Reviews of MOUNT WELL RESORT HOTEL Luxury Chongqing Halo Shopping Street Hotel

Response from Property: Thank you very much for your valuable review of our hotel. We are delighted to hear that you have had a pleasant time here and are willing to visit again. This is our greatest affirmation and encouragement!Dear customer, regarding the points you mentioned, we greatly appreciate your careful observation and feedbackSuperior location: We are glad that you like the location of our hotel. The abundant small restaurants in the surrounding area do provide guests with a variety of dining options, which is also one of the important factors we considered when choosing our location.Convenient check-in and check-out: We have been committed to optimizing the check-in and check-out process to ensure that every guest can enjoy fast and efficient service. Your affirmation is the driving force for us to continue working hard.Carpet Stain Issue: We deeply apologize for the carpet stains you mentioned. We will immediately notify the housekeeping department to conduct a thorough cleaning and strengthen daily cleaning and maintenance work to ensure the cleanliness and comfort of the guest room environment.Convenient USB sockets: We are glad that you have noticed a small detail in our room design - the USB sockets on both sides of the bed. This is to make it more convenient for guests to charge and use electronic devices, and your satisfaction is exactly what we designed these details for.Lobby location: We apologize for any inconvenience caused by the lobby location. We will consider adding more prominent signage or providing advance notice in the booking confirmation information so that guests can easily locate the lobby.Thank you again for your valuable feedback. Every feedback you provide is a valuable opportunity for us to improve our service quality. Looking forward to welcoming you again in the near future and providing you with a more perfect and thoughtful accommodation experience!

Response from Property: 尊敬的客人：收到您的點評，小棲真的很開心能一直陪伴您度過美好的時光。小棲家一直秉承“關愛您無處不在”的服務理念，客人入住的開心及安心一直是我們最為關注的，給您提供最優的入住環境以及給予您歸家般的温暖是我們努力的方向，也希望還有機會能服務於您，讓您見證我們的成長。祝您生活愉快！

Response from Property: Dear guest: Hello, thank you very much for your feedback on our hotel. We understand and respect the needs and preferences of every guest, and although our hotel design and services are primarily aimed at a diverse customer base, we also recognize that in some aspects, we may not fully meet the expectations of all international travelers. We are always committed to improving service quality, so that every guest who stays can feel the warmth and comfort of being at home. As for the "not suitable for foreigners to stay" you mentioned, we are deeply sorry. We checked and corrected possible shortcomings, including but not limited to language services, international catering options, room facilities, etc., so that we can make improvements in the future.At the same time, we also welcome you to specifically point out which aspects make you feel this way, which will provide valuable reference for us to improve our services. We look forward to providing you and all international travelers with a pleasant accommodation experience at our hotel through our efforts in the near future. Thank you again for your valuable feedback. We look forward to the opportunity to serve you again in the future and prove our changes and growth. Wishing you a happy life!

Response from Property: 尊敬的客人：您好，感谢选择望山栖轻奢酒店（重庆光环购物广场店）并与我们分享您的入住体验。小栖家主打智能轻奢风，从您进入大堂开始，我们就有一整套的服务流程与严格的卫生标准，只为给您提供最优质的入住环境，也非常的感谢您对我们酒店的认可与赞扬，希望还有机会能服务于您并获得您的满房肯定。顺祝您旅途愉快！Dear guests: Hello, thank you for choosing wangshanqi light luxury hotel (Chongqing Guanghuan shopping plaza) and sharing your stay experience with us. Xiaoqi home focuses on smart luxury. From the moment you enter the lobby, we have a complete set of service processes and strict sanitary standards, only to provide you with the best quality living environment. We also thank you for your recognition and praise of our hotel. We hope that we will have the opportunity to serve you and get your full room recognition. I wish you a pleasant journey!

Response from Property: Dear guest: Thank you for choosing to stay at Wangshanqi Light Luxury Hotel (Chongqing Guanghuan Plaza Branch). We are very happy to spend a wonderful time with you. The hotel is adjacent to the exit (4A) of Chongguang Subway Station, with all kinds of food, fitness and SPA nearby. Opposite the hotel is the popular shopping mall - Chongqing Guanghuan Shopping Center. The interior style of our room is based on light luxury and modern, with a simple style of travel and living space. The room is transparent and atmospheric, with an area of ​​about 33-45m2. The bathroom is divided into dry and wet areas to provide everyone with the best quality accommodation environment. This has always been what we insist on. If you have any questions during your stay in the store, feel free to contact the front desk lady, and we will serve you as soon as possible. I wish you a happy life!

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in our hotel and sharing your valuable comments! We are very pleased to learn that you are satisfied with the hotel's hardware facilities, location and services. Your recognition is the greatest encouragement to our work. We sincerely apologize for the street noise issue you mentioned. In order to improve your stay experience, we recommend that you choose a room facing the street next time you stay, or inform us of your needs in advance and we will try our best to arrange a quieter room for you. At the same time, we will further study how to optimize sound insulation measures to reduce the impact of external noise on guests. Thank you again for your feedback. We look forward to seeing you again. We will do our best to provide you with a more comfortable stay! I wish you a happy life!

