Shi—yuanfang
April 14, 2024
This time I stayed at Yuzhou Hotel and felt that the service was so good. I don't know if it was because of the change of senior management or service concept, but it is completely different from before. The breakfast is rich, the noodles are authentic, and customers who book on Ctrip have a basket of free cookies and drinks every day, beef rice, yogurt in the evening, and a cake before bed. Today I mainly want to share with you the story of breakfast. I stayed for five nights in total. There were only two kinds of cakes for breakfast on the first day. I stood there and looked at them again and again, but there was nothing I wanted to eat. I don’t know when a waiter stood behind me and asked me what kind of cake I wanted. I told her roughly, not expecting a miracle to happen, and returned to my seat to continue eating. I had forgotten about it. After a while, she actually handed me a plate of the cake I wanted from behind me, which scared me. This was the first surprise. The next morning, as soon as I entered the restaurant, she told me that there was an area I didn’t go to yesterday, and then she took me there to see it. I was surprised that she was so attentive. This was the second surprise. The next day, because it was drizzling, I took a cup of coffee back to the room to drink slowly. On the third and fourth days, she prepared coffee for me and packed cakes for me, so that I could have snacks while drinking coffee. So thoughtful! This was the third surprise. On the fourth day, I told her that I would leave Yuzhou Hotel tomorrow. She said that she would rest tomorrow and we would not see each other for breakfast, so we said goodbye to each other. At breakfast on the fifth day, we didn’t say anything, and a waiter packed our coffee for us. Of course, I knew who arranged this. This is the only waiter I want to praise from the bottom of my heart. Her name is Ren Yanlan, the restaurant manager.
The room facilities should have been changed. For example, there is a water temperature display on the shower head. For the first time, I know how much temperature the shower water is.
I have stayed in many hotels, but this is the only one that no one asked me to give a good review.
In addition, Xiao Xiang and Xiao Zhou, the assistant managers of the lobby, listened to the opinions carefully and their attitudes were sincere and sincere. It can be seen that they really want to run the hotel well.
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