Embassy Suites by Hilton Baltimore Hunt Valley

Love Embassy Suites! It has a feel of upscale hotel without the pretense. The staff on all levels were wonderful! The parking billnig system needs to be reevaluated at the Hunt Valley Cockeysville MD site- very confusing.

The trip was lovely every moment bomb happy hour

Really nice hotel. Only issue we had was the refrigerator had no knob and the heat wasn't working.

The check-in staff & breakfast staff were excellent. The facility needs updating. The cleaning staff did a POOR job with cleaning our rooms and there were plates of old food sitting by the elevator for over 24 hours. I am glad we packed out own towels, because all the towels had hair on them

The rooms are very clean but the bed is hard. All of the staff in the food service area and bar are amazing. The lady who makes the omelets and waffles is friendly and makes a great omelet. The main issue I had was there were unsupervised children running everywhere and no one said anything. They were playing on the elevator and throwing things over the ledge at people on the bottom floor. I said something to the staff at the desk but I don’t think they cared. I definitely think there should be standards about how many people fit in a room. On a positive the hospitality hour is very nice and again the wait staff is amazing. We ordered wings and they were delicious. It’s a very nice hotel just needs to control the environment.

Breakfast was terrific. Everything was fresh and delicious. Omelet bar was great. They offer a big variety of breakfast foods

Spacious/clean rooms and very friendly staff. The breakfast was such a treat and the happy hour was delightful. The elevators were a bit slow would be my only complaint!

The room was lovely and clean but the elevators were the worst. It took us 3 minutes to get an elevator because 1 was out of service and the one in service would go to the 8th floor first no matter what button you pushed. The luggage trolleys had flat tires so they were hard to maneuver.

Checked in at 11pm with hubby & kids. Front Desk was very unfriendly. Unhelpful. Full of attitude. I shall keep her nameless. Rowdy guests well into the night. Drunk. Smell of **** in the hall. Bathtub had hair in it! 2 washcloths. Drapes would not close all the way in order for light not be able to come in. Air conditioner loud as a train. Good thing we checked out by 7am. Will never ever stay ever again. And would not recommend it to anyone. Save your $200+