Best Hotels in Condado

This was our first stay in this newly renovated “sister”hotel to the Condado Plaza Hotel across the street. I can easily say that this was the best Hilton Garden Inn I have stayed in. The location is just as you cross into the Condado section of San Juan heading east from the cruise ship terminals or at the end if heading from the airport (a $24 taxi ride). It’s a bit quieter than the heart of the Condado. The entire hotel is gleaming— a beautiful airy lobby that opens into the pool area, a breakfast restaurant, and a bar area. We lucked out on an upgrade to a high corner room with panoramic views of the ocean (picture attached) with a wrap around balcony. The room was nicely appointed and definitely upgraded from the previous property. This will be our new favorite when passing through San Juan on the way to adventures beyond. The only negative is the street noise on the side of the hotel but it was balanced by the view in my humble opinion— the view from the other side is of the lagoon also very nice.

Hotel location is good, about 10 minutes drive from the airport and the old town. There are also many restaurants near the hotel, which is very convenient. The sea view room is very beautiful and the overall environment is good. However, the hotel's overall facilities are not very new and slightly lacking. Environmental hygiene is not very satisfactory. After eating something on the balcony of the room, many ants came out and went to the room. However, ants are also normal in tropical regions. Secondly, Ctrip's fee does not include the resort fee, which is about 40USD per day. But when booking on Ctrip, Ctrip did not have to pay other fees.

Unfortunately, the high expectations I had for this place were lacking. First of all, I booked a deluxe room which included a TV in the room, sofa bed and was supposed to have its own entrance and privacy. As per the instructions on Hotels.com it stated that I should contact the property at least 24 hours in advanced for check-in details. I did just that and was met with a return message stating that I would receive the information prior to check-in on the day the reservation was to begin. Nevertheless, I didn't receive it until 4:15pm, mind you that the normal check-in times, as posted, are 3pm-10pm. Not only did I receive the check-in details about 1-2 hours late but also received a phone call with some confusing information. The lady informed me that my room had supposedly been ”overbooked” by the system and that my room wasn't available for my stay. That they would award me a room inside an ”apartment”, which is usually reserved for Airbnb and as compared to the deluxe room I had booked, included a larger space with a kitchen and other rooms which would be closed. I didn't really need a kitchen since I wasn't planning on cooking etc and was definitely skeptical and thinking how that happened since I had reserved the deluxe room days in advance and wasn't contacted for it at all. No other option was offered to me and I decided to go with it and give it a try... Unfortunately, upon arrival my skepticism was met with reality. All the access gates for the property are open, no locks, meaning anyone can enter the property at any given time. The only actual room which was open inside the ”apartment” didn't have all the amenities as the one I booked and the entire ”apartment” didn't have a single TV. Moreover, there were other people's belongings inside the room, ”apartment” and balcony, which in fact had a seating area but the cushions had been removed so it was useless. Another person's sandals, lighter and more surprisingly contraceptive pills were visible upon arriving. I found this to be unacceptable, specially during these times. I didn't feel comfortable and actually questioned the cleanliness and infection control, given that clearly no one had verified the lodging area and took care of the items which I previously mentioned. I felt unsafe at this time, not knowing if there was other people with access to the ”apartment”, given the fact that there were other people's items left in plain view. I contacted the property regarding the findings upon arrival and I didn't receive a response. I was confused about what to do since I definitely didn't feel safe and didn't know how to proceed since there's no front desk in the property. I never heard anything back and decided to vacate the property and seek lodging elsewhere. That meant having to pay for a hotel elsewhere and spend an additional quantity of money than we were expecting but it was a decision I made with my partner because ultimately we didn't feel safe!!!

There are not many Puerto Rico hotels to choose from on Ctrip, and the reviews are limited. Most of them are reproduced on booking. This hotel was chosen at random based on price and location. The hotel is quite old, the rooms are not big and clean, ten minutes drive from the old town, and there are some seaside highway scenery along the way. The hotel has two small swimming pools, which are mainly used to bring baby water. The beach in the hotel is very close, and a nice evening walk. Nearby restaurants, supermarkets, and Star Dad are available. There is a Chinese restaurant opened by Cantonese. The dishes are generally large but expensive, and three people eat ninety dollars quickly. Not recommended if there is no obsession with Chinese food. Breakfast at the hotel is not bad. If the requirements are not high, it is okay to eat enough. After all, the old breakfast is simple. After staying for two days, I got up to prepare for a bath the next day and found that there was no hot water. The parking lot is huge, $ 17 a night.

Ctrip is also enough. Originally, I had already set a room on Booking. I saw that Ctrip was a lot cheaper, and I retired the Booking. However, the so-called sea view room that was given to the store through Ctrip is a room in a room, and the TV wall of the other room is the bedside of our room. The TV and other sounds in the next room are clearly heard, which seriously affects sleep. The next day, I can only change the room. It is not the balcony room with sea view. I had tossed for a long time before and after changing rooms, and I was still in a bad mood. At the same time, the check-out also received a 142 knife ”Hotel Tax”. This tax order is not available, can you return it?

