Guest User
October 23, 2023
The service attitude at the front desk was very, very poor. The hotel raised the price. I checked in after the reservation was successful. The front desk told me that the order was not received and that I needed to cancel and make a new reservation. When I opened the software, I found that the hotel had doubled the price. I informed the front desk that the reservation was successful and there was an official seal. , the front desk didn't answer the problem and didn't answer it. After waiting for an hour at the front desk, it still didn't solve it. Later, it was informed that the room was full. How could it be possible to cancel the room and place a new order to check in when the room was full? The price was also raised. This situation is simply It's so bad, he must be exposed through various channels
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