Novotel Bandung

Reviews of Novotel Bandung

Novotel Bandung

Jl. Cihampelas No.23 25, Pasirkaliki, Cicendo, Bandung City, West Java, 40171, IndonesiaSee Hotel Details
Novotel Bandung
Novotel BandungNovotel BandungNovotel Bandung
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Guest Reviews

9.3/10
Great
138 Reviews
Verified reviews
Location9.3
Amenities9.0
Service9.5
Cleanliness9.3
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All reviews(138)
Positive reviews(133)
Reviews with photos/video(37)
Great location(29)
Awesome rooms(28)
Great service(26)
Clean and tidy(25)
Awesome stay(17)
Large rooms(8)
Great value for money(6)
Many amenities(5)
Negative reviews(5)
Junaid Farid Khan
Superior King Room
Stay Date Dec 2025
Family
14 Reviews
4.5/10
Posted on Jan 18, 2026
I stayed at Novotel Hotel Bandung and the experience was disappointing overall. The staff were polite and courteous, which was appreciated. However, the management seemed overly restrictive when it came to basic amenities. Only one toothbrush was provided in the room, and a second one was given only after requesting it. Surprisingly, there were no tissues in the room at all, which is not what you expect from a hotel of this category. The breakfast was poor, with limited variety and underwhelming quality. It didn’t feel worth the time or the cost. Another downside is the location. The hotel is quite far from the city centre, making it inconvenient if you plan to explore Bandung or move around frequently.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Anonymous User
Superior King Room
Stay Date Dec 2025
Solo traveler
2 Reviews
9.5/10
Amazing
Posted on Jan 12, 2026
Strategically located in Bandung, the room rates are also affordable. Check-in was easy, assisted by the friendly and helpful receptionist. If you're looking to explore Bandung, we highly recommend staying here.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
susanto said
Superior King Room
Stay Date Jan 2026
Business traveler
14 Reviews
10/10
Outstanding
Posted on Feb 9, 2026
Breakfast, location good. Near convenient store circle k. Very clean
Guest User
Superior King Room
Stay Date Nov 2025
Family
4 Reviews
10/10
Outstanding
Posted on Jan 2, 2026
Very recommended hotel to stay in Bandung. The room is big & clean, suitable for family. 👍
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Mohamed-Abdelwareth
Superior King Room
Stay Date Nov 2025
Family
23 Reviews
10/10
Outstanding
Posted on Dec 28, 2025
Was a good hotel and good stay
Response from Property: Dear Mr. Mohamed Abdelwareth,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
PakNgah
Superior King Room
Stay Date Jul 2025
Couple
4 Reviews
10/10
Outstanding
Posted on Aug 10, 2025
Outstanding place to stay. Large bedroom with amazing view of Bandung. In short, everything is just perfect.
Response from Property: Dear Mr. PakNgah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Don Thusitha - Australia
Superior King Room
Stay Date Jun 2025
Business traveler
55 Reviews
10/10
Outstanding
Posted on Aug 4, 2025
Great hotel and all good. Lovely front desk and cleaning staff. Spacy neat clean room. TV is full of functions with many channels. Good stay in Bandung. Love to come back. Nice view. Good wi fi. Basically all good. Didn't have meals. So can't say anything about those.
Response from Property: Dear Mr. Don Thusitha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Guest User
Superior King Room
Stay Date Oct 2025
Couple
4 Reviews
10/10
Outstanding
Posted on Nov 15, 2025
Good location and room very nice
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Anonymous User
Superior King Room
Stay Date Jun 2025
Solo traveler
6 Reviews
10/10
Outstanding
Posted on Aug 23, 2025
The hotel location is quite convenient, near gambir train station and I like the breakfast selection that includes traditional Indonesian food
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Dora Dora
Superior King Room
Stay Date Jun 2025
Family
109 Reviews
10/10
Outstanding
Posted on Jul 22, 2025
The location of the hotel is so convenient, 7 mins drive to Braga street , and 7 mins drive to Bandung train station. The view from the window is amazing, the mountain from far is so beautiful. Thanks to the hotel team that granted our special request of a higher floor room.
Response from Property: Dear Beloved Guest,We very much appreciate your comments regarding your stay at the Novotel Bandung.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Siswanto,Rooms Division Manager
Anonymous User
Superior King Room
Stay Date Dec 2025
Family
2 Reviews
10/10
Outstanding
Posted on Jan 19, 2026
Having a todller really appreciate the fully carpet room.. the bfast the good, the staff is very helpfull
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Guest User
Superior Twin Room
Stay Date Dec 2025
Family
3 Reviews
10/10
Outstanding
Posted on Jan 6, 2026
Overall, it was a very pleasant and comfortable stay with my family at Novotel. The service and staff were very friendly, and the hotel room facilities were complete, very clean, and hygienic, with a bathroom equipped with a bathtub, water heater, etc. The swimming pool was small but sufficient. On our next holiday trip, Novotel Cihampelas will definitely be our top choice again.
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Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
Guest User
Superior Twin Room
Stay Date Dec 2025
Family
1 Reviews
9.0/10
Great
Posted on Jan 5, 2026
The location is super strategic, close to everything. The bedroom is quite spacious with large windows, offering city and mountain views. The bed is also very comfortable. Personally, I found the breakfast taste a bit lacking, but that really depends on individual preference.
Show OriginalGoogle Translated
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Siswanto,Rooms Division Manager
novroy
Superior Twin Room
Stay Date Jan 2026
Family
10 Reviews
9.5/10
Amazing
Posted on Feb 9, 2026
The room was spacious enough for two people. The buffet breakfast has plenty of choices.
Anonymous User
Superior King Room
Stay Date Jan 2026
Solo traveler
9 Reviews
10/10
Outstanding
Posted on Feb 5, 2026
Very strategic location, in the middle of the city center. Highly recommend this hotel.