On Thursday April 2nd upon checking out, I ask the young lady at the desk when will I be receiving my deposit back for my room and she stated that the manager needs to check the rooms 1st and that afterwards if everything is good I will receive the refund, I then asked if it was okay that she ask her to go while I was still there because I don’t live in that state so I can get my refund back. So the manager went came back downstairs and then whispered something in the lady ear as I was standing there. The lady at the front desk then stated that she had to go to the room to check saying that the manager smelled smoke. I then said let's go please we both proceeded to go upstairs to the room the lady checked, I said to the lady 1 you’re accusing us of smoking in the room which I booked 2 rooms it was my nieces 10th birthday and 1 I don’t smoke and neither do the kids I had in the rooms smoke so please do not accuse me of that she then stated that oh the manager has a sinus problem so why are you allowing her to check the rooms I ask. I was very upset and highly disappointed that this happened to me because I would never. Next time be more careful with how you treat your customers
