Somerset Yangtze River Chongqing

Somerset Yangtze River Chongqing Reviews

Somerset Yangtze River Chongqing

No.151 Changbin Road, Yuzhong District, Chongqing, ChinaView Hotel Details
Somerset Yangtze River Chongqing
Somerset Yangtze River ChongqingSomerset Yangtze River ChongqingSomerset Yangtze River Chongqing
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Somerset Yangtze River Chongqing Guest Reviews

4.6/5
Very Good
959 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(959)
Positive reviews(928)
Reviews with photos/video(215)
Large rooms(124)
Perfect for families(59)
Friendly front desk staff(27)
Close to scenic area(20)
Fantastic river view(16)
Excellent room layout(14)
Awesome gym(10)
Easy to call taxis(10)
Negative reviews(29)
Budsaben
Executive Studio Apartment
Checked in Sep 2024
Business travelers
16 Reviews
4.2/5
Very Good
Posted on Sep 27, 2024
The housekeeping is so great, Kate is absolutely the best service mind. ❤️ The location is challenging and has good views.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with our services and your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
RebeccaZzzz
Executive Suite - 2-Room(City View)
Checked in Sep 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
The place was convenient and the staff was very friendly and helpful. We are travelers from out of country and they were very informative and provided much assistant to make our stay comfortable.
6/7
Response from Property: We are glad to hear comments of your stay at Somerset Yangtze River Chongqing. Your kind words will be shared with the team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Sam Lim loves Amber
Executive Studio Apartment
Checked in Aug 2024
Travel with friends
7 Reviews
3.7/5
Posted on Sep 1, 2024
Nice location within a short 15 minutes walk to Shibate. Short 10 minutes car ride to Hongyadong and raffles city Chongqing. Price is reasonable and rooms are spacious. Will definitely recommend the 2 bed room apartments which is spacious at 128m 2
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
J_Lee434
Deluxe Executive Suite - 2-Room(Yangtze River View)
Checked in Jun 2024
Family
5 Reviews
4.7/5
Amazing
Posted on Jun 20, 2024
Our family had a splendid stay at this marvelous hotel. This hotel was in a very convenient location, allowing customers to have a view on the Yangtze river and the skyline on the other side. The hotel was walking distance from the well-known shopping district and downtown. The rooms were very spacious and the beds were comfortable. The housekeeping was very friendly and the front desk staff were helpful. However, we did not like the breakfast buffet so much. There were not many western options and the chinese options did not suit our tastes.
Response from Property: It was a great pleasure having you stay at Somerset Yangtze River Chongqing. Thank you for sharing your feedback about your stay experience with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. We have highlighted your feedback to our F&B operator, please be assured that we will coordinate the plans for these enhancements with the team members. Once again, thank you for staying with us, we look forward to welcoming you again.
Stanley Boon Leong
Executive Suite - 2-Room(City View)
Checked in Sep 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Sep 29, 2024
Overall the hotel is a great place to stay but buffet breakfast varieties is not worth the amount you pay. Will stay here again without the breakfast. A lot of restaurants neaby.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
Guest User
Executive Studio Apartment
Checked in Aug 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
The international brand helmed by Ascott never fails to deliver. It was a pleasant experience staying with Somerset. Fully equipped service apartment, conveniently located in the heart of Yuzhong district, overlooking the Yangtze river but without the hustle and bustle that accompanies with the popular attractions such as Hongya dong and Jiefangbei. I had no issues during my stay with Somerset and their staffs are very professional and customer oriented regardless you are a staying guest or simply enquiring (witnessed first hand)
Response from Property: We are glad to hear comments of your stay at Somerset Yangtze River Chongqing. Your kind words will be shared with the team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
BobAR
Studio Premier
Checked in Sep 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Sep 14, 2024
Nice hotel, big apartment sized room. Friendly service. Location right beside the river.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
Guest User
Studio Premier
Checked in Aug 2024
Solo travelers
2 Reviews
4.7/5
Amazing
Posted on Aug 12, 2024