We spent one night here before a cruise. The hotel was clean and basic. They have one small elevator so be prepared to wait. It is a short walk to the beach, through a rough neighborhood. be alert at night. A rooftop area has pretty views with comfortable seating. There was no bar, but local stores do sell alcohol, so we purchased a few bottles of wine and beer to enjoy the sunset. Here on the rooftop they serve morning coffee and a continental breakfast.

I have had terrible service since checking in. I am a very patient and friendly person who has worked in the service industry and understands how important it is to be nice to hard-working people. At breakfast, I watched three tables come in after me, get serviced, and receive their food before I even got a cup of coffee brought to me and had my order taken. I finally had to go to the waiter stand and ask for my bill so I could pay in leave. Our room never got serviced for cleaning for an entire day even though we were out of the room from early morning till 4 o’clock. I just went to the bar and sat and was ignored by a waiter who helped people on either side of me. I finally got up and left after 30 minutes of saying hello, making eye contact and basically got ignored. I am checking out early and heading to another hotel. I had booked a full week here at the Ocean club. They seem to cater to everyone else around. Perhaps they do not want to encourage white middle age guys staying here. They may want to cater to the younger European crowd.

Just got back from 3 nights (7/1 - 7/4) at The Tryst. Overall, a great stay at this hotel. It's a boutique hotel located in the middle of Condado beach, and right on the beach. The location can't be beat. Was traveling solo so I got a smaller room not facing the beach, but I did catch a glimpse into an ocean facing room and it looked pretty great. Comfortable bed, AC was as cold as I needed, and working Wifi and tv. I will say the hot water was lacking for my stay, BUT I did not notify management, so it wasnt something that was as big of a deal. The main attraction is that there are free towels, beach chairs, and umbrellas for use for people staying at the hotel. The Wicked Lily is the only public beachfront bar/restaurant in Condado and made pretty good cocktails and had good views. It is a restaurant though, so you can't bring your own drinks to hang out there. Staff was nice, they were constantly cleaning, and I would stay here again. For the price, it's probably the best value you can get if you want to be beachfront. Look forward to the upgrades coming in the next few years (pool, decks, etc.).

Located in San Juan (Condado), Casa Wilson Inn is within a 15-minute walk of Plaza del Mercado and Parque La Ventana al Mar. This bed & breakfast is 2.2 mi (3.6 km) from Puerto Rico Convention Center and 2.4 mi (3.8 km) from Jose Miguel Agrelot Coliseum.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Mediterranean bed & breakfast include complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite from the snack bar/deli, or stay in and take advantage of the bed & breakfast's room service. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.Make yourself at home in one of the 13 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Here’s a brief summary of our family’s stay at Comfort Inn, San Juan for five days in August 2022. The GOOD – Location: It’s a 5-7 minute walk to the beach and the hotel offers complimentary beach towels, sun umbrellas, and lounge chairs for your use. There’s also a Cartier store at the end of the block, so you’re in a decent part of town, and there are quite a few restaurants within walking distance; Rooms: Our room was clean and bright. It looks like it had been renovated in the not-too-distant past. Good water pressure, nice TV, clean linen, small fridge, microwave, and coffee maker; Breakfast: There are some nice options included in the breakfast. Hot items (cheese omelets, bacon, sausage, country potatoes), cereal, make-it-yourself waffles, pastries, fresh fruit (bananas, apples, clementine oranges), yogurt, and a variety of juices; Hotel pool: It’s small but very nice. In addition to the pool, there’s also a hot tub for the adults and a kids’ wading pool. Lots of lounge chairs and towels. Fitness center: It has nice equipment and is in good condition, located by the pool; Housekeeping staff: We interacted with several members of the housekeeping staff and they were all extremely helpful and friendly. High marks in that department! The BAD – Parking: Technically, there is a parking lot at the hotel but it only holds about eight cars, at best. Beyond that, you’ll need to park in a garage down the street for about $20/night. The hotel was in the process of repaving the parking lot while we were there but I don’t think it will result in adding any additional spaces; Flooding: The street on two sides of the hotel flooded to a depth of about 8 inches twice during the five days we were there. Not sure what causes it, but it’s apparently an ongoing issue. If you want to get past the flooding, you have to get creative on how to access the front door. Not impossible, but also not ideal. The DEHUMIDIFIER – The first night we were there, we woke up in the morning to find that the floor in our room was WET. Not damp, but WET. As in, a “Maybe we should go look for a mop” kind of wet. It was at that point that we noticed a dehumidifier under the desk in the room. The digital readout read, “Current humidity: 85%”. I don’t doubt it. Once I turned the dehumidifier on, we left it on for the remainder of our stay. It did help IMMENSELY but we had to empty the bucket in the dehumidifier down the shower drain about twice a day, so it was an ongoing process. We also noticed a dehumidifier in the hallway so humidity is apparently an issue there as well. SUMMARY – Overall, we were happy with our stay. The amenities are nice and the price isn’t bad, considering the prices of other hotels in the same vicinity. Parking isn’t ideal and neither is the flooding. And as long as you don’t mind keeping up with the dehumidifier, the room is pleasant to stay in. There aren’t a lot of bells and whistles, but there’s not a lot that seems lacking either.