eat around! The hotel has a sense of design and an elegant atmosphere. The room supplies are cleaned and packaged, so you can use them with confidence. The waiter's attitude is also good. Very enthusiastic, a treasure hotel! If I come to Chongqing again in the future, I will stay in this hotel. Like
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Response from Property: We are very excited that all our efforts have been supported and praised by you. It is worth our hard work! Because of you, we will be better! I hope that Fanpu can always accompany you in the future journey~~~