When you arrive, the hotel smells very strongly of flowers, either you love it or you hate it. The check- in was very bizarre. Only two small tables that look like they are part of the bar, serve as the check in. You don’t feel very welcome. We went to the bedroom, it was fine. Nothing special but still with carpet. Bed was fine, a bit hard. Okay bathroom but on the small side. Remember this hotel is by the motorway so quite noisy even with the double glazed windows closed so don’t forget your earplugs if you are a light sleeper. When it was time for the pool, we went to get towels form reception. (We are a family of three). We ask for the towels and the receptionist said : it’s only 2 towels per family. I laughed and thought it was a joke. After a calm 1 minute discussion and offering to give feedback to the hotel director about this nonsense rule, the receptionist preferred to give us 3 towels. Beware if you don’t stand up for yourself and ask a towel for each guest, you will have to share wet towels. Then worst was the quality of the food at the Novotel restaurant. We ordered a burger but asked for the cheese to be removed. The waiter literally said that the food is pre-made so that was not a request that they could fulfill. The overall food quality at dinner was worse then McDonald’s (where at least you can customise your food). Breakfast was okay, no complaints. Checkout was still on the small table but was okay. I was fooled by the idea of having a pool and now I know that I will not come back to this hotel again.