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I chose this hotel for the purpose of night view, and since it was used by one person, I used the room of ”single Western room (night view side)”, but it was a failure. You can see the night view, but the main building is on the left and bottom of the window, obstructing the panoramic view. Also, this room is dim during the day, and when the lights are turned on at night, the ceiling lights at the entrance are unusually dazzling. I had to turn off the wall switch to turn off the lights, but then the ceiling lights in the room were turned off, and I couldn't use it even though I had a lighting remote control. There was no outlet in the washbasin of the old unit bath in the room, and I couldn't use a hair dryer. There were many inconveniences and the room was very uncomfortable for me. However, the night view from the lobby and the large communal bath (including the women's bath!) Is superb! It is also fresh that the washing area of the large communal bath was a tatami mat. If I wanted to see a similar night view, I later learned that ”15 tatami Japanese-style room (night view side)” was recommended, and I found out that there are various types of ”(night view side)”, which made me very disappointed. The staff were all kind and kind, and even though they were used alone, they were able to pick up and drop off between the station and the hotel. The breakfast buffet was lonely with a small number of items, but the staff was very kind here as well. Furthermore, when I posted a review because I had made a reservation with Jalan, I received a very sincere reply, and I was very impressed with the attitude of listening to each person's word-of-mouth opinions. Next, I would like to confirm the type of room and use the room with a superb view this time.

The hotel is a little old, but not run-down. Staff is respectful, nice and their English is good enough to get along. Good housekeeping with working and good fixtures in the room and bathroom. Parking is available if you need it. There is a breakfast on the top floor with an O.K. view. My wife and I would have liked to have a little more food at the breakfast. The lady who handled the buffet breakfast was nice and courteous and there were no issues.

Check in email was not sent, luckily trip customer support responded very fast. Bathroom is clean and the most comfortable bathroom i had in japan. Given the price i dont think any other hotel can match, just take note that this is an unmanned hotel

It is necessary to confirm the communication matters from the management company in advance with the entrance ten key number.

It was a clean hotel. I will also use it.

Very new and clean, the bed is too soft checkin checkout time requirements are stricter

I used it for the first time on a business trip. It is far from the city of Nagasaki Station, but I think it is a very well-equipped inn for work use. Although there is a limit on the height of the car, there is a parking lot next door, convenience stores and supermarkets are within walking distance, and although it is in the city, there is little noise from the outside, so I was able to spend a relaxing time and relax. Breakfast is a lunch box method, and you can eat it in your room like this time of year. The Wifi in the room was also connected firmly, and if I had a chance to come again, it was an inn that I would like to use.

Driving to the hotel requires high-level driving skills, and there are not enough parking spaces when arriving at the hotel on weekends. The waiter is friendly.

We stayed for 3 nights at this new and beautiful hotel. While it was a bit DIY-ish to take whatever the amenities you wanted at the reception area, I found this practical. When we wanted more towels, a receptionist was happy to hand us one as well. I enjoyed the top floor outdoor bath as well as breakfast daily. From TA review, I learnt that the bath could be quite busy. Maybe because we stayed at this Candeo Hotel on weekdays, I never had to feel crumped in the locker area. Breakfast had a variety of local Japanese and western spreads, and it was delicious. The location of the hotel was superb. The major tram stop was within a few minutes on foot. We could walk to Dejima, Megane Bridge, even to the Dutch Slope. There were a plenty of restaurants nearby. The only reason that I could not give 5 stars was that the staff appeared to be distanced. I used to frequently stay in hotels around the world, and I consider receptionists to be the gatekeepers of hotels. With a bit of training, they can smile a little more and perhaps be friendlier. I stayed in 3 more hotels during my recent trip to Japan, and unfortunately, this Candeo Hotel’s receptionists spoke the poorest English, and all of the staff I encountered, including those at breakfast and other areas, looked unhappy.

Had an excellent stay here for 3 nights. Location is excellent being just across the road from the JR station. I was welcomed from arrival to departure. The room was large and comfortable ad quiet. The breakfast selection was excellent with great staff ( excellent additional benefits for being a HH Diamond member which was greatly appreciated) The executive lounge was excellent with great breakfast offerings, great afternoon snacks and a great evening snack selection ( probably the best selection in a Hilton I have had for years). The fitness centre is great ( did not try the hot baths) and loved the congestion indicator on the tv. The Seven Seas lounge was fantastic for a evening drink before bed with excellent service Nagasaki is a beautiful city to visit and hope to visit and stay at the hilton again soon