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The staff Rib, Hannah etc are really friendly and helpful and also made our stay very pleasant. The breakfasts are plentiful that you don’t need ti eat anything else. Room 208 is very spacious. We enjoyed our stay so much that we’ve booked to come back in September for a few nights. Highly recommend this hotel it is within close proximity to the pavilion and the beach as you can walk from the hotel through the gardens or down the hill.

Just had a marvellous self drive bank holiday special weekend. It was reasonably priced but both staff and meals were excellent as was accommodation. Thank you. Will come back definitely. The only small matter I could possibly think of was my personal taste of the scrambled eggs. Even that wasn't a problem as the staff ordered me fried eggs without quibble. Overall- fantastic!

Me and my friend stayed here in June , was looking forward to staying but wished we hadn’t . We arrived and found a parking spot round the back which was fine . The outside gardens are lovely but the hole building looked like it needed a complete refurb outside and in . Very dated everywhere . We liked the spa area that was ok and the outdoor pool . Our room was awful , we stayed in a twin room . There was holes in the bedsheets , loads of stains on the carpet . Dusty and dirty . The bathroom floor creaked badly and there was no proper shower just a mixer tap over the bath that didn’t work very well and you couldn’t adjust the temperature as the cold tap didn’t work . The doors to go out to the balcony didn’t shut properly and were warped so you had to slam it shut . They were dirty and badly needed replacing . We were unknown to us next door to a family living at the hotel and they started hoovering at 10.45pm waking us up and being nosey through the night , nothing was done by reception. Breakfast would have been ok but I nearly broke my tooth on a stone they blamed it on the mushrooms ! No apologies after complaining to reception , got told management would phone me but they didn’t . If you want a tatty dirty hotel then stay here if you don’t then stay well away as they don’t do anything about complaints no compensation, no communication at all !

Just returned from a short stay , booked at short notice in response to the weather forecast. The hotel enjoys a beachfront location, probably one of the best in Exmouth. You can book a sea view, or inland view room, we stayed in the latter, and were not disappointed. The room was light and airy, and decorated and equipped to a very high standard, including a whirlpool bath and monsoon shower. The bed was really comfy. Nothing too much trouble for the friendly, helpful staff. The breakfast can only be described as fantastic. Hot plates, hot tasty food and absolutely superb coffee. Being in a terrace, the hotel has only limited parking at £6 a day, which is good value, but was not made clear on the Best Western booking app ( not the hotels fault, I hasten to add) but there's ample parking over the road, also chargeable, so not a real issue. All in all, would highly recommend this hotel for a break in delightful Exmouth, and we'll definitely be back.