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The hotel itself is good located and has plenty of parking space. However, a refurbishment is urgently needed specially the toilets. The staff need a improvement too. My room was not ready for us. We were 3 and the sofa bed was not ready for our arrival. After a 9h flight the last thing I wanted is to fix where my daughter will sleep. On the next day I requested some bedding and extra towels in the reception. The receptionist sent a message to someone and said that will be sorted. When I arrived back to my room later that day, nothing was done. Complained to reception and everything was handled to me promptly. Another thing to improve is make sure your staff is comfortable talking English! Most of your front house are fluent in Spanish, nothing against that, but I expect them to have good English and not to be afraid to talk with customer in English. I do understand this hotel is located in a big Hispanic community, however you need to make sure your front house staff do speak English too. Thanks Cristiano Oliveira

We waited 45 minutes for the shuttle to the airport. They dropped us off at the wrong location, and then realized that we should go to a different Comfort Inn 2 blocks away. When we arrived, there were a few people outside the entrance smoking pot - I don't know if they were employees or guests. The room was fairly clean, but the property overall needed lots of maintenance and cleaning (halls, elevator, eating areas). The free breakfast was OK, but they ran out 30 minutes early. The property offered a shuttle to the cruise port, but did not have room on it for us. The counter person said Comfort Inn would reimburse us for an Uber to the cruise port and gave us an email address to forward the Uber receipt. They have not reimbursed us. All in all, the property was just OK.

The hotel is a bit further from the airport than I expected. Reception, lounge and breakfast area are located on 4th floor. Rooms are on upper floors. My room was large, clean and the bathroom looked newly renovated and very nice. Water pressure was good. TV cable worked. Landline did not work. Wake up call by means of knocking on the door was not done despite being requested. Breakfast was buffet style though limited (beef patties, omelette patties, DIY waffles, cereals, yogurt, tea/coffee). For an evening meal, if you don't want to walk to some eateries, as the area is not quite safe, there are a few delivery options... Flyer menus are at the reception and in your room. I did not order, so don't know the quality of food. Free shuttle was on time. The hotel was good for an overnight stay.

This hotel is very clean. The staff is amazing. And best part is pet friendly with no discretions. Thats a 5 star all day long....Great job....

The hotel has been transferred to the garden inn, because it has just taken over, all aspects look quite new, very clean, the facilities in the room are not fully completed for the time being, it is understandable that it has just taken over. The staff was very welcoming and polite.

Out of various hotels my husband and I have stayed at this one is pretty good with a couple minor things to take into consideration. It has good location being right off of a major highway. There are many shops that are not that far but you will want to drive it instead of walking. The pool is outside and it is good size for a hotel. Surprisingly, the breakfast included fresh, scrambled eggs, bacon, and meat, which you don’t often get at hotels. Being gluten-free, especially appreciated that! The room itself was quite spacious and beds were comfortable. where we ran into some concerns with the cleanliness of the bathroom, you could tell that the tub was getting older. I can get the TV to turn on, but there was no cable or satellite hooked up so if we didn’t have our iPads, we would’ve had no entertainment for the weekend . Our air conditioner also stopped for a period of time, so being in Miami, that was a concern too. For something close and convenient this would be a choice but if you wanted more fancier, you may want to look elsewhere.

I stayed here before and after a cruise. Check-in was quick and efficient. The included breakfast had just about everything one could want and the coffee was excellent. My room was very clean and very comfortable. The free internet easily handled my needs. Free airport transportation is included. Don't know that I will be back in Miami again, but if so, I would definitely stay here again.

Great location near the Airport. They offer a free courtesy bus to and from the Airport. Downside we had to wait nearly 1 hour for the bus from airport to hotel seeing many other buses from hotels pass by 2 or 3 times before ours turned up.

The hotel is very close to the airport but the rooms are no noise. Room facilities are very new, there is a golf course outside the window and the view is very good. Breakfast was simple, but it was full and it was hot and hard to come by. The hotel staff were friendly. The airport shuttle is convenient. All in all the price / performance ratio is very good.