Mövenpick Resort Carita

The view is amazing. Chasing the sunset and this hotel is kids friendly too. There are kids club, waterpark and playground. The swimming pool is spacious

For 5 star hotel, the service was poor. When we arrived at the lobby, there was no staff to greet us and help us unload our luggage. When we check in, the receptionist did not explain to us anything about hotel facilities and the other thing. She didn't even tell us what the direction to our room. Because this is a brand new hotel and this is our first time to stay here, we don't know which way to go. The other thing is what the hotel call chocolate hours. On their promotion the time is 4pm - 5pm. But when we go to the lobby at 4.30 there was nothing. When we asked the staff they said the time for chocolate hour is 3pm - 4pm which is different from what we saw on their social media. Then when we go to the pool to enjoy sunset and playing in the pool, there are so many adult smooking around the pool. This is so annoying.

Our family vacation comfortable rooms, great service, perfect for relaxing n my kids really enjoyed it

Love the vibes, and the bathtub overlooking the ocean, breakfast is superb 💙

Overall, it’s a great hotel with a beautiful view and an amazing pool. At the current price point, I hope you’ll put more effort into kids’ activities and upgrade the breakfast menu.

I emailed a few days before check-in to ask if it would be possible to arrange a mirror art decoration or any small complimentary gesture, as my husband and I were celebrating our wedding anniversary. The hotel kindly prepared everything for us, and I truly really appreciated the thoughtful effort. The check-in process was quick and smooth, all of the staff were warm and friendly, and the facilities were excellent and complete. The swimming pool was spacious, and the view was absolutely amazing. We had a wonderful stay and will definitely come back again

good hotel for family