Chongqing City Holiday Hotel

Chongqing City Holiday Hotel Reviews

Chongqing City Holiday Hotel

Nan'an District, Chongqing, Chongqing, China, Nan'an District, Chongqing, ChinaView Hotel Details
Chongqing City Holiday Hotel
Chongqing City Holiday HotelChongqing City Holiday HotelChongqing City Holiday Hotel
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1 night

Chongqing City Holiday Hotel Guest Reviews

4.5/5
Good
1023 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1023)
Positive reviews(970)
Reviews with photos/video(209)
Friendly front desk staff(117)
Easy to get around(98)
Delicious breakfast(82)
Convenient for shopping(42)
Close to metro(40)
Convenient parking(36)
Average sound insulation(25)
Tasty restaurant(6)
Negative reviews(53)
Guest User
Mini Double Room
Checked in May 2024
Solo travelers
19 Reviews
2.5/5
Posted on Jun 29, 2024
It was noisy and the washroom there was soap so they didn’t clean well. Would not stay here again but I most say they had good customer service . Thank u for that
Response from Property: Dear guest: Thank you for your detailed review. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Natali
Mini Double Room
Checked in Sep 2024
Couples
7 Reviews
3.5/5
Posted on Nov 2, 2024
Our stay in Chongqing had its ups and downs. Although the hotel is technically close to one subway station, it was under renovation during our visit, which was a bit inconvenient as we had to walk to the next closest station—which wasn’t as close as we’d hoped. We also booked a non-smoking area, but unfortunately, there was a noticeable smell of cigarette smoke, which was disappointing. The staff was very friendly, but there was an incident where they accidentally gave us a key to another guest's room. We entered, and shortly after, the other couple entered as well. It was an uncomfortable moment, especially since we didn’t speak the language, and they understandably thought we were intruding. Thankfully, the situation was resolved quickly, but it was quite awkward. On a positive note, the breakfast was delicious, and we enjoyed that aspect of our stay.
Response from Property: 尊敬的賓客：您好！感謝您選擇都市假日酒店，非常抱歉此次出現的問題，在此向您表示歉意，希 望您能給我們一個改正的機會， 下次入住我們將做好服務， 期待您的再次光臨！
Tan chun yap
Cozy Queen Room
Checked in Mar 2024
Solo travelers
53 Reviews
3.7/5
Posted on Apr 8, 2024
The location was good, full with eateries nearby. Only 10 min walk from metro station, room are narrow, some odour in the room. A little dated, tv not fully functional, only some channels are available to watch. Most of movies wasn’t available. Front desk service is good, only smile. Overall, u get what u pay for.
Response from Property: Thank you for staying at Holiday Inn City. I apologize for not being able to satisfy you. We will take note of your suggestions and report them to the company for rectification. Look forward to your visit again!
Alex
Mini Double Room
Checked in Jun 2024
Solo travelers
7 Reviews
4.5/5
Great
Posted on Jul 24, 2024
The hotel and room are clean. Receptionists are helpful. The metro is 10min around and it's easy to get to city center. Recommend 100%
Response from Property: The Night is beautiful because of the stars, life is beautiful because of meeting, friends are affectionate because of helping, lovers are in love because of knowing each other, we are more beautiful because of you. Thank you for your good comments to each check-in guests to send a sincere greetings! Look forward to your visit again!
Emre_1
Cozy Queen Room
Checked in Jul 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
Nice stay with my girlfriend, clean room, nice location. Helpfull employees. thank you.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Xiao Wang welcomes you to come back and experience again. I wish you a happy life!
Guest User
Cozy 2-bed Room
Checked in May 2024
Travel with friends
4 Reviews
4.0/5
Very Good
Posted on Jul 3, 2024
It’s worth comparing cost , room was clean and spacious, breakfast buffet just was fine , a bit far from amenities but near to metro station
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel. I wish you a happy life!
St
Mini Double Room
Checked in May 2024
Couples
22 Reviews
4.0/5
Very Good
Posted on Jun 10, 2024
Good location Near eating place, near train station which can bring u direct to airport
Response from Property: Dear guests: How do you do! Thank you very much for your time. Your affirmation is the driving force for us to move forward, and we will continue to provide excellent service to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel. Wish you a happy life!
Guest User
Mountain City Impression Double Bed Room
Checked in Sep 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
It's in a good location and very helpful staff
Response from Property: Dear customer, your praise has given us great motivation and also given all our hotel staff and employees more meaning to strive for. The windows of all guest rooms in this hotel are equipped with high-quality soundproof glass, allowing you to fall asleep and end a tiring day. , all the staff of Urban Holidays wish you a happy day! Xiao Wang at the front desk of City Holiday Hotel hopes to serve you again
nicolas
Cozy Queen Room
Checked in May 2024
Family
1 Reviews
4.2/5
Very Good
Posted on Jul 10, 2024
Good location cleanliness need to improve
Response from Property: Dear customer: Hello! We are very pleased that you have chosen to stay at Holiday Inn City. We regret that we have not been able to make you 100% satisfied with your stay. We will correct the problem immediately and train the staff to be professional. Have a nice trip!
MarkoM
Cozy Queen Room
Checked in Jul 2023
Business travelers
10 Reviews
4.7/5
Amazing
Posted on Aug 7, 2023
Great stay for short trips
Response from Property: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，我們期待您的再次光臨
Yona Richard
Cozy Queen Room
Checked in Jan 2024
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2024
Very good hotel. Fair prices, nice staff and cozy rooms
Response from Property: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your next visit
Suthima
Cozy Queen Room
Checked in Jul 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
Have good service from staff
Response from Property: Dear guests: How do you do! Thank you very much for your time. Your affirmation is the driving force for us to move forward, and we will continue to provide excellent service to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel. Wish you a happy life!
WEILONG
Cozy 2-bed Room
Checked in Feb 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Mar 20, 2024
Service good
Response from Property: Thank you for your five-star review of our hotel. Xiao Wang wishes you a pleasant journey.
Brandon philanthropist
Mini Double Room
Checked in Aug 2023
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Sep 6, 2023
Tidy and clean hotel
Response from Property: Thank you very much for your five-star praise. It is our greatest honor to be recognized by you, and it also gives us great motivation to do better in our future service. I wish you happy every day.XiaoZhang: looking forward to your coming home again！
Douns
Cozy 2-bed Room
Checked in Feb 2024
Travel with friends
7 Reviews
3.7/5
Posted on Apr 1, 2024
Super
Response from Property: Thank you very much for taking the time to provide us with positive feedback. Your affirmation is our driving force for progress, and we will continue to provide high-quality service to ensure that every guest can enjoy a comfortable and pleasant accommodation experience in our hotel.