Chongqing Jiegui Jiangjing Homestay

The location of the hotel is great, best view of the city! Also the room is really clean and beautifully furnished. The staff is friendly and attentive.

I DO NOT RECOMMEND THIS ACCOMMODATION AT ALL, ESPECIALLY IF YOU ARE A FOREIGNER. THE PLACE IS IN A HORRIBLE AREA, THE BUILDING IS VERY HARD TO FIND, AND COMMUNICATION WITH THE HOST IS NON-EXISTENT. THEY DON'T SPEAK ENGLISH. IT WAS A NIGHTMARE. I ARRIVED AT THE ADDRESS LISTED IN THE DESCRIPTION AND WAS THERE FOR OVER AN HOUR WAITING FOR SOMEONE TO TELL ME HOW TO GET IN. I CALLED, BUT THEY DON'T SPEAK ENGLISH, SO THEY COULDN'T GIVE ME THE INSTRUCTIONS. I HAD TO FIND ANOTHER HOTEL TO SPEND THE NIGHT. AFTER CHECKING INTO THE NEW HOTEL, I REQUESTED A REFUND FROM JIEGUI JIANGJING HOMESTAY. IT WAS ONLY THEN THAT THEY SENT ME A MESSAGE WITH AN ADDRESS COMPLETELY DIFFERENT FROM THE ONE LISTED IN THEIR ORIGINAL POST. FURTHERMORE, TRIP.COM DID NOT HELP WITH MY REFUND BECAUSE THE HOST REFUSED MY CANCELLATION REQUEST. I FIND IT COMPLETELY UNFAIR THAT I WAS CHARGED WHEN THE HOST NEVER RESPONDED TO MY MESSAGES, NEVER EXPLAINED HOW TO ENTER THE PROPERTY, AND PROVIDED AN INCORRECT ADDRESS. THE ACTUAL BUILDING TURNED OUT TO HAVE A DIFFERENT NUMBER.