Reviews of Four Points Flex by Sheraton Copenhagen City

Overall nice experience. Stayed in a room for three. Hotel is very close to København H station, just 2 mins walk. There is always someone at the front desk 24 hours a day to assist us. The room was clean, and the bed was very comfortable, one extra pillow provided. I especially liked the security chain on the door, which made us feel safe. However, the hotel also had some downsides. Since we visited in January when the weather was very cold, the heating in the room was insufficient, making it extremely chilly inside. I sneezed every morning from the cold. And, the bathroom door facing the bed, every time when someone goes to the bathroom mid night, the bright light in the bathroom was blinding. The shower space in the bathroom was also small, and there was no waterproof barrier on the floor to prevent water from spilling out, the entire bathroom floor was slippery after showering. There were three of us, but the hotel only provided two towels and three paper cups, with no toothbrushes or toothpaste. We have to buy it from the front desk for 30dkk. We were also surprised to find that even storing our luggage at the hotel required a fee of 40dkk per hour, so we went to the train station, where we could store our luggage for 24 hours for just 90dkk. If the hotel could resolve the heating issue, I would still recommend it based on its price and convenient location.

Great location - 2 minutes walk to railway station. Clean room. Good staff. But noisy yard in the night and early in the morning.

It was just 5 minutes walk from the central station. Staffs are helpful and nice. Breakfast was simple but good enough. As there was no air conditioning, you may open windows for ventilation and a fan is provided if in need. Visiting there in April, everything is just fine.

My stay at this hotel was an absolute nightmare. Their website and app images reek of deception. Despite the plethora of pictures scattered across various websites, many have been heavily retouched, leading to a disorienting experience upon entering the room. The facilities were shockingly dilapidated, lacking even basic amenities like power outlets – truly a horrifying experience. Despite the promise of breakfast, the offerings were abysmal. I strongly advise against staying here; it could seriously taint the overall enjoyment of your trip. The room had atrocious soundproofing, and the shower water pressure was feeble. Despite enduring just one night, it felt like a never-ending bad dream. The following day, after a lackluster breakfast, during checkout, they audaciously attempted to charge me, despite having booked a plan that explicitly included breakfast. The management seemed disorganized at best. This place is an absolute no-go.

Great location! Facilities maybe a bit old, staff is very friendly. In general, the hotel is quite clean.

very accessible by the train! rooms were spacious and clean.

The room is very small and the breakfast is not good

The only advantage of this hotel is that it is conveniently located near the central railway station, next to the subway m3 & 4, and there is a convenient 5c bus to the airport (cash only), and it is only 300 meters away from the side door of the railway station. Next, let's talk about the magical foreign hotel services: 1. Early check-in charges 200dkk 2. Luggage storage, 10dkk/h, free storage is only in a few lockers 3. Check-out time is 11 am, late charge 300 4. The curtains are very light-transmitting, and the room feels bright at 7 am Through this hotel, I fully appreciate the difference in service. Domestic hotel peers are too excellent, and the price of downtown hotels in Colombia is really far ahead, basically no one is less than 2k.

great experience

The hotel has a very good location and is easy to reach on foot. It was very clean, but the room was relatively small.

The room is too small but the price is expensive in Northern Europe

Very noisy, otherwise ok

The room is very narrow. There is no hot water kettle, slippers, toothbrushes, etc. The bathroom is 0.4 square meters. You cannot turn around during the shower. The quilt is very narrow.

The room is clean and hygienic