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A beautiful building, atmospheric and old, with a great vioew of Loch Ness - really has to be the best. The hotel is a looking a little old and tired. The 4 poster suite is the best in the hotel, but neeeds and upgrade. The food also needs a total makeover. Verdict: a lovely hotel that needs major investment and upgrade. Book through a travel website, as the hotel's own rates are too high.

We booked the traax for 2 nights, we were put in room 7, the room was clean and comfortable, and the bed comfy, Wendy gave us superb service as usual. This morning she cooked us breakfast early as we needed to be out early, and the breakfast was great. Overall we enjoyed our stay it was basic clea and great service

We stayed here for 1 night at the start of our 11 night break to walk round the coastline of Anglesey and 1 night at the end of our holiday. We have previously stayed here whilst walking the Welsh coast path about a year ago. The good things - We stayed in room 3 both nights (and this was the same room we had stayed in previously!). The room was clean, comfortable, great bed and great shower. Everything you need for a pleasant stay The staff were all very helpful and pleasant The evening meal in the restaurant was lovely The things that could be improved- When we stayed a year ago the breakfast was one of the best ones we had on our holiday - sadly the same can’t be said for this time. The first night we stayed breakfast was served in the reception area seating and the hot food was in metal trays with lids and staff were lifting the lids to allow for self service. The food was average at best and felt like we were in a school canteen! The second night we stayed for this holiday it was slightly improved as seating was moved back to the restaurant and a far nicer experience. Food was slightly better as it was better presented and warmed properly. We had emailed before our holiday to ask if it would be possible to leave our car in the car park for the duration of our holiday. We received a “no sorry” so in the end left our car on a road nearby, however the staff we spoke to on reception didn’t think it would be a problem but as we had previously been told it wasn’t possible we didn’t feel comfortable leaving it in the car park. That said - we would stay again overall if we go back to Bangor.

Excellent experience with brilliant staff. Contacted in advance to check if I could park my car from the morning even if I didn’t check in til the afternoon and got a helpful response straight away. When I arrived, I’d been given a free upgrade! The room was lovely and the bed was SO comfortable! Shower was nice, bath was nice, view was lovely! The only downside was it was quite hot - I really wish the room had a fan or air con. Breakfast was great, the staff were very friendly throughout, I will definitely be returning!

Went to surprise our daughter who's at Bangor Uni, stayed in this ultra friendly, helpful hotel. They went above an beyond for my husband request. Cooked breakfasts amazing, plenty of food even do dinner which was so plentiful, tasty and good value. Room was clean tidy and big. Restuarant over looks pier & can see Menai Bridge. Beauitful rugged Wales at its best. Def be going back.

Stopped here while on a fishing trip. We have used this hotel on several occasions in the past. The overall stay this year was considerably better. In particular the staff were particularly welcoming and friendly which was not the case last time. The food is excellent and well priced. The cost to stay has gone up quite a bit but I guess that's just a sign of the times. We'll definitely return.

We were fortunate to get a last minute booking for one night in a superior room, overlooking the Menai Straits. The room was magnificent and attention to detail was superb. A spacious balcony was an unexpected bonus. A fantastic breakfast was included, but we also ate in the restaurant on the evening of our arrival. Service was excellent on both occasions as was the quality of the food. I can thoroughly recommend this exceptional small hotel and restaurant.