Hotel Locanda Al Pomo d'Oro

My wife and I stayed here at the end of a self-guided bicycle tour. The hotel facilities were very nice. Everything was clean, breakfast was delicious and beds were comfortable. But, the primary reason I'm writing this review is the absolutely outstanding customer service we were provided. We mailed a package on our last day in Italy. There were multiple problems of our causing with that mailing. The hotel staff repeatedly assisted us in solving our issues with the package. They continued to assist for over a month after we left the hotel. They had zero responsibility for our package, but helped us each time we emailed them. We greatly appreciated their assistance and wanted everyone to know about these good people.

Really lovely location near one of main squares. Smart room with view of Slovenian hills. Highlight was breakfast with delicious cakes and eggs on terrace looking across to distant hills. Seemed that used for local business people to stay. Found nice swim spot near river. Only slight reservation was that it felt a little impersonal, which may have been as we only stayed one night.

We stayed here for 5 nights as part of a cycling trip around the area, we found the staff delightful and helpful. It is a family owned hotel, and has been in the same family for 80 years. Breakfast is served by the staff, no buffet, local San Danielle prosciutto cheese, eggs anyway you want. We had half board and evening meals were provided by a restaurant in the main square a few minutes away, which worked very well, you got to see what’s happening and the menu had enough selection to keep you happy for several visits The cycling routes in Collio through the vineyards were wonderful, into Slovenia for a day, all very beautiful

Accommodated the entire hotel for my daughters wedding in August 2022. The hotel staff couldn't do enough to help. In the run up to the wedding they ensured everything was expertly arranged and the check in process was quick and easy. The staff are amazing, polite and so friendly nothing is to much trouble. They even bought the Newlyweds a wedding gift! How generous and thoughtful Breakfast was perfect and the views from the terrace are incredible. The hotel is spotlessly clean and comfortable. It is centrally located to explore Cividale centre and quick access to the train station for day trips away from the centre. Highly recommend this hotel if looking for a superb location in a beautiful town with traditional Italian values. Simply perfect.

Al Pomo d’Oro is perfectly located in the lovely town of Cividale, steps away from the pretty vibrant town square. The hotel was clean and comfortable and the staff was so welcoming and helpful. Breakfast was freshly prepared and served on the sunny outdoor terrace. Highly recommend staying here for a base to explore the region!

We stayed here the first week of September 2021. This was our first visit to Cividale. First of all, the staff was courteous and helpful whenever we had questions. They made us feel very welcome. The room was clean and comfortable with a great view of part of the town and the countryside and the mountains beyond. It didn't have a kettle but one was provided on request. The location was great for us. It's a 15-20 minute walk to the station and it's in the historic center. The breakfast was excellent with meats, cheeses, sweets, bread, yogurt, and even eggs cooked to order. Because of Covid, breakfast is served by the staff rather than buffet style. You won't go hungry. We would not hesitate to stay here again.