Reviews of Ibex River Resort Pollachi

Response from Property: Dear Sneha, Thank you for your wonderful review! We’re so happy to hear that you loved your stay with us and enjoyed the calm, peaceful atmosphere and beautiful river views. It’s great to know that you found the rooms well-maintained and our service up to the mark. Your kind recommendation means a lot to us, and we truly hope to welcome you back soon for another relaxing getaway at Ibex River Resort, Pollachi. Warm Regards, Team Ibex Resorts

Response from Property: Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you and your family had a pleasant and peaceful stay with us at Ibex River Resort, Pollachi. It’s great to hear that you enjoyed the quality and taste of our restaurant food. Your kind words about Mr. Abhishek and the reception team for their guidance and support truly mean a lot, and we will be sure to share your appreciation with them. Thank you for your encouragement and support towards our team. We hope you will recommend us to your friends and family, and we look forward to welcoming you again for another memorable stay. Regards, Bernaed Christopher Head of Sales & Marketing Ibex Resorts

Response from Property: Dear Guest, Thank you for sharing such a detailed and wonderful review! We’re delighted to know you enjoyed the hospitality, warm reception, and the support from our co-operative team. It’s great to hear that you loved the lush green surroundings, riverside experience, beautiful mornings and sunsets, as well as activities like the campfire, magic show, and bullock cart ride. We’re also happy that you enjoyed the vegetarian food at Aqua, especially the breakfast options. Your special mention of Lathif at Reception and Kumaresan at Aqua means a lot to us — we will surely share your kind words with them and the entire team. A special thank you for appreciating the complimentary baby food prepared during your stay. We’re glad the dal khichdi was enjoyed and we’re always happy to take care of our little guests with love and comfort. We look forward to welcoming you again soon! Regards, Jeril James Director Operations Ibex Resorts

Response from Property: Dear Guest, Thank you for sharing your wonderful feedback! We’re so glad to hear that you and your family had a comfortable stay and enjoyed the riverside location, cleanliness, and food. Your kind words for Sudharshan are much appreciated — he’ll be delighted to know his friendly service made your stay even better. We truly appreciate your recommendation and look forward to welcoming you again soon! Warm regards, Team Ibex Resorts

Response from Property: Dear Guest, Thank you for sharing your detailed feedback. We're delighted to hear that you enjoyed the peaceful location, spacious rooms, river views, and the food at our restaurant. It's especially heartening to know that our team made a positive impression on your stay. We truly appreciate your honesty regarding the hanger incident and understand your concern about the replacement cost. We'll certainly review our pricing policies to ensure they feel fair and transparent to our guests. Your note about the pulkha pricing has also been taken into account—we’ll work on making menu pricing clearer to avoid surprises. Your constructive comments help us improve, and we're grateful for your candidness. We hope to welcome you back again soon for another relaxing stay. Warm regards, Team Ibex Resorts

Response from Property: Dear Guest, Thank you for your kind words! We’re so glad to hear that you had a pleasant stay and enjoyed the atmosphere at Ibex River Resort, Pollachi. It’s wonderful to know that the food was to your liking and that the kids had a great time with the games and activities we offer. Creating joyful experiences for families is something we truly value, and your feedback means a lot to us. We hope to welcome you and your family back soon for another enjoyable stay! Warm Regards, Team Ibex Resorts

Response from Property: Dear Sasikiran, Thank you for taking the time to share such a detailed and thoughtful review of your stay at Ibex River Resort. We’re truly delighted to hear that you found the resort serene and well-maintained, and that you enjoyed the comfort of our rooms and the fresh, flavorful food. Your kind words about our gardens, ambiance, and seamless service mean a lot to us. A special thank you for recognizing Rekha and Santhi from our housekeeping team — we’ll be sure to pass on your appreciation to them. It's always encouraging for our team to be acknowledged for their hard work. We’re glad you appreciated the small gesture at checkout — it's our way of saying thank you for staying with us! We do hope you’ll be able to return for a longer, more relaxed visit in the future and explore everything the resort has to offer. Warm Regards, Team Ibex Resorts