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1. Arrival – Reception & Welcome • When we arrived by taxi from Florence airport, we had a professional and very friendly welcome from the team at Reception. First impressions really matter, and Luciana and the team were superb. We knew we had arrived at a leading hotel and throughout our stay we were not disappointed. 2. Room • Our bags were taken to our room, and we were shown to the first floor, room 211. This room was immaculate, and the bathroom facilities were great. • Throughout or stay the room was cleaned to a very high standard daily. The towels were thick white and fluffy, the bed was fantastic, and the sleep quality was superb. • The view from this room down across Florence is spectacular. 3. Restaurant • The restaurant has an outside terrace where the tables look out across Florence. We had breakfast and rinks here which was amazing. The wine cellar is extensive. • There is also a garden terrace with pagodas and soft furnishings, great to relax, have a drink, meet with other guests or have some peaceful quiet time too. The views from here are as spectacular as the restaurant and we often sat and soaked up the amazing sunsets from here. 4. Hotel & Location • We felt the location of the FH55 Hotel Villa Fiesole was superb, it is away from the bustle of Florence whilst still close enough for a short journey in. A short walk from the hotel you will also find bars and restaurants, roman ruins, wonderful woods to walk or run in and the hotel grounds are great with a small but sheltered and very relaxing swimming pool. 5. Staff • This hotel is managed by a team of outstanding professionals. The Breakfast & Lunch Manager – Nicola directed his team like a conductor guiding an orchestra. When Nicola was on shift the professionalism and smooth operation was evident. He was aware of every table and the service was always exceptional. The hotel GM – Beatrice Pieraccini is outstanding. Beatrice works hard to ensure guests are looked after and has developed a team of professionals that extend her vision to ensure her guests get five-star treatment and always feel like VIPs, which we did. We highly recommend the FH55 Hotel Villa Fiesole to anyone looking for an exceptional stay in Florence.

I stayed in Il Trebbiolo Relais for three calm and beautiful days, enjoying the pool or traveling to Fiesole and Florence by morning bus and returning in the afternoon. Amazing staff who also assisted with transportation and local information. Great breakfast and delicious local Tuscana dinner. Large rooms with beautiful view and very well kept. It was the perfect place to end my Via Degli Dei trail hike. Will be very happy to visit again.

This hotel up on the hills, close to the charming little town called Fiesole to the north of Florence is a wonderful little place. In particular, walking along the corridors up on the second floor of the old building, I enjoyed many views of the surrounding countryside. the hotel staff are friendly and helpful and I was pleased with the breakfast that's provided in the morning. Of course, this hotel is situated out in the country but it's very easy to reach Fiesole or go down into the centre of Florence using the local bus service. Fiesole is certainly worth a visit. I was quite surprised to learn that - apparently - Queen Victoria spent a few days/weeks there a few decades ago.

Apart from the availability and gentleness of those who are taking care of cleaning, Lidia and Aly knows me call,I found the very bad attention that managers give to customers. I was turned a link where the descriptions were unclear . Reply to the messages after insisting,in the booking phase,free and fast,no kind of kindness and hospitality.You omit that they are underground and that if one has a high window that it has even difficult to open,the others have Old persians that seal the window door. Looks closed and muffy ... old and ruined bathroom, uncomfortable bed. Ghost managers. (I think I crossed them one morning and they didn't even present) Communications with them really inefficient. Use the outdoor machines to make a tea or cappuccino. Received request and never had.