Anonymous User
July 19, 2023
The first time I came to Qiandao Lake, I wanted to see fireflies, so I arranged a nearby homestay. The whole environment is very good, open and quiet, and very good. But what I have to complain about is that the service still needs to be improved. The day before, because I wanted to ask for some information about the Firefly Park, I added a WeChat account of their B&B. Afterwards, some of their staff joined the group, and there were 6 butler-style services in a mighty manner. I also told them in advance that I would check in at 6 pm the next day. I drove there by myself, and I showed up in their yard at 6 o'clock on time. Parking is very convenient. There is a larger parking lot at the foot of the mountain, and the one at the top of the mountain is smaller, but there are 2-3 parking spaces. But if you have luggage, dragging it up from the bottom of the mountain is quite exhausting. It might not be too busy season, I drove all the way up the mountain, parked the car, and called the staff of the hotel to move my luggage. As a result, no one answered. Fortunately, there happened to be a gardener auntie watering. Seeing that I was sweating profusely in the 40-degree temperature, and no one could be found, she helped me carry my luggage up. He also explained that maybe they were all eating. I didn't think about anything at first, but when I went up to check in, I just said, I called you, but no one answered. The young lady raised her eyes coldly and said, are you calling in the group? I was stunned, and I said that I just searched for the name of the store on WeChat. I didn't notice it and completely forgot that there was a group. Anyway, it was the contact person of the hotel who dialed directly. That feeling is, who made you make the wrong call... In the end, I'm not new to butler service. Normally, if you make an appointment to check in, even if it's your meal time, you should always pay attention to the information, or Give me a call to find out when you'll be there. What's more, I'm not late... What kind of bad intentions can the hotel guests have, not even a word of embarrassment, and it makes people feel that they have found the wrong person.
Entering the room, the elegance is still elegant, but the facilities do feel a bit in disrepair. The sockets are all loose. There is no way but to put all kinds of strange things underneath to supply power. In the shower room, I don't know if it's the aging of the waterproof ***** on the door or some other reason. After taking a shower, there is a puddle of water on the ground. Anyway, I only stayed for one night, so I just added a cushion and made up for it.
The next morning, I obediently asked in the group if I needed to make a reservation for breakfast. I asked at 8:00, and the housekeeper said that it would be fine to go directly to the lobby to eat. But when I went there, I was told that breakfast would only start at 8.30... This... I can only wait quietly.
The sense of service doesn't feel very online from top to bottom. But the scenery is really pleasant. If you don't care so much about what you have and what you don't have, it's a good choice to find a paradise for peace and quiet.
Original TextTranslation provided by Google