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Brook Red Lion Hotel Guest Reviews
3.5/5
52 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.5
Amenities3.5
Service3.6
Cleanliness3.5
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All reviews(52)
Positive reviews(8)
Reviews with photos/video(2)
Great service(5)
Negative reviews(1)
Mary-Belle Roberts
Standard Double Room with Double Bed
Checked in Oct 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
Friendly helpful staff, large rooms, beautiful decor, amazing value for money
YiFan
Standard Double Room with Double Bed
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
good travel
Guest User
Standard Room with Single Bed
Checked in Mar 2024
Solo travelers
1 Reviews
2.7/5
Posted on Mar 24, 2024
On the plus side the breakfast was great, the staff were friendly and the hotel is in a superb central position. However, the room was very dated and didn't appear to have been refurbished since the 1980s. It was absolutely filthy with thick dust and dubious stains, the ancient mattress didn't fit the bed properly and had springs coming through it. The shower was the polar opposite of a power shower and only produced a lukewarm dribble. The tea and coffee was never replenished and the single tiny teacup in the room wasn't replaced with a clean one for the entire stay. The walls are paper thin so it was possible to hear everything going on in the other rooms. I wouldn't stay here again.
natassja
Standard Double Room with Double Bed
Checked in Jan 2024
Family
1 Reviews
4.5/5
Great
Posted on Jan 14, 2024
Super friendly and warming staff.
Breakfast was great
Comfy beds
Hugo
Standard Twin Room
Checked in Aug 2022
Family
1 Reviews
4.7/5
Amazing
Posted on Sep 12, 2022
Great hotel with a lot of history to it, and as such a very nice place to stay at. Friendly and approachable staff. Unfortunately, I had booked two rooms without adequate facilities; one room did not have hot water and the other had a malfunctioning shower. Could have been bad luck, and I suspect the hotel management to be able to fix this issue.
Guest User
Standard Twin Room
Checked in Jun 2022
Couples
1 Reviews
4.7/5
Amazing
Posted on Jun 19, 2022
NO LIFT and plenty of stairs - Certainly not for people with limited mobility quite a few stairs to get to your room.
PARKING across the road at the George Hotel £10 for 24hrs
Breakfast not the best could be slightly larger.
K
Guest User
Standard Double Room with Double Bed
Checked in Feb 2022
Couples
5 Reviews
4.7/5
Amazing
Posted on Mar 12, 2022
Great place to stay if you are without kids.
Anonymous User
Standard Double Room with Double Bed
Checked in Jun 2024
Business travelers
1 Reviews
3.0/5
Posted on Jul 16, 2024
The facilities are still very complete, the service attitude is also very good, but the roof is leaking, etc.