If you have an appointment at the Cleveland clinic, this Holiday Inn is great because shuttles go directly to various buildings in the complex. They have a restaurant which is great and a snack bar when the restaurant isn’t open, also great. The rooms are large and comfortable. I will say that I found a roach in my bathroom, a live one, but that sort of thing can happen. And weirdly on one day there was a guy who looked as if he might be homeless eating lunch he had bought the snack bar between the two doors of the lobby. I was told he was actually a hotel guest and was autistic, which would seem to indicate that he was a long-term guest if they knew that about him. There was also a redneck woman in the snack bar who yelled at me because she felt that I was not sufficiently respectful to the snack bar attendant. She made a real public scene, in fact. I later went back and asked the attendant if I’ve been rude and apologized if I had. She said she didn’t know what that woman was talking about and had thought that it was some sort of performance thing between friends. so aside from the roach, I guess my complaint is more about the hotel guest than the hotel itself. Let’s put it this way: I would stay there again if I had to go back to the clinic. Oh, one more thing the dove products they use for lotion and soap, etc. smell perfectly awful.