Palm Cove Motel

I didn't expect a Kiosk (machine) with another person on the screen/web cam from another side of the world to check you in the hotel. Maybe I'm old fashion. The shower towels were dirty, but there are extra towels in the game room where we checked in. Decent to stay for a night and don't expect much.

Extremely unsettling to check in to a motel via a kiosk and not a live person to work with. Not sure If person on screen was real or AI. Supposed person told me they were located in Wisconsin. Motel was in FL! To weird. Never going back.

Loved the virtual check in experience. Super smooth and communication to my mobile was excellent. I wish more hotels did this!

Didn't have a key . Had to go to the front everything. 1 raggedy towel, no room service. No fr I nt desk, it was a remote kios. Toilet broke. Don't walk away, run away

The room was very clean. The room was decorated nice and modern and the bed was very comfortable. Unfortunately the TV did not even turn on and the door was coming off of its hinges. We asked if someone could possibly come to look at the door and replace the TV. No one came. We were very busy in our short 2 day visit so these problems did not have an impact in having a great time. This cute Motel has great reviews and we think that this is something that happens. We would stay again and give it another chance.

I was staying one night, one adult. It was perfect. Great price and not too far from the airport. Room was small, but clean. Great for me.

Property is spotless! Room was huge and extremely clean! Checking in with a kiosk was different I must admitt however it was so easy! What they don’t tell you is that there is a deposit for incidentals that is required (I wasn’t prepared for this and had to leave and come back to continue my check in). Parking lot has numbered parking spaces to match up with the rooms which was really nice. Internet needs work as it kept kicking me off while I was trying to get some work done, frustrating enough for me to give in and use my personal hotspot. Check out was easy as well fast and efficient! I definitely will be returning for another stay soon as I’m relocating to the area and looking for my new home. Amazing little place!!

Prince was very helpful! The kiosk system they use was quick and easy. When there was a minor issue with the lock code prince was able to help immediately based off of each room having its own ring camera. Loved the Palm cove motel and will definitely recommend to others. It’s one of my favorite places to stay. I’ve stayed at least 10 times already. It’s always clean. No bugs ever. Always clean towels . The game room is so much fun. Offering a pool table which me and my boyfriend use every time we stay. Thank you for such a great place to stay.

The room was fresh and spotless. However, it took multiple phone calls to get access code to room; it then had to be changed several times as it did not work. On the second night the television was not working. After 90 minutes on the phone it was deemed that it was no longer working. On both instances I was speaking to someone offsite. Both were very apologetic and understood my frustration. I would like a partial refund.