Rongrong Jinke Hotel

We booked for three deluxe single rooms, paying a higher price for a larger room for 2 nights, but were given two deluxe standard rooms, which are smaller and cheaper, and only one deluxe single room. One of the standard rooms even had a cockroach, and after requesting a change, the hotel still provided another standard room. We found out the room difference only upon checking out. This is extremely dishonest!

My wife and me were travelling with our 1 year and a half years old child. We booked a room with a futon and it was perfect. The room was so spacious, clean and located on the 23rd floor with amazing views from the city. I would like to make an special mention to the staff wich is very professional. They don't speak English at all but they are very supportive and they are so kind for using a voice or write translator for communication. They helped a lot for making a changes with our train tickets. Thank you! It was really a pleasure staying at this hotel :)

The hotel is directly across the street from the Wulong train station - so very convenient for getting to and away from Wulong. The room was well appointed, although there was no minibar/fridge as described in the room amenities. There is a generous and good breakfast buffet (both western and chinese). The front desk staff though are the downfall of this hotel. They were unengaged and unenthusiastic when faced with a foreign tourist who needed to communicate via google translate. It was really difficult to get clear information on how to get to and from Wulong. There were a lot of conflicting answers and it just felt that everything was lost in translation. They told me the bus to Wulong was just in front of the hotel - it is not. It is a 10 minute walk down the road at the bus station. I also asked about getting to the Wulong Impression show and they informed me that a private driver was the only way to get there at a specific price range. In the end one of the front desk girls' ended up going WITH me in a taxi (presumably driven by her boyfriend or husband?) to the show and tried to get an extra 100 RMB out of me for the ride. It all felt a bit sketchy.

The complex building is next to the train station The front entrance of the building is a hotel, the back entrance is other companies. The breakfast is the best in this trip.

nice hotel.helpful staff

Very nice, convenient, good service, good quality, good value for money.