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This place is amazing! The rooms very clean and spacious. Staff were amazing and helpful throughout our stay, always gives you that happy smile. Easy and fast check in (Aimee) and check out (Janelle). Location is close to everything. Breakfast here is a must, so delicious. Highly recommend and will definitely come back again.

I stayed at the ACE for 2 weeks during a recent business trip and I was very impressed. (And when it comes to hotels. I'm not easy to please to please.) Most importantly, the rooms were super clean. As a bonus, the bed was comfortable too. The restaurant had good food and the staff was friendly and helpful at every turn. For a hotel, the gym was pretty good with treadmills, a rowing machine, dumbbells' up to 50lbs and Kettlebells. My only complaint is that the bar area gets very loud. I could actually hear the bass coming from the music on the 4th floor at night. I asked to be moved to a higher floor and after that I had no issues. Overall, I'd highly recommend this hotel.

I had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap

Right opposite Hyde park. Close to trains/buses/subway and malls and shopping centres. Perfect location with easy access everywhere, Staff were friendly and helpful. Will stay again.

The location is really good, no 5 minutes walk to the attraction. But because it is close to the roadside, it will feel noisy at night. The service is very good and very welcoming. The hotel is a bit old.

Location drew me to Establishment, situated near some of my favourite restaurants in Sydney and close to the venue where I was doing business. Establishment delivers for location. I also chose Establishment for a little bit of luxury to break a heavy work schedule and it did not live up to expectation. It seems to be a great party crash hotel for the bucks/hens night with few services that really speak to the time poor luxury business traveller. It’s beautifully styled with a comfortable bed, but that is about the limit. It’s the services and the quality of the room features that let it down. No 24 hour room service and a menu that is not reflective of the quality of the food precinct it’s situated in. (I went out to get an excellent take away breakfast that I brought back to my room rather than order anything from the scant breakfast menu that looked like a take away menu). I left my computer power charger at home, but concierge could not help me with one to borrow or ideas on where I could buy a replacement. The bath is very narrow and not much hot water - I boiled the kettle to get it a bit warmer. Hunter products in the bathroom but there was no hair conditioner and few of the little luxuries that you would expect in such a stylish bathroom such as extra towels, make up mirrors/lighting, an extra soap for the bath. The room fittings are pretty tired and scuffed up. It’s certainly ready for a bit of a renovation/ refresh. The carpet looks like it’s seem some amazing parties. The room, particularly the bathroom, smelled strongly of cigarette smoke despite it being a non smoking hotel. The bathroom shower curtain was really dirty and needs to be replaced. Lots of marks on the walls and scuff marks on furniture - looks tired and a bit worn out. There is no dedicated space to work for business travellers, other than a long table near the window but I had to sit on the bed. Inside the lift the small seating looks like it had seen some parties as well and not clean enough to sit on. No hand sanitiser anywhere. This was the most expensive room rate for the CBD area I wanted to be in, and the result was disappointing. As a lover of boutique hotels, I was looking forward to staying here, but based on this experience I won’t return and can’t recommend this one.

Rooms were nice and modern but smaller than expected. Decor whilst nice didn’t appeal to me. Layout of room was unusual and not much spare space. Bathroom was a strange set up. Nowhere private to dry off if traveling with friends. Towel rails didn’t support wet linen which always fell to ground. No comfy chair to sit on or carpet to walk bare feet. Something older people like myself appreciate. King size bed comfy and a selection of pillows available to cater to everyone’s personal choice. Staff very helpful and friendly. Not sure if it’s good value for money as I don’t travel to Sydney often so have nothing to compare to. However, great location and only 4km walk to circular quay. Although not my cup of tea I still give a rating of four out of five. More suited to young people and those who don’t mind less space.

I first stayed at Sydney Hilton in 2006 and the quality is still of that high standard after many years. It’s always great to meet good people, I always look forward to be welcomed by reception staff. On this occasion, Alisa was exceptional. When I asked for a specific room, which was unavailable, Alisa offered a room upgrade, which came with executive lounge access. This was greatly appreciated, as the Lounge on the 36th floor is one of the highlights of staying at the Hilton. It really did make my stay much more memorable. Well done to reception staff, and Alisa particularly. Good job. Darren

The location of the hotel is very convenient. I love the warming welcome of hotel staffs. Even thought the hotel is not new, but the cleanliness level was good. I have trouble sleeping and the bed was clean. There are constructions nearby, but there was no disturbance.

Fantastic hotel with excellent location. Great views of the darling harbour and excellent wine and dine facilities around the hotel. Will highly recommended to anyone who is travelling and looking for a good place to stay in Sydney!