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Hotel Mondial am Dom Cologne - MGallery
4.2/590 Reviews

Hotel Mondial am Dom Cologne - MGallery

Cologne City Center Cologne|0.74km from EL-DE Haus
Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko
Dorint Hotel am Heumarkt Koeln
4.4/5107 Reviews

Dorint Hotel am Heumarkt Koeln

Cologne City Center Cologne|0.78km from EL-DE Haus
Sadly this is NOT a 5 star hotel and I don’t even know how they got that rating. They may have been at one point but unfortunately my experience there was not of a 5 star hotel. The staff was very friendly however the hotel itself was very underwhelming. Upon arrival there was a paper stuck on the elevator saying there will be no water after midnight for the next 3 days . We then got a room on the 6th floor which had a nice view of the street, however at 8am in the morning we were woken up by drilling sounds from a floor above us and when we complained to the staff they said there was nothing they could do about it, we then finally got moved to the second floor, but the furniture in that room was so old rusty and outdated in my opinion. My boyfriend wanted to go take a nice swim in the pool that is advertised on their website only to realize that using it is an extra charge as the pool does not belong to the hotel. The pillows we had were also very bad, usually you get a set of about 2-3 pillows in 5 star hotels but we only got 1 flat pillow each which was very uncomfortable to sleep on. Sadly the only good thing about this hotel is that it’s very close to everything, about 5 minutes to the main station and the supermarket is right across the street as are most restaurants. The Rhein river is also quite close. I believe the hotel has a lot of improvement to do but it seems they are not even considering improvement any time soon. After the not so great experience we had we thought maybe they might offer some sort of compensation but nothing was offered. Once again this is really not a 5 star hotel so don’t be fooled.

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Breakfast

Centro Hotel Arde
3.8/558 Reviews

Centro Hotel Arde

Cologne City Center Cologne|0.2km from EL-DE Haus
This is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.

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Explore Guest Reviews of Hotels in Cologne

Searching for hotels near EL-DE Haus? Compare room rates and reviews to find your ideal stay.
Hilton Cologne
4.4/5115 Reviews
Cologne City Center
was told after checked in that they were undergoing water piping in midnight and bo water from 11pm to 5am next morning. wish they had posted this when made the booking. other than that, it is always my favorite hotel to stay at in Cologne. location is excellent, 300 meter to central station and city center.
Stadthotel am Romerturm
4/529 Reviews
Cologne City Center
Awesome hotel in a good position, rooms are really clean and tidy it's so quiet place good for relaxation after a long day walking, food amazing. Near to hotel you have a few pubs where you can goo late at night to get few drinks.
25Hours Hotel Cologne the Circle
4.3/568 Reviews
The design of the hotel is very special, being housed in an old insurance company’s head quarters. The theming around space is very cool without feeling cheesy or over the top. Very instagrammable elevators! We arrived late but the front desk team was ready for our arrival. The friendly front desk team member got us a generous upgrade to a larger room facing the dome! The room was spacious with an integrated bathroom with a large shower. We loved the modern design of the room. Everything you might need as available, free minibar, desk, plenty of space, big TV, many windows, live plants. We went to the bar for a drink, there was a big group having drinks and the staff was busy but still friendly. Drinks were decent! Breakfast at Neni was delicious, with loads of choices and very high quality! We would have expected some other Middle Eastern specialties than hummus. The breakfast is 100% self service so there was almost no interaction with the staff. But the little contact we had they were very friendly! For a breakfast without any service I would have expected them to be more attentive when cleaning plates/ setting up tables. Check out was quick an really friendly. Still my favourite 25hours Hotel in Germany so far!
Classic Hotel Harmonie
4/576 Reviews
There is an underground parking lot for parking, it is chargeable, the hotel breakfast is OK, we live in the newly renovated one, the window is just across the church, very beautiful, the room is very new and very good.
Dom Hotel am Romerbrunnen
3.2/59 Reviews
Cologne City Center
I thought it was a hotel room, but found out that I rented the entire apartment. There is a restaurant, but no tableware. It is very spacious, close to the station and close to Cologne Cathedral.
Excelsior Hotel Ernst am Dom
4.5/562 Reviews
Cologne City Center
The hotel is right next to the Cologne Cathedral, and there is a great restaurant downstairs, next to the train station, the traffic is very convenient. The room you stayed in was very spacious and you could spread out your suitcase at will. Drinks in the minibar are free and good value for money. The reception staff were friendly and happy to answer questions. The bellmen are also friendly. Parents stayed very satisfied.

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Cologne Travel Guide

Planning a trip to Cologne? New and popular hotels in Cologne recommended by Trip.com. You can stay 3-5 days at hotels in Cologne without running out of things to do. Cologne is a city with tons of tourist attractions. You'll never want to leave!

For those traveling for business and tourism, Cologne Bonn Airport is the preferred choice when visiting Cologne. It's easy to reach Cologne. The city can be reached by plane, train, and car.

There are 304 hotels in Cologne on Trip.com, including luxury, boutique, and budget hotels. Cologne has high quality and low-priced hotels. You can spend one night at a nice hotel for only 94 USD. There are 6 five-star hotels in Cologne at an average price of 169 USD per night. There are 62 four-star hotels in Cologne at an average price of 112 USD per night. There are 103 three-star hotels in Cologne at an average price of 89 USD per night. There are 23 two-star hotels in Cologne at an average price of 68 USD per night. There are many well-known chain hotels in Cologne. Novotel is the top choice of many travelers in Cologne. If the comfort level of your trip is important, there are many choices in Cologne, such as hotels under the Novotel brand. Pullman Cologne in Cologne is a favorite among Trip.com users. If you're still unsure, Trip.com recommends Hilton Cologne.

There are quite a few famous attractions in downtown Cologne, such as Gross St Martin, Cologne City Hall, Old Street along Rhine. If you want to spend a fun vacation with your family, locals recommend visiting Brühl. The most famous attractions locally are Koeln Triangle, Eigelstein Torburg, Cologne Cathedral. Commercial areas like Rolex Deutschland, Hohe Strabe are ideal places to buy souvenirs.

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