Rezen Dong Hotel (Harbin West Railway Station, Wanda Plaza)

The location of the hotel is very good. It is very convenient to get from Harbin West Railway Station. At about ten o'clock in the morning, the customer service manager Ms. Ma Li called and upgraded the room for free. The view from the higher floor is better! After checking in, I was thoughtfully given small gifts and snacks, which was really heartwarming! The room is clean and tidy, there are many kinds of breakfast, and the steamed bun dishes are always heated. It is a very good experience. I will stay here again next time!

The environment is good, the breakfast is rich, and it is surrounded by Wanda Business District. It is very convenient for eating and other things. In particular, the manager Mary was very attentive and considerate. She called in advance to confirm the arrival time. Knowing that I was bringing elderly children with me, she took the initiative to help solve the problem and gave me a small gift. I believe everyone who goes out wants to see that smile! I will choose here again when I come to Harbin in the future.

After reading the reviews before booking, I thought it would be up to par with the standard of Leicheng, but I was disappointed. Except for the hotel calling to remind me before check-in, the rest were constantly refreshed, which lowered my impression of staying at Leicheng in the past. First of all, the taxi cannot get to the hotel entrance. You have to stop on the roadside to pull your luggage to the door. There is no slope at the door. You have to carry your luggage up. The door is not a revolving door and you have to push the door to pull the luggage. There are 2 doors in total. The hotel is not an independent store. There are apartment-style residents in the back. There seem to be other hotels upstairs (when we sat on the wrong floor, we saw other hotel signs on other floors). The elevator is very dirty, there is garbage everywhere, and the delivery person can Direct entry and exit (it is very convenient to order takeout, but it is very complicated to get in and out of people). The room smelled of smoke from the central air conditioner from time to time. When I checked out at 12 o'clock, I had to wait for 4 rounds for the elevator alone (if it is shared by other hotels, this phenomenon is understandable). Finally, I waited until I got angry and asked the service staff to take the freight elevator. check out. This is the worst store I have ever stayed in that is not up to the standard of Li Cheng. The overall environment is not worth the price.

1 房間還是比較滿意的，看了評價來的，果然不錯，早餐特別的豐盛，最讓我滿意的是酒店的工作人員，每個人都樂呵呵的耐心幫我服務，無論是前台還是保潔大姐，包括餐廳的服務員都特別的和藹可親！非常非常親切，五星級服務~

出差預訂的，酒店環境優雅，附近交通方便，房間也非常乾淨整潔，讓人感到非常舒適。前台的小哥哥很帥！酒店的早餐真的很好吃，種類豐富，口感鮮美，讓人一早就能享受到美好的一天。入駐體驗非常棒！強烈推薦！強烈推薦！

住過這麼多的酒店，這樣的神仙酒店細節拉滿也是第一次遇見，到店前的一對一服務，很精細化。房間的特殊佈置，也真的是有夠品質，審美在線。酒店地處哈西商圈，一眼望外，風景真的是無敵了，毫無遮擋。酒店的各類備品也十分考究，為女士精心準備了面膜，眼罩，護理包等等，真的是很友好！最讓我受不了的是，我出門她們給我打掃房間的時候居然幫我洗了臟衣服！這你敢想？！東北簡直太友好了~

臨時訂的酒店，期待值沒有特別高，但是整體入住感受非常好~前台辦理入住用的自助機，入住前有管家單獨聯繫我，贈送伴手禮，晚上服務員還送來了牛奶，特別貼心，非常驚喜和温暖！酒店不是獨棟的，跟其他酒店共用一部電梯，但是出了電梯，到酒店公區氛圍感特別強，乾淨又安靜！火車站附近這個酒店性價比非常高，快捷酒店的價格，星級酒店的服務，滿分！