Harbour Hotel & Spa Christchurch

Great location overlooking the harbour with an easy walk to the quayside and beaches. We were worried the "cosy" room would be too small but it was fine. This was a repeated visit and we will go again. Good service, super harbour side restaurant and relaxing spa. Plenty to do nearby - seaside,highcliff castle (photo) and historic town

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at "The Upper Deck" and once at "The Jetty". Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !

A very short [1 night] stay but very good. The room was well equipped and comfortable and the Upper Deck restaurant was excellent. Service was good even though it was a busy evening. Breakfast was also of a very good quality and the cooked order came in just a few minutes. The gardens and view of the harbour are good and would be lovely in the summer months.

Lovely staff who could not do enough for you. Rooms were immaculate and the bed was huge and so comfortable. The setting is beautiful. Food and drinks were of a really high standard. We had a lovely stay

We had a nice couple of days stay dispite the storm and weather! Friendly and good service Nice room, would recommend,car parking always bit tight only negative

Very enjoyable. Food and service excellent. Spa excellent. Very friendly, hospitable and helpful staff. Would highly recommend.

Hotel was lovely. Staff were very friendly and extremely helpful. The only downside for me personally was the room was very very hot, even the fan provided did not help. Also the rooms were very dark, I needed to use my torch on my phone to look into cupboards etc. There was a lack of mirrors with light. Also tea/coffee making facilities in the cupboard, there was no plug for kettle, so had to remove kettle and that took up valuable space on the dressing table, as I already had the fan taking up space on there too

Lovely one night stay. We used the spa facilities and also had an excellent meal in the restaurant.

Lovely view over Christchurch harbour, great breakfast and comfortable beds. Spa not big enough for the hotel, it was crowded, claustrophobic and messy. Breakfast service was chaotic on Sunday morning, not enough staff for the amount of guests. Great location though in walking distance of Avon beach and Mudeford Quay.