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The location is very good, across the road is the marked manila bay, the scenery is beautiful; but the hotel is an old hotel, the air conditioning and hot water are all ventilated, the noise is very loud for a while, the other is thousands Don't live opposite the elevator, probably the rooms on the 10th and 20th floors. The elevator will keep up and down; the sound insulation effect of the entire building is not particularly good, and the ambulance outside the night The sound of the sound is constant, do not think about it. Is the old hotel sound insulation is not particularly good, but the overall environment is very clean and tidy, the bed is too soft and uncomfortable. The Sichuan restaurant downstairs tastes good. Go to the Spanish King's Town and the Asian Shopping Center at 3/4 kilometers each, and walk for 4/5 ten minutes.

Hopefully a working wifi and cable TV should be made available. Staff are courteous and helpful. Upon arrival, was given a room with no shower head and loosed shower valves. It was fixed the following day. Overall, decent.

Very convenient as it’s near to most places that I wanted to go. Near Pedro Gil LRT station, robinsons mall is just across. Staff were accommodating. They let me checkout late for a minimal fee. The room is clean but there were tiny cockroaches, so if you’re too fussy, this might be a prob for you. Also the lock of the door to the balcony was broken. It didn’t bother me as im staying on the 32nd floor. Figured out no one will climb up to the balcony to steal my stuff. Wifi’s signal isnt very great too. Had to buy smart data for connection.

I was dropped off at this hotel by a taxi driver (a faulty address had been given by my airbnb reservation). This was the first time I was in the country, so, even though I am a man, I was traveling solo and was a bit nervous to be dropped off at a place that was not my own. The hotel guard opened the car door and greeted me. I told him that I could not contact my host because my internet service was not good here. The guard, with a smile, picked up my luggage and told me that we would sort it all out inside. At this point, I thought to myself, I will ask for the hotel wifi to contact my host. Inside I was welcomed by two very gentle front desk staff, Mayumi and Diwata, who welcomed me, and helped me contact the Airbnb host and told me that they would grab a taxi once they had it all sort it out. What an amazing country, and what amazing ambassadors! I have traveled through many countries and I have to say, this did not feel like a transaction, but the staff were really empowered to make anyone they come into contact with happier than they found them. Every hotel has beds, and amenities, but not every hotel is a safe haven. Casa Bocobo definitely will make your stay feel like an experience beyond giving you a place to bunk for the night. I went back to the hotel this morning to drop off doughnuts for the staff. I will book my next stay there for sure.

It's really rubbish. Apart from the good attitude of the front desk service, nothing is the same. When I entered the house, the water was stopped. The hot water suddenly became cold and hot. The bottled water drank almost the same as the water in the swimming pool. All kinds of furniture were about to fall apart. The sound of air conditioning sounded equivalent to the level of aircraft engines. In addition, I did n’t understand when I first came to Manila. Ctrip wrote xx kilometers from the city center. This city center is the old city of Manila. The real urban area is in Makati. I'm still wondering how I couldn't find a five-star hotel in Manila

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

The excellent location,near the robinson hall .easy to enjoy shopping and many choices of the restaurant.just only 5 minutes to the Manila bay to see the sunset.

It was our 2nd time to book to this hotel. The room was spacious and clean but the view from our hotel room was a roof, though we could still see the harbour view from afar. I requested for a room with a view when I booked it but when we got there the room we got was not granted, According to the staff the hotel was fully booked. It was a great place.The ambience of the hotel lobby is warm, welcoming and festive.They served sumptuous breakfast buffet. The staff were very nice, very friendly and very accommodating. 😊

The staff is amazing. Very helpful, friendly and accommodating. They could tell I was from out of the country and made many recommendations for me to see their lovely city. The room was clean and housekeeping would come around later in the afternoon when I would be out. The restaurant buffet was wonderful, a wide selection of Asian foods. My departure flight was late in the day so they let me stay longer in the room with a later check out. Would highly recommend this hotel.

At first, I was dissapointed to the room given to us - No view, at the corner location which was super dimmed. I immediately requested for us to be transferred and I was given another room by 4pm. I emailed our room two room reservations a month prior my booking so I am not expecting that my requests were not granted. However, I really appreciated their kind gesture of transferring us to a room with view and giving me complimentary birthday cake.