Mr & MRS Smith Paradise Road Tintagel Colombo

This was the last hotel I stayed in for 2 weeks in Sri Lanka and the only hotel I was extremely dissatisfied with. The first is to check in. Although the sri people's movements are slow, the hotel's checking is really fast. Usually, I take the passport for verification, and then I can go to the room to rest after signing, but this hotel asked me to sit outside. Every time I ask if there is any love question, I always answer one minute, two second, right now. And there is nothing to do waiting outside, the hotel fee is very small, and it is clear at a glance. The photos on the Internet are as big as those on the Internet, and I don’t need to take anything. Then, the hotel staff turned me down when I was out for dinner, and poured out the Chinese medicine I had soaked before I left. Because it is an outbound trip, I dare not bring too much traditional Chinese medicine. I have been drinking sparingly during the trip. This time it is the last night of the trip. When he came back, he had poured it all out and collected all the glasses. What's even more ridiculous is the way they dealt with the problem. I went to the front desk to complain, and the glasses guy stood up and admitted that he had taken the room for me. When he heard that there was an accident, he just ran away without any apology at all. There were four or five staff members beside me, and they all looked at me with their hands in this way, and none of them came over to say sorry. I was wondering, this is not the tea bag from your hotel, but the leaves I brought with me. Since you don't understand why you insist on touching my stuff, and you're being smart, help me deal with it! Moreover, the so-called most luxurious hotel in the country handles problems like this! ? And after traveling in Sri Lanka for two weeks, I don’t need to worry about their air-conditioning being too cold and bring a coat. There are very limited natural resources everywhere, but this one makes me shiver every time I enter the door. The coat was found. Is this the configuration of a luxury hotel? If so, please take a look at these basic details and how their hotel does it. Picture 1, the concave shape of the hotel puts the candle holder in the room, but it is broken, and the damaged side is still facing outward In picture 2, the hotel only provides one kind of super thick pillow to the guests, which is so thick that even the pillowcase can't fit. Double mattresses cannot avoid mutual interference when turning over. Picture 3, we can only ask the front desk in the middle of the night to ask for a small pillow for the baby, which is about the same thickness as adults. Turns out they found a dirty pillowcase that didn't fit Picture 4, the sheets of the extra bed, we looked carefully after dawn the next day, there were many stains on it (the blood was shot to death a mosquito) Picture 5, please see how the mosquito net on the big bed is installed. PS, the mosquito net on the other side is mopping the floor. In addition, there are still many unsatisfactory details, such as the lack of a driver's cab, which made our driver look for a place to live at night, so that he could not take us out for a stroll. The depth of the swimming pool is not listed. It is estimated that the two ends are at least one meter, and the middle is even deeper. It is in a secluded backyard, and no one walks by at all. It is under renovation next to it, and the smell is very strong. Even our room has a strong smell as long as we walk in the direction other than the lobby, so we let the baby swim for five minutes and quickly got up and cleaned up. The surroundings are not great, you can't walk to any clean and interesting places, and it's not even very safe to walk (narrow roads). Waiting for breakfast in a luxurious restaurant is too troublesome. Because we had to catch a plane at noon the next day, we specially took care of the meal at 8 o'clock in the morning the night before, but because we didn't sleep well at night, we arrived at the table at 8:10, thinking we had something to eat, but we actually ordered food ( Then you told us last night that you want to order food, let us order it in advance?!) No accident, when the driver came to pick it up at 8:30, our meals were not ready yet, but fortunately we brought fresh food with us Bags, packed to eat on the car. Looking back at the hotels I have stayed in before, I have never been disappointed in hardware and software. This home is truly one of a kind. The night before, I was even more impressed by the castle hotel where I stayed in Galle. The lobby was full of mosquitoes, but there were no mosquitoes in the room. There are only four staff in total looking after all the guests, all organized and responsive. This Paradise Hotel is really simple. There are about a dozen staff members standing in the hall, and they don’t know what to do when they walk around. Finally, a reminder that the restaurant does not have the legendary 30% service charge, but the price is on the high side. I don’t know the taste, because we found a super delicious Vietnamese restaurant next to it, with fried green leafy vegetables and bean sprouts. The beef is also very crispy

British style, meticulous service, high-end hotel, well deserved