Occidental Playa de Palma

Hotel was great. Reception staff were extremely helpful. All areas seemed to be very clean and tidy and our room was cleaned nearly every day. Not a lot of entertainment as out of season but "DJ Santana" was brilliant - always smiling and interacting with the guests. Also big shout to the bar staff Vasil, Jose and Marcus - kept our glasses topped up and knew what I was drinking after 2 days!! The food was exceptional and staff very attentive. All in all a great holiday. Hope to be back next year in season when everything is open.

Perfect location, spacious rooms, clean, nice breakfast. advantage of bike rental next to the hotel.

The hotel is in a location that is ideal if you want to enjoy the beach and pool and take a day trip into Palma. The bus to Palma can get very busy and takes 30-40 minutes depending on traffic. The apartment was good in that it had a lot of space and a simple kitchenette. Although we were on the bottom floor and had ants in our bathroom. The pool area is lovely and the staff are friendly and helpful!

We had an enjoyable one week stay at this Barceló, Occidental Playa de Palma. As far as value, I actually thought they made a mistake. I paid approximately US $160 a night for a one bedroom apartment- including breakfast and dinner (half-board). I can’t think of any location, one block off the beach, anywhere in North America where you can get a room for $160 a night, much less including meals. The lobby is beautiful and spotless clean as is the restaurant and bar. The staff was friendly and helpful. The only exception is one balding guy that was a little over weight, who was not unkind and worked hard in either the bar or on the restaurant floor. He spoke Spanish and German and had a habit of correcting peoples Spanish, but doing so incorrectly. It was a bit annoying as my family is native Spanish speakers, and I have been speaking Spanish for over 20 years. He is not a native speaker, but always feels the need to correct grammar —-which I’m totally accepting of, unless you are wrong in your interpretation and your grammar. I don’t know what the hotel rooms look like, but the apartment units we were in were very nice on the outside, but very dated on the inside. I would’ve easily given a five star rating if our room was in better condition. There were lightbulbs out, crooked pictures and lights, broken cabinets , and a microwave oven that must be 25 years old. I don’t even know if anybody uses microwave ovens anymore as we haven’t had one in many years. We would definitely stay here again if we were going to be hanging on the beach, which was very beautiful. If we were going just to enjoy the city, we would stay in old town which was remarkably large, beautiful, with tons of great shopping, bars, and restaurants. Overall- great job

Thin walls, very loud in the rooms, food ok- few vegetarian options and the food wasn’t served too hot. All in all quite ok for the cycling holiday, but would rather choose a different hotel in the future.

5 night trip, very lovely helpful staff, nice big apartment which could do with a little updating especially the beds, they moved every time one of us turned over. Thankfully we also had a sofa bed, which my husband slept on for three nights. Bathroom served it's purpose but quite dated. Lovely sunny balcony in March which was a big bonus. Food was perfectly edible, but not a great choice on the fresh grill. Good location for time of year as set back from the promenade, so very sheltered.

5 stars for @Dalina and @Michelle for the great atmosphere, the good mood and the great drinks at the bar :) The hotel is overall in a good spot 5 minutes from the „ballermann beach“ and you can take the bus to the main city or take a long walk along the beach to it. To see more from the island you have to rent a car but it is cheap so it is okay :)