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Had a booking to stay for 2 nights in room 302. Once we arrived, we were greeted by tradies removing the carpet from 3 floors due to water damage. There were industrial blowers on each of these floors, the lower part of the walls cut out to for airflow. The exposed concrete was sticky to walk on and smelt of glue and mildew. We went up to the roof to have a look at the pool and spa. Yes, great view, but the water was green. We finally got to the apartment and the linen was clean, but the carpets and upholstery looked and felt dirty, visible stains and scorch marks throughout the living area. Great location, but just not up to scratch for the prices charged. Was surprised we were not put on another floor due to the water damage. My friend and I have had bad chesty coughs since staying there. Never again.

Meriton used to live in Brisbane, and this time I booked this hotel apartment near my daughter's residence. The apartment rooms are quite large, with complete facilities and convenient transportation. There is a bus stop within a 5-minute walk, and a shopping mall with restaurants and supermarkets in a 10-minute walk. It is very convenient.

High cost performance, downstairs is the supermarket, close to the train station, the front desk is very warm, the original about 8 o'clock in the morning to go to the airport, and later started early, I want to leave early, told the front desk to get it right away, a few minutes will arrive.

Danny was very professional, friendly, welcoming and helpful during my booking via phone and my check in and check out. 5 stars for customer service ***** The cleaners were friendly and helpful when I needed a bath plug and even gave me some complementary bath salts. The room was very clean and tidy, you can tell the cleaning staff care. Well done Best Western!

Great location for any sporting fixtures at the Gabba.

Great area very close to gabba pa hospital Very clean and tidy comfy bed Didn’t get to use any amenities as we checked in late and left early Would definitely recommend this place to everyone Free parking which is big when going to Brisbane as parking can cost quite a bit Will definitely be back

We had a great time in Brisbane. Our apartment was clean, comfortable and quiet. Really well equipped for cooking and self catering. Washing /laundry facilities were a real help too. Reception staff were wonderfully helpful in particular Bella. Thank you for the suggestions and tips to get around the city, and for the help retrieving my photos from USB to my email while I didn’t have my laptop. And the complementary sleep spray & relaxing music playlist were a nice touch too! Much appreciated. Highly recommended. Thanks again Emma & Scott - UK

Stayed in a room for 3 adults was 3 single beds which could be reconfigured accordingly. Room had a small dining table & chairs, microwave, kettle, toaster, glasses, cups. Small balcony with a 2 chair table. We were on 6 floor & had city views including story bridge. Rooms are very clean & pressure in shower fantastic while only hall cubicle. Due to show running late & traffic we had to check in after reception had closed but this wasn’t an issue at all

The location was fantastic. We were able to walk everywhere! Great parking. Amazing service - reception staff super friendly and helpful. Room was neat and tidy. Will definitely stay here again.