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This was our second stay at this Homewood Suites for business purposes. The first time we were here, we arrived pretty late on a Sunday night, and the mall that was in close proximity to the hotel was closed and dark - the area looked kind of creepy. Add to that the fact that one of the party was awakened in the night by the sound of something going on outside, and looked out to see someone rooting around in the trunk of one of the vehicles, and police taking them away in handcuffs. This most likely colored our perception of the place. This time, however, was a different story. We arrived early in the evening, the stores in the mall were still open, and there were no incidents in the night. Our room was very clean and nice. Not sure if the suites on the 2nd floor are nicer than those on the third floor (where we were placed on our earlier visit), but this room seemed to be a cut above what our recollection of the last stay was. If things have been improved, then bravo!

We were going to spend one night at this SpringHill while passing through the area on our way back home from Vermont. Unfortunately due to some issues, we had to leave the same day we checked in. When we arrived, I was greeted by a very strong chlorine smell in the lobby. It didn’t really affect me, however it was highly noticeable. We then checked in, the young man working the front desk was unprofessional and rude. He didn’t really acknowledge us and refused to answer any questions we had about the area and property. It sadly was more of like a McDonald’s arrival experience. We then go up to both of the rooms we were assigned, one on the 4th floor, the other on the 3rd floor. We open the door to room 412 and was greeted by the most overpowering air freshener/cleaning smell, (I’m pretty sure it was bleach or something) it was really bad to the point where my eyes started burning and got a horrible migraine. It was as if they were trying to cover something up. I’ll put it to you this way, I was only in the room for two minutes, by the time I left my clothes smelled like the chemical. We then go to room 322, the other room we were assigned. As soon as I opened the door we were greeted by the same exact overpowering air freshener smell. It’s clearly like they’re trying to cover something up in the rooms. We then go back down to the front desk and were greeted by a friendly older woman. She was very kind, apologized, and cancelled our reservations with no penalty. Overall, due to our experience I don’t think we’ll ever be back. If you have asthma or any autoimmune condition do not, do not stay here!!!! Otherwise, if you love the smell of chemicals and overpowering cleaning products this place is for you!

I made a mess of this. Travelled without GPS and I didn’t read the hotel email properly. I was in a rush. Had a meeting to go to and realised there is no reception, no staff. It’s all by electronic door code. Lesson learned. Always read the email. Anyhow, the room is basic, motels are basic! Nothing unusual.

The room is spacious and comfortable, clean and hygienic, with complete facilities and friendly service.

We were in town for a basketball tournament and stayed 2 nights. Our room was very clean and beds were comfortable. Front desk staff was very accommodating and helpful especially with our large group. Only downside would be they ran out of pool towels at one point. The mall is literally right across the street and several restaurants are close by. Great location!

I stayed here for 10 days. First, the staff were all friendly and accommodating. I interacted most with Dawn (the manager) and Jasmine (night manager?). They made staying there much easier. Super accommodating, allowing me late check in and out. The housekeeping staff were also super friendly. Location was great. Free parking outside. It's right on the mall and in close proximity to a lot of other shops, restaurants and coffee. This is the perfect place if you're looking for a long term stay for the travel nurses and rotating students out there. My room had pretty much everything I needed during my stay and I was very pleased with it. You have a standard room and a mini kitchen. The kitchen had a full sized fridge, mini stove top, pots/pans and all cooking utensils you'd need. The hotel also had other cooking appliances (air fryer, hand grill, toaster over, etc) for you to check out as well. This made cooking for myself a lot easier and not needing to buy food everyday. The hotel also has a pool and a small gym (has a cable machine with some attachments, up to 25 lbs dumbbells, a bench, some yoga mats, and some cardio machines) and free laundry. Overall, I had a great stay and highly recommend this hotel. Will be staying here again my next time in Erie.