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Metro Port City Hotel
3.5/56 Reviews

Metro Port City Hotel

Colombo|0.89km from Children's Park
I have been here for long vacation and untlimately ends up being in thia hotel longterm. This is hotel has no customer service, bizzar laguage been used by the receptionist cum cahsire. Managemt dont care about the customers, they all belive what the reseptionests says. No water, literally there is no water . Specifically towerds in the evening No hot water at all. If you need to have a wash you must call the receptionist and inform . The evilish receptionist name call Janani calls you at 7.30 am and if there is adelay then thats theend of the story. They charge big but not nevern giving daily complimentry water bottles even. If you stay for one night and the bed.linon is good then they will flip the covers upside and down and prepare fro the next customer airrivals. Complimentry towels offerd to customer is beenused to wipe the toilet .customer used towels been used to cleen toilet.floors after wasing the lavatory . No room.service for two days . As per hotel policy they dont change or clen the rooms for days if customer staying. Broken toilet equipments. Most of the rooms in the hotel has cheap hotel itmes such as ,beds and stiff sprin metress ,toilet equipments and ect .is not upto a standerd . Dingy elivator workes sometime and sometine its dont . Per room.one bedsheet and two soft pillows have been given even if there is two custowes stay at room. Overall this place is a horrifying experiance for me .though you have paid money, this is a place you cant expect customer service , they priorities money on the meantime customer is been treated very very bad . Starting from managemnt to ground level staffs . Last but not least price point they selling such a low scaled hotel really high. hence i would like to request tripasvosor to re evaluate the service standerds .

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Explore Guest Reviews of Hotels in Colombo

Searching for hotels near Children's Park? Compare room rates and reviews to find your ideal stay.
The Den 23
4.5/518 Reviews
Extremely clean rooms. Located on a side street and therefore very quiet. No street noise to be heard, no strays barking all night and very helpful and super friendly staff. This is my second time here and certainly not the last. A good start for those arriving for their first nights.
Port View City Hotel
4/542 Reviews
The Western breakfast was great. I could eat it every day. The room was clean, but there was a problem with the door lock design. After entering the room, I had to use a mobile phone to light and light to lock the door! Very inconvenient! The room was very noisy on the street the first night, it was much better to change into it later!
Hilton Colombo Residence
4.3/579 Reviews
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean and stylish. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
The Kingsbury Colombo
4.2/579 Reviews
World Trade Centre
I contacted the hotel to make a confirmation for my brother-in-law's anniversary dinner and was connected to Chamath Gamage, who supported me with a positive attitude & extended to help me out with the reservation since it was a special occasion at the hotel too where seating is limited. Thus being so Chamath reached out to Mr.Denver to seek advise. Within a span of 30 minutes Chamath called me back & confirmed informing me that the reservation is successful & the hotel could have my brother-in-law & his wife to enjoy their anniversary evening at the hotel that evening. I am grateful for Chamath for making the service matter along with a supportive team who was able to facilitate our request midst the special occasion. I wish Chamath & Mr.Denver Good luck in all endeavors to carry out the positive service mindset to all customers they meet.
The Galadari Hotel, Colombo
3.6/541 Reviews
World Trade Centre
A hotel in front of the Parliament in Colombo, the capital of Sri Lanka. Just a few minutes walk to the beach. Opposite the seat of parliament. The hotel environment is good, not much worse than the Hilton behind. But for half the price.
City Beds Colombo
3.2/55 Reviews
World Trade Centre
Conveniently located near Colombo Fort Station. The staff is kind. The facilities are a bit old, but I was convinced from the accommodation fee.

Frequently Asked Questions

Colombo Travel Guide

New and popular hotels in Colombo recommended by Trip.com. Book your hotel on Trip.com for an amazing travel experience. Colombo is a city with tons of tourist attractions. You'll never want to leave! While traveling to Sri Lanka, Colombo is one of the most popular destinations.

For those traveling for business and tourism, Bandaranayake International Airport is the preferred choice when visiting Colombo.

You don't have to worry about accommodations when traveling to Colombo. Here, there are more than 389 hotels for you to choose from. When looking for hotels in Colombo, there are likely good options at a nightly budget of just 59 USD. There are 14 five-star hotels in Colombo at an average price of 123 USD per night. There are 40 four-star hotels in Colombo at an average price of 75 USD per night. There are 56 three-star hotels in Colombo at an average price of 56 USD per night. There are 21 two-star hotels in Colombo at an average price of 31 USD per night. Colombo has many well-known chain hotels which are suitable for both business trips and vacations. In Colombo, chain hotels such as Ramada are one of the top choices among travelers. Ramada is the top choice of many travelers in Colombo. A popular hotel in Colombo, Cinnamon Grand Colombo is also one of the highest rated. If you're still unsure, Trip.com recommends Cinnamon Lakeside.

If you stay at a hotel in downtown Colombo, nearby attractions like Temple of Sri Kailawasanathan Swami Devasthanam Kovil, Beira Lake, Excel World Entertainment Park can be your first stop. For short trips in Colombo, Kitulgala white-water rafting, Goldi Land Travels are all good options. The most popular attractions for tourists in Colombo are Thusare Talking Hands, Mount Lavinia. With a developed commercial area, visitors can head to Arpico Super Center, House of Fashions, ODEL Mall for a great shopping experience.

Average Temperature

• January to March: 29.17°C during the day, 24.97°C at night

• April to June: 29.62°C during the day, 26.68°C at night

• July to September: 28.81°C during the day, 26.29°C at night

• October to December: 28.44°C during the day, 25.04°C at night

Average seasonal Rainfall

• Spring: 86.3 cm

• Summer: 274.3 cm

• Autumn: 162.27 cm

• Winter: 318.37 cm

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