Lavande Hotel (Chongqing Guanyinqiao Pedestrian Street) Reviews
Lavande Hotel (Chongqing Guanyinqiao Pedestrian Street)
No.38 East Ring Road, Jiangbei District, Chongqing, 400020, ChinaView Hotel Details
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Lavande Hotel (Chongqing Guanyinqiao Pedestrian Street) Guest Reviews
4.6/5
Very Good
6841 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(6841)
Positive reviews(6703)
Reviews with photos/video(3496)
Easy to get around(934)
Friendly front desk staff(858)
Near shopping area(705)
Convenient for shopping(697)
Many amenities(203)
Average sound insulation(85)
Delicious breakfast(65)
Quality towels(19)
Negative reviews(138)
Anonymous User
Deluxe Room (2 beds)
Checked in Jun 2024
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
The room was clean and the location is close to Guanyinqiao. The service was nice to help change room because the first room we got smelled like smoke.
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們很高興得知您對我們的位置和環境都感到滿意。我們一直致力於為客人提供舒適、便捷的住宿體驗,您的滿意是我們最大的動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!
Evon YapEW
Romantic Room
Checked in Apr 2024
Couples
4 Reviews
4.5/5
Great
Posted on May 22, 2024
Overall good.
Response from Property: 尊敬的客官您好,感謝您默默的給予評價,可是為什麼不是5分呢?是客官手滑少了幾顆星星嗎?嗚嗚嗚...楓兒今天中午吃不了雞腿了。不過楓兒會更加努力做得更好,歡迎客官下次入住並給個滿分好評哦!
Guest User
Standard Single Room
Checked in Oct 2023
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Nov 24, 2023
Good
设施:4.5
卫生:5
环境:4.5
Response from Property: 非常感謝您選擇我們的酒店並在點評中表達了您對酒店的滿意。我們真誠地希望能為每一位賓客提供舒適便捷的住宿體驗。我們的酒店地處便利交通的中心位置,讓您能夠輕鬆探索周邊的景點和美食。感謝您對我們酒店的支持與肯定,期待下次再次為您提供優質的服務。再次感謝您的評價,祝您一切順利!
Youxianhanyu
Standard Single Room
Checked in Jan 2025
Business travelers
74 Reviews
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel is in a good location, close to Guanyinqiao Pedestrian Street, and it is very convenient to eat and play. There are many famous hot pot restaurants nearby! It is very convenient to stay here! The hotel is clean and sanitary, and the customer service is thoughtful! The hotel has a rich breakfast, and I look forward to visiting again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with our location and environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!
Guest User
Standard Room (2 beds)
Checked in Jan 2025
Family
2 Reviews
4.8/5
Amazing
Posted on Feb 10, 2025
The hotel front desk service was enthusiastic. When I said there was no water in the room, I immediately sent it. The location is very good, close to the light rail station and the pedestrian street. It was a bit noisy outside, and the sound insulation was average, but acceptable. Earplugs were provided.
The superior room is much smaller than other LeFeng hotels. The lights and curtains are smart, but the toilet button is extremely difficult to use and the flushing is slow.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your silent evaluation, but why is it not 5 points? Did you slip a few stars? Woohoo... Feng'er can't eat chicken legs for lunch today. But Feng'er will work harder to do better. Welcome to stay next time and give a full score!
Guest User
Deluxe Room (2 beds)
Checked in Jan 2025
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2025
5The location of the hotel is not bad. The young lady is very enthusiastic. When I checked out, I saw half of the room facilities. It is the World Pedestrian Street, and it is convenient to travel in Dongcheng, which is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with our location and environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!
Guest User
Standard Room (2 beds)
Checked in Jan 2025
Family
2 Reviews
4.7/5
Amazing
Posted on Feb 7, 2025
The room is comfortable to stay in, very close to the Guanyinqiao Pedestrian Street business district, convenient for dining and shopping, and conveniently located to Chongqing North Railway Station and Jiangbei Airport. The downside is that it is a bit noisy at night, and the hotel provides earplugs.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your silent evaluation, but why is it not 5 points? Did you slip a few stars? Woohoo... Feng'er can't eat chicken legs for lunch today. But Feng'er will work harder to do better. Welcome to stay next time and give a full score!
Guest User
Standard Single Room
Checked in Jan 2025
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Feb 7, 2025
The hotel is convenient for check-in and is fast. If you have any questions, tell the front desk and they can help you solve them in time. The service is good, and it is convenient for travel. It is opposite the delicious street area.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with our location and environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!
Guest User
Deluxe Double Room
Checked in Jan 2025
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
The hotel's front desk service is warm and thoughtful, providing thoughtful services such as mineral water. If there are any problems, they will meet the needs of guests in a timely manner. The location is very good, close to the pedestrian street and close to the Beicangli Cultural and Creative Street
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with our location and environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!
Guest User
Standard Single Room
Checked in Jan 2025
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
The front desk service is very good and welcoming. The stay is very comfortable. The environment is also good. The location is excellent and convenient. If you have friends who are considering coming here, you can stay here. It is very close to the Guanyin Bridge landmark.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with our location and environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!
Guest User
Standard Single Room
Checked in Dec 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
Convenient transportation, close to the subway entrance. There are also many places to eat nearby. Clean and tidy, free upgrade to deluxe room. Pandas were given to children, and snacks were also provided.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with our location and environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!
Guest User
Standard Room (2 beds)
Checked in Dec 2024
Family
6 Reviews
4.0/5
Very Good
Posted on Feb 2, 2025
The hotel's front desk service is warm and thoughtful, providing mineral water, small snacks in the room and other thoughtful services to meet the needs of guests. The location is very good and close to the light rail station
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your silent evaluation, but why is it not 5 points? Did you slip a few stars? Woohoo... Feng'er can't eat chicken legs for lunch today. But Feng'er will work harder to do better. Welcome to stay next time and give a full score!
Guest User
Deluxe Room (2 beds)
Checked in Dec 2024
Family
7 Reviews
4.7/5
Amazing
Posted on Feb 1, 2025
The hotel is in a good location, next to Guanyin Bridge, opposite a large shopping mall, very convenient for eating and shopping, and very close to the subway entrance. The room facilities are a bit old, the air conditioning control panel is broken, fortunately the customer service helped to adjust it in time. Overall it is OK, the facilities are old but clean and tidy. The free breakfast is good, the front desk lady is very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and valuable suggestions to our hotel. We attach great importance to the problems you have reported and we are deeply sorry for the bad experience you have. Unfortunately, if you have any questions during your stay at the hotel, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. We will definitely strengthen rectification and inspection for your problems. We hope that your next stay will bring you a different stay experience. I wish you: a happy life!
Guest User
Standard Room (2 beds)
Checked in Dec 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
Stayed for a few days and felt very good. There was a difference in the room rates between the first, second and third days. After telling the front desk, they were able to adjust the room in time. It was a bit noisy at first, and then the front desk was considerate and changed us to another room. It was very good, recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with our location and environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!
Guest User
Standard Single Room
Checked in Dec 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2025
The room is clean and tidy, and the bed and quilt are clean without any visible debris or hair. The bathroom is large, with a large flow of hot water, and it is very comfortable to take a shower. The key point is that the surrounding transportation is convenient, Guanyinqiao CBD area is close at hand, and it is very convenient to go to Jiefangbei Hongyadong Liziba.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with our location and environment. We have been committed to providing guests with a comfortable and convenient accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!