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Amei a recepção do sr. Diego e sr Gustavo, recepção estava cheia mas eles mantiveram o bom humor. Foram gentis e ainda ganhamos um upgrade. Usamos o room service, ok. Para chamar o hotel tivemos problemas para ligar, quando conseguimos a menina de reservas nos informou sobre o site para realizar a resrva e foi tranquilo. Fez a diferença, foi curtinha a estadia mas gostamos de tudo. Obrigada!

A fantastic stay for a business delegation trip. The staff was always super kind to us and all the services excellent. My room was super clean and had all the comforts you must have during a business trip. The Breakfast offered always a really good choice and was delicious. Thank you all!!

I spent a great deal of time at The Hotel Platinia during a business trip and it was fantastic! The rooms are spacious, modern and extremely clean. The hotel staff could not be nicer, they will make sure your stay is very comfortable. The housekeeping services are unparalleled. I had an unusual over night work schedule and they were able to service my room at odd hours. The breakfast is great, and the waitresses were beyond friendly. I would recommend this hotel to anyone.

Liked · Location is within walking distance from the centre and old town, but it is still a 20-25 minute walk. Clean room. Average breakfast. The deep fried zucchini is very good. I had a room towards the yard and it was very quiet (both towards the outside as well as towards the hallway). Disliked · The hotel interior feels sterile and not cozy. Part of the reason for this is that the lighting in the hotel throughout is cold white and in the rooms the lights are much too strong (except bathroom, where it is not strong enough). Suggestion to management: hire a lighting consultant for advice how to change to warmer light to make the lighting work to the hotel's advantage. Also add a few plants here and there to reduce the sterile feeling. I missed fresh bread for breakfast, only toast was available. The music during breakfast was extremely cheesy, elevator style (maybe suitable for pensioners?). However, the real problem was that I was double charged for a one night stay. I was getting suspicious about payment issues already when the owner asked me if I wanted to change the credit card that I had used for the reservation through another website. (Was it to cancel my original reservation in order to avoid paying commission to them?) Since the credit card reservation for the second night was never cancelled even though we decided to stay only one night, I had to write and complain. Despite writing four e-mails about it (of course using the correct e-mail adress) I never got a response from the hotel. Finally I turned to my bank showing them the proof and the bank swiftly reimbursed me for the double payment.

We booked this apartment for our son and family friends to stay whilst at untold. We were super impressed with the security and safety aspects, although as one reviewer has noted glad, as UK 🇬🇧, that we had phone roaming . The apartment is a little out of Cluj, so a little travel but the quiet and peace was appreciated to enable rest The size of the apartment and the beds both main bedroom and sofa bed were excellent We really appreciated the welcoming gifts and also tea coffee and milk The apartment was clean on arrival I feel it would have benefited from a dishwasher and an iron. We would certainly recommend it for any staying in Cluj

Hands down one of the best hotel stays I have experienced. We stayed 3 weeks and initially I was concerned it would be too long, but I didn't want to leave. Rooms were spacious and clean. Bed and pillows very comfortable. Beautiful view from the balcony. Location was close to City Center, a few minutes with an Uber or Bolt. The breakfast was good and enough variety. The staff in the restaurant was attentive and professional. The staff at the pool and pool bar was great. The pool itself was big enough and even on busy days not overly crowded. Great for swimming laps when not busy (usually mornings). The front desk staff was helpful. I highly recommend this hotel and look forward to going back next year

we came here for the day to work and have food and drinks. We were served by Vaidla Catalin. He was brilliant and very attentive. We ate soup, had many beers, a delicious bloody mary and vodka, carrot and beetroot each. Plus coffees. We were here for the whole day working and taking in the atmosphere. I have allergens but the barman was able to talk me through what I could have and they made us feel very welcome. The bar is lovely and we were the only ones there and were able to work quite happily. The wifi is very strong and its nice and quiet. Would come back.