Pacific Palms Resort
Select date
-
Select date
1 night
Pacific Palms Resort

Stay at Pacific Palms Resort in City of Industry, a 4-star hotel with 8.7/10 from 115 reviews. It offers good value with quality service, and prices start from US$153.

Check-In & Check-Out

From 16:00 until 12:00

Amenity Highlights

Leisure: Pool, Massage room, Gym

Food & Drink: Room service, Restaurant, Bar, Lobby bar

Pacific Palms Resort

Show on map
We Price Match
Highlights
Comfy rooms
Mountain view room
Golfing
Lounge
Outdoor heated pool
+5 more
Amenities
All amenities
Property Description
Show more
The environment is excellent. It's truly refreshing.
Surroundings
Airport: Ontario International Airport
(39.6 km)
Airport: Long Beach Airport
(53.4 km)
Train: Industry
(9.8 km)
Train: Baldwin Park
(11.1 km)
Landmarks: Industry Hills Golf Club at Pacific Palms Resort
(<100m)
Landmarks: Industry Hills Golf Club funicular
(280m)
View on map
10

Deluxe Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Heating
Cable channels
Room Details
Check Availability

Average for similar properties in City of Industry
Guest User
January 5, 2026
We had an excellent experience. The staff was friendly and attentive. Beautiful lobby and excellent room. Will definitely refer friends and family. 
Guest User
June 21, 2026
Reception personnel are lovely. And if Anna higher floor nice views. Other than that, the hotel is worn, No food  in Hotel past 10 PM, no room service at any time, the coffee machine  in the room is archaic and brewed coffee tastes like water. The bathrooms look like Holiday Inn and the smell in the corridors is musky and  damp.  The hotel is in dire need of an overhaul. Stunned that it’s rated four star.
Guest User
June 17, 2026
Perhaps it once was a luxury hotel, but it’s far from that today. The carpet welcoming you to the lobby is dirty—distractingly dirty. The escalator to the elevator was not operational.  Once at the room upon turning on the AC we were astonished at how extremely loud the unit was.  Then when trying to sleep the sound of pipes and plumbing kept waking us up. The first night we could not sleep.  In the morning we communicated the issues to the staff at the front desk and they said there was nothing they could do because it was an old hotel. We asked if we could be moved and they said they were fully booked. They later called us and said they had another room available and to return to the front desk for the key. Once back at the front desk the staff was curt and acted as if we were the ones grieving them. The one staff member who handed me the key, did it without saying a word to me and just turned away. I was left there not knowing if there was anything else I needed to do. We did not feel welcome and we tried to avoid the front desk ffor the remainder of our planned four-day stay. If you plan to stay here be ready to simply accept any concerns and not bring them up to the staff because you will be treated unkindly.
Guest User
May 17, 2026
AJ at the front desk really gave me the best costumer service. Very nice scenery and view. Highly recommend.
Guest User
February 18, 2026
Everything was clean … staff were very helpful and responded quickly to any requests.  Food from the restaurant was very good.  Would stay here again.
Michelleailvxing
May 1, 2026
It's okay. Plenty of parking spots, but they fill up fast.
Original TextTranslation provided by AI
Guest User
April 22, 2026
The environment is excellent. It's truly refreshing.
Original TextTranslation provided by AI
Guest User
June 1, 2026
Always love being here
Guest User
September 22, 2025
Best place to see fire work in Southern California on 7/4.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
StyleA la carte
Opening hours [Mon - Fri] 07:00-11:00 Open [Sat - Sun] 07:00-10:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$100.00 per night.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Pacific Palms Resort
  • Opened: 2001
  • Number of Rooms: 292
Phone:+1-626-8104455
Email:frontofficegroup@pacificpalmsresort.com
With a stay at Pacific Palms Resort in La Puente (City of Industry), you'll be within a 5-minute drive of Round 1 Bowling and Amusement and Puente Hills Mall. This golf resort is 15.9 mi (25.6 km) from Medieval Times and 13.9 mi (22.4 km) from California State University, Fullerton.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the resort's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in La Puente? This resort has 45000 square feet (4181 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

You might be wondering

What are the check-in and check-out times at Pacific Palms Resort?

Check-in time at Pacific Palms Resort starts at 16:00, and check-out time is by 12:00.

Does Pacific Palms Resort have a pool?

Yes, Pacific Palms Resort has a swimming pool for guests.

Are pets allowed at Pacific Palms Resort?

Yes, pets are welcome at Pacific Palms Resort, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at Pacific Palms Resort?

Room prices at Pacific Palms Resort vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Pacific Palms Resort from the nearest airport?

The nearest airport is Ontario International Airport, located about 34 mins from hotel by car (39.6 km) away.

What’s the cancellation policy at Pacific Palms Resort?

The cancellation policy at Pacific Palms Resort depends on your room type and booking terms.

Does Pacific Palms Resort offer airport transfers?

No, Pacific Palms Resort does not provide airport transfers for guests.

About This Property

Nearest AirportOntario International Airport
Distance to Airport39.61KM
Nearest Train StationIndustry
Distance to Train Station9.8KM
Average Price FromUSD228
Hotel Star Rating4