The welcome was very good and the staff very attentive. The room was spacious, but there was a smell of cigarettes in the room. Cleanliness wasn't perfect, with limescale in the bathroom. Two bottles of water brought in every day.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one.Please accept my apology if the cleanliness is not up to your expectation, we will work hard to improve it. We are looking forward to welcoming you back at your next stay in Chongqing!
Wang Cherpla
Executive Studio Apartment
Checked in Jul 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2024
The location is very good, near the police station and the Yangtze River view. The bedroom is spacious, the facilities are complete, there is an iron and a washing machine. The housekeeper comes to clean every day. But the dining room is a bit small and looks chaotic.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!
JohnnyFreak
Deluxe Executive Suite - 2-Room(Yangtze River View)
Checked in Jul 2024
Family
5 Reviews
2.0/5
Posted on Jul 12, 2024
Really disappointed about the tricky and snitch way the hotel policy ask to pay 38 RMB to buy a swimming pool cap otherwise cannot swim. The manager after we complain give it us for free with the excuses but my son still didn’t swim that day. he was hold in the pool for 20 minutes asking for money. very bad for a child. The location is so so. it’s on the other side of the fun. Breakfast is buffet but not value for the money we pay. wifi is ok. cleaning is ok. the view is nice on the river. The manager give us time till 16:00 pm as the flight was canceled. we will not stay there anymore.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. Please accept our apologies for the unpleasant stay experience caused by the swimming cap, we require the guests to wear a swimming cap before entering the pool because of the cleanliness of the pool water, we hope you can understand that, sorry for we didn't meet your expectation. We will keep work very hard to improve the service and wish you have a nice day.
Shau Chiet
Executive Studio Apartment
Checked in Mar 2024
Solo travelers
2 Reviews
3.5/5
Posted on Apr 6, 2024
Overall value for money. Super spacious room.
Response from Property: We care about your feelings and your stay, and we will pass on your suggestions to the relevant departments in a timely manner and do our best to improve the quality of our services.
Guest User
Studio Premier
Checked in Jun 2024
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Aug 5, 2024
Bathroom and Room was big. I had a side view of the Yangtze River. Big Pool for lane swimming unfortunately under a glass roof, so tanning possible. The gym was also spacious and well equipped. There were a few Chinese restaurants and small convenient stores near the hotel. But nothing really exciting. But if you walked up the stairs to the main shopping streats which took about 20 minutes, you got everything there. The look over the river day and night was amazing. The Hotel was very friendly and helpful. Some spoke English.
Response from Property: We are glad to hear comments of your stay at Somerset Yangtze River Chongqing. Your kind words will be shared with the team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Guest User
Studio Premier
Checked in Jun 2024
Travel with friends
4 Reviews
4.2/5
Very Good
Posted on Aug 25, 2024
Great hotel in a great location with wonderful staff! We booked a standard room but we were upgraded to a one bedroom suite! That was a very nice surprise and totally unexpected. In addition to the wonderful service by the front desk staff, the breakfast was also excellent. Would definitely return to this hotel next time we're in Chongqing!!
Response from Property: We are glad to hear comments of your stay at Somerset Yangtze River Chongqing. Your kind words will be shared with the team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward your next wonderful trip.
G_Q
Deluxe Executive Suite - 3-Room(Yangtze River View)
Checked in Jun 2024
Family
1 Reviews
2.5/5
Posted on Jun 22, 2024
Service is ok but location is not so good. Facility too old. Breakfast no too much optional and the menu almost unchanged during my stay in the hotel.
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. Please accept my apology our facility, location & breakfast is not up to your expectation, the breakfast menu changes from Monday to Sunday, if there is no change, you can immediately inform us, we will also strengthen daily supervision and work very hard to improve the service and we are looking forward your next visit in Chongqing!
Lee
Executive Suite - 2-Room(City View)
Checked in Jun 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Jun 14, 2024
The apartment is very good..big space, clean, comfy and good location. Will stay again . service excellent
Response from Property: Thank you for your staying at Somerset Yangtze River Chongqing. It gives us great pleasure to know that you were pleased with your stay was an enjoyable one. We are looking forward to welcoming you back at your next stay in Chongqing!