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Rooms are not clean. No lift. we 6 people all above 60 years of age were allotted rooms on the second floor and we had to carry all our luggages as there was no lift and room boy. No hot water no wash basin in the wash rooms. we had to go to the receiption to ask for hot water. Staff behaviour is bad. No restaurants nearby for the occupants to have food except one which is far from the hotel. Main door could not be locked due to poor quality of the latches. 21.02.2024. kameswar rao.p

This hotel is set once and likes greenery, and the space is large. This hotel is set once and likes greenery. This hotel is set once and is like greenery.

I stayed with my wife and daughter, Overall my stay was perfect however I would like to highlight few things can be improved. Restaurant service is slow, food options are great , there were more than enough varieties orin the Buffet we always had the option to order from the Ala carte menu. I would like to say a big thank you to Sangeeta from the buffet restaurant . She was superb, as soon as we entered the restaurant she attends us with a big smile on the face. She know her job very well. Cleanliness- Room cleaning was done every morning when we leave for breakfast. our room cleaning guy Mr. Afazzudhin was the highlight. He always make sure our room is cleaned before we get back from Breakfast. He is a friendly and very professional I would give 5 star for cleanliness. Hassan & Family

What we greatly appreciated was that while the furnishings were traditional, the amenities were modern and contemporary. Owned by the biggest name in the antiques trade, mr. Majnu, who became a dear friend by the end of our stay, each spacious room is individually designed with artefacts reflecting its character. Alan at front desk and all members of staff were courteous and attentive, ever-ready to help. The location, on the waterfront, is in the heart of the old jew town of mattancherry, with the parades i synagogue and dutch palace a stone’s throw away. Its waterside restaurant is popular with in-house guests and walk-ins alike. Highly recommend this hotel!

We had a wonderful day, we where there just for a night, and the staff was really good special thanks and mention to Geethu. They gave us free room upgrade. Felt really good with the service and stay. We will definitely visit agai. The pool was amazing and rooms is really cozy A special request to the ***agement , morning someone was working with the garden out side our room that was too loud and disturbing if you could avoid that and allocate the places where there is no guest that will be much better

Great place to stay. Rooms : 4/5. Good rooms with all basic amenities what you can expect for a short stay. Good bed, clean linen, clean towels and bathroom. You may not get very hot water; Only lukewarm water because of solar heating system. Location - 4/5. Easy access to Metro, Cab and Auto. Breakfast - We didn't include that in our package. Plenty of options available nearby. Staff : 5/5. Always attentive and supportive. We will surely comeback.

Although the location is slightly cheaper, the hotel facilities and sanitation are very good, the service and breakfast are also very good, rich, the hotel is very quiet, the staff is very thoughtful

We’re a family of 3 ~ stayed at the Brunton Boatyard for 2 nights. The theme of the place is the Colonial era. The place is tastefully elegant and gives you that feel of Vintage Royalty. Fort Kochi has several buildings that go back 300 years. The rooms are spacious, neat and tidy ~ all in wood, old styled switches,fans, lampshades, doors, windows and bathroom fittings ….. everything vintage. The courtyard, the reception, the artifacts all transport you a 100 years back. The staff - professional, well trained, friendly yet not in-your-face. I loved the food served at breakfast and dinner. The mallu food tasted authentic. One bite and you know the quality of the chef. I loved the food and the culinary experience. I took a morning walk with the guide and I got a bit of history associated with the buildings, the streets and Loafer’s corner. During the day we took an auto ride to Jew town. The next day I spent the morning cycling around Fort Kochi. Had breakfast and left to the next CGH property - The Coconut lagoon, Kumaragom - Read my post to know more. While the property is fabulous, the surroundings are not so great - not that it diminishes or affects your experience. Overall - we left feeling Happy. Our experience of living the vintage lifestyle and experiencing a part of history will remain ever engrained in our memories. A must visit place. Stay for 2 days … not more.