Home2 Suites by Hilton Columbus West

Good hotel option.

Pet friendly hotel that was super clean, had well equipped rooms, nice grassy area for dogs to walk around, excellent breakfast, and 24 hr coffee/tea station. Staff was courteous/efficient and at check-in.

Parking was great and there was security on site, which was awesome since we had a uhaul with us. The front desk clerk was super helpful and amazing! Stayed 9/27/25 and checked in after 10pm, after driving almost 8 hours with 2 small kids.

Terrible customer service I reserved and paid for the reservation for my 19-year-old son traveling by himself. The hotel refused to honor the reservation because he was under age 21 to make matters worse. They refused to refund what we paid for the room basically stealing our money.

Booked room on *******, arrived with family and was told on top of the ******* rate as well as taxes that additional $15 dollars before I could check in since ******* rate was less than the room rate required by the hotel. On top of the room that was booked was for a King studio suite however when arrived was given 2 queens, when asked why the change no reason was given as we had called to verify 2 king studios were in fact available prior to booking.

Really liked the lounge/breakfast room. Large space with lots of comfortable seating options. The suite was great for 2 friends traveling together. Privacy for both travelers. Sofa bed was very comfortable. Bathroom had 2 doors. One from bedroom and one from living room. Nice open kitchen area with big fridge, dishes, silverware, etc. Room was super clean. Loved our stay.