Response from Property: Dear guest: Hello, thank you for choosing Xiaoqijia Hotel and giving us your review. Xiaoqijia has a superior geographical location and a simple and elegant decoration style. It has always been recognized and loved by all guests. We have always adhered to the service concept of "caring for you everywhere", just to make all guests feel the warmth of home and make you feel comfortable and at ease when staying. This is what all colleagues in Xiaoqijia need to work hard and maintain. We have been constantly growing and improving, and very much hope that we can serve you again next time and get your full recognition. I wish you a happy life.

Response from Property: Dear guest: Hello, thank you for choosing Xiaoqijia Hotel and giving us your review. Xiaoqijia has a superior geographical location and a simple and elegant decoration style. It has always been recognized and loved by all guests. We have always adhered to the service concept of "caring for you everywhere", just to make all guests feel the warmth of home and make you feel comfortable and at ease when staying. This is what all colleagues in Xiaoqijia need to work hard and maintain. We have been constantly growing and improving, and very much hope that we can serve you again next time and get your full recognition. I wish you a happy life.

Response from Property: Dear guest: Hello, thank you for choosing Xiaoqijia Hotel and giving us your review. Xiaoqijia has a superior geographical location and a simple and elegant decoration style. It has always been recognized and loved by all guests. We have always adhered to the service concept of "caring for you everywhere", just to make all guests feel the warmth of home and make you feel comfortable and at ease when staying. This is what all colleagues in Xiaoqijia need to work hard and maintain. We have been constantly growing and improving, and very much hope that we can serve you again next time and get your full recognition. I wish you a happy life.

Response from Property: (Free laundry room + subway entrance) Dear guest: Thank you for choosing to stay at Wangshan Qingshe Hotel (Chongqing Guanghuan Plaza Branch). I am very happy to spend a wonderful time with you. The hotel is adjacent to the exit (4A) of Chongguang Metro Station. It is surrounded by food and fitness spas. Opposite the hotel is the Internet celebrity shopping mall-Chongqing Guanghuan Shopping Center. The interior style of our room is based on the theme of light luxury, modern and simple living space. The room is airy and airy, with an area of ​​about 33-45m. The bathroom is divided into wet and dry areas to provide you with the best quality living environment. This has always been what we insist on. If you have any questions during your stay, please feel free to contact the front office lady and we will deal with it as soon as possible. Time is at your service. I wish you a happy life!

Response from Property: (Next to the subway entrance➕Large living space) Dear guest: Hello, thank you for choosing Xiaoqijia Hotel and giving us your review. Xiaoqijia has a strategic location and a simple and elegant decoration style. It has always been recognized and loved by all guests. We have always adhered to the service concept of "caring for you everywhere", just to make all guests feel as warm as returning home. Your comfort and peace of mind during your stay are what all colleagues at Xiaoqijia have been working hard to maintain. We have been growing and improving, and we very much hope to serve you again next time. I wish you a healthy Dragon Boat Festival.

Response from Property: Dear guest: After receiving your review, Xiaoqi is really happy to accompany you to spend a pleasant time. It is also a pity that we have not been able to get your five-point affirmation. However, Xiaoqi will continue to optimize and improve. We have always been adhering to the " With the service concept of "Caring for You Everywhere", the happiness and peace of mind of guests during their stay have always been our greatest concern. We attach great importance to your feedback on the elevator issues and have reported them to relevant leaders for optimization. The hotel also attaches great importance to the safety of guests. 24-hour security patrols are implemented and public areas are fully covered and monitored. The hotel is a key unit of the police station in the jurisdiction. Providing you with the best accommodation environment has always been the direction of our efforts. We also hope to have the opportunity to serve you. Let you witness our growth and look forward to getting full recognition next time. I wish you a happy life!

Response from Property: Dear guest: Hello, we are very sorry for not being able to provide you with the best quality stay environment. After receiving your check-in feedback, Xiaoqi has immediately ordered the room manager to conduct self-examination and self-correction, check whether the aromatherapy points in the corridor are operating normally, and conduct retraining on deodorization work in guest rooms and public spaces to prevent it from happening again. Such situations occur. Our breakfast buffet is Chinese and Western, and we provide Chongqing specialty noodles, allowing you to experience the authentic food flavor of the mountain city. We will also collect guests’ dining opinions and regularly change and adjust the varieties, just to give everyone a full and energetic breakfast. In the morning, night patrol work has also been intensified recently, and we have jointly reported to the community police station and property owners of this commercial property to dissuade and stop noise behavior at night. If you have any problems while you are in the store, please contact the front office as soon as possible and we will promptly To serve you, Xiaoqi will continue to optimize and improve just to better serve everyone. I apologize again and wish you a happy life and happiness every day!

Response from Property: Dear guest: Hello, thank you for choosing Xiaoqijia Hotel and giving us your review. Xiaoqijia has a superior geographical location and a simple and elegant decoration style. It has always been recognized and loved by all guests. We have always adhered to the service concept of "caring for you everywhere", just to make all guests feel the warmth of home and make you feel comfortable and at ease when staying. This is what all colleagues in Xiaoqijia need to work hard and maintain. We have been constantly growing and improving, and very much hope that we can serve you again next time and get your full recognition. I wish you a happy life.