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Expectations were somewhat higher due to the reviews. Maybe it was the room itself which was spacious and clean but the bathroom was mostly the problem. It was too big, very cold due to leaky windows and no heater. Slow drains all around, faucet about to come off, could use an entire makeover. It was very cold during our stay so the room heater was working almost 24/7. Heater temp and air temp didn't feel right, sometimes not enough heat, other times too warm. Could not regulate the temperature well, plus with all the leaky windows, maybe that was the best it could do under the circumstances. Best part of the room was it was upstairs and the view was very nice, if you ignored all the noise from the staff maintenance area. The breakfast buffet was okay, slight variation each morning but the wait staff was not very friendly and not attentive at all. One coffee refill would of been nice, which most of us had to ask for and half the time they never came back. If they were real busy, we could understand but being close to the kitchen area, you could hear them talking and not attending to the clientele. Will not be going back anytime soon.

Check-in was smooth. I was fortunate to get an upgrade to Executive Level so breakfast was complimentary, and we stayed on the top floor. Thank you, Katherine!! Our room faced north and had a great view of the beautiful mountains. Very nicely decorated room, spacious, very firm bed (my wife liked it better than I did), comfortable settee. Beautiful walk-in shower (no tub). Breakfast buffet was fine but not great (lower-quality bacon, instant eggs vs real, good fresh cut fruit and pastries; they also had potatoes, cold cereal, oatmeal, and more). They did have excellent chicken wings at dinner time at the on-site restaurant. Overall we found the staff to be pleasant, providing good service. It's a fun hotel visually, has glass elevators, and it was a good value, even before the generous upgrade.

The room is large and the bathroom is large. Clean and tidy, staying is not bad. Located in the University of Arizona campus. At 6 o'clock in the morning, the sound of construction work began to come, with a little noise. . 20 minutes drive from Tucson Airport, no traffic jam, very convenient. There is a lively dining street and supermarket behind the hotel.

I enjoyed my staycation here very much. While some reviewers observe that the hotel is old and dated, in general, that was not at all my experience (except for the drapes in the room which may have been from the last century). Fact is - this IS an old hotel and a Tucson landmark. My room and balcony were comfortable, clean, and pleasant. The soaking tub was delightful. My room overlooked the pool (salt water!) which added to my enjoyment. The bed was comfortable as were the chairs, large ottoman, and small sofa. I liked the computer desk. The grounds abound with native plants. I don’t play golf, but I understand that it is an excellent course. Only one of the two pools was open due to Covid restrictions, but it was thoroughly delightful and there was plenty of shade from umbrellas, decent lounge chairs, and some comfortable outdoor upholstered furniture available as well. I did not use the spa or fitness center, so I can’t comment on that. A few negatives in my book, though. First, the hotel is nowhere near ADA compliant. I understand a major upgrade is in the works so hopefully those issues can be addressed. Second, I think it’s ridiculous to charge for self-parking. Third, the hotel was not following the current CDC guidelines for indoor masking. The few times that I actually had to go into the lobby, I was the only person wearing a mask. When I compare that to a recent stay at another local resort where every single staff person and most of the guests I saw indoors were masked - I think that is inexcusable. Finally, the tv selections are heavily skewed to sports of all kind to the detriment of entertainment. Finally, the bed linens were pretty tired. Overall, I think the Omni Tucson is delightful. I would not hesitate to return or to recommend it to my friends. I look forward to the unveiling of the new and improved resort.

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We had to get out of an apartment asap I am extremely allergic to mold and needed a place to stay for a week til we figured out what to do next. It was so nice there! The people who work there are lovely, I loved the staff, they really care and are genuinely good people and make you feel at ease and cared for. The rooms are clean and spacious, the pool and hot tub is clean, it is nice and quiet. I slept so good and got the rest I needed there! I highly recommend